Domestic Abuse Support Worker
A great opportunity for a Domestic Abuse Support Worker with experience supporting victims and survivors of domestic abuse on a one-to-one basis and in group work settings to join a specialist accommodation service, providing trauma-informed case management, safety planning, crisis intervention and practical housing-related support within refuge accommodation.
If you've also worked in the following roles, we'd also like to hear from you: Refuge Support Worker, Domestic Abuse Intervention Support Worker, Housing Support Worker, Domestic Abuse Advisor, Intervention Support Worker
This role is known internally as a Domestic Abuse Intervention Support Worker
SALARY: £24,784 to £25,492 per annum + Benefits
LOCATION: Sandwell, West Midlands - You will be located and visible at a residential site supporting clients living within refuge accommodation. This position is NOT eligible for Hybrid working.
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 hours per week, Monday to Friday 9am-5pm (7.5 hours per day)
Please Note: Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female
JOB OVERVIEW
We have a fantastic new job opportunity for a Domestic Abuse Support Worker to join a specialist accommodation service supporting victims and survivors of domestic abuse living in safe refuge accommodation.
As a Domestic Abuse Support Worker you will manage a caseload, complete risk and needs assessments, develop support plans and deliver one-to-one and group interventions using a person-centred, trauma-informed approach.
The Domestic Abuse Support Worker will work closely with partner agencies, contribute to MARAC processes and help clients build safety, confidence, independence and long-term resilience after abuse.
DUTIES
Your duties as the Domestic Abuse Support Worker include:
- Case Management: Manage a caseload of residents, ensuring each person receives appropriate support that reflects their individual needs, risks and circumstances
- Risk and Needs Assessments: Carry out comprehensive assessments and develop support and risk management plans that promote safety, stability and independence
- Trauma-Informed Support: Deliver high-quality one-to-one support that builds trust, encourages engagement and empowers clients to make informed choices
- Group Intervention Work: Facilitate targeted domestic abuse intervention sessions that support recovery, resilience, confidence and positive outcomes
- Safety Planning: Work with victims and survivors to identify risks, reduce harm and develop short, medium and longer-term safety plans
- Housing Support: Support clients with licence agreements, occupancy responsibilities, housing benefit, welfare payments, rent arrears, property standards and accommodation safety
- Multi-Agency Working: Work within a multi-agency framework, contribute to MARAC processes and liaise with partner organisations to coordinate effective support
- Safeguarding: Work within safeguarding procedures for vulnerable adults, children and young people, escalating concerns appropriately and maintaining safe practice
- Accommodation Management: Help maintain a safe, secure and supportive refuge environment, including health and safety checks, security procedures and shared accommodation standards
- Records and Reporting: Maintain accurate, confidential case management records and contribute to monitoring, reporting and service review processes
- Client Voice: Ensure clients' experiences, choices and needs remain central to support planning, service delivery and service development
CANDIDATE REQUIREMENTS
ESSENTIAL
- Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female
- Previous experience working with victims and survivors of domestic abuse on a one-to-one basis and in group work settings
- Experience managing a caseload and delivering case management, support planning, risk assessment and outcomes monitoring
- Understanding of domestic abuse, trauma-informed practice, safeguarding and the barriers faced by victims and survivors
- Able to provide practical and emotional support that promotes safety, independence, confidence and resilience
- Experience working with vulnerable adults, children, families and partner agencies in a professional support setting
- Able to work effectively within a multi-agency framework and contribute to coordinated support plans
- Good communication, interpersonal and relationship-building skills, with the ability to build trust and encourage engagement
- Able to maintain accurate records, respect confidentiality and work in line with GDPR, policies and procedures
- Eligibility to work in the UK
- Full UK driving licence with access to a vehicle
BENEFITS
- Training and development opportunities
- Employee Assistance Programme
- Access to group clinical supervision with a BACP trained counsellor
- 25 days annual leave plus bank holidays
- Wellbeing day entitlement
- Annual leave buy back scheme
- Time off in lieu for overtime worked
- 5% employer pension contribution
- Mileage allowance where applicable
- Bi-annual staff away days
This role requires an Enhanced DBS check
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14897
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