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EXPIRED JOB

Assistant Service Manager

Greater Manchester, United Kingdom

The Vacancy

We are recruiting for the role of Assistant Service Manager in our Public and Private, Work After First Hearing team, covering the Greater Manchester area. We are recruiting for 1 Permanent Role and 2 x12 Months Secondment role.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

Whilst this role is part of a team based from our office in Manchester, our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role

Being an Assistant Service Manager is very rewarding but as you would expect, challenging too. You will manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.

Through your own practice and reflective/case supervision of colleagues, you will consistently reflect and champion the values and core practice of our practice framework, 'Together with Children and Families'.

As an Assistant Service Manager, it is your duty to safeguard and protect the welfare of children, and the support you provide to colleagues to achieve the same standards of safeguarding practice.

Providing high-quality reflective case supervision, you will be accountable for your own practice and for the quality and impact of the practice quality standards of the Family Court Advisers you directly manage.

and what we're looking for.

As well as being registered with Social Work England, you'll be organised, resilient, and have some experience of supervising, coaching, or mentoring social workers.

You will promote resilience and wellbeing at work, maintaining morale and be confident in managing employees with a wide range of professional experience.

You will be a good communicator both orally and in writing, with emotional intelligence, at all levels and especially when interacting with children.

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit.

Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.

Closing date: 9th August 2026

Initial Interview: 13th August 2026

Final Interview: 25th & 26th August 2026

We understand you may benefit from finding out more to help you decide to apply. There is a lot of information available at Cafcass Careers but if there is something else you need to find out more about, you can either contact Narinder Kaur at from our HR Resourcing team if your query is to do with the recruitment process or is HR-related, or you can contact the hiring manager, Jenna Avison, Service Manager at if your questions relate more to the role, providing your contact information and best times / methods to get hold of you.

Whilst we will always try and respond a.s.a.p. we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask questions and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered.

Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process.

We look forward to hearing from you.

Expired on
28/08/2026
This position is no longer accepting applications.

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Ready to take the next step from Deputy Manager to Service Manager?

Brainkind is the UK's leading charity specialising in neurological care and brain injury rehabilitation. We are looking for an experienced Deputy Manager or Acting Manager who is ready to progress into their first Service Manager role at Brownswood, our specialist residential service in Milton Keynes.

This is an excellent opportunity for someone with strong deputy-level leadership experience who is ready for greater responsibility, but wants to make that progression within a supportive environment. You will receive guidance and support from the wider management team and work alongside an experienced Assistant Manager/Deputy who knows the service and residents well.

About Brownswood

Brownswood is a small 9-bed specialist residential service currently supporting 8 adults living with acquired brain injuries and complex neurological conditions.

Many residents have made Brownswood their home for a number of years and are supported to live active, fulfilling lives within their local community. The service benefits from an experienced and established team and is currently rated Good by CQC.

This is not a turnaround service. Brownswood is stable and has strong foundations in place, making it an ideal environment for an experienced Deputy Manager to take their first step into Service Management with the right support around them.

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  • Maintain CQC compliance, governance and quality standards.

  • Oversee staffing, recruitment, supervision and development.

  • Manage service performance, resources and budgets.

  • Build strong relationships with residents, families and professionals.

  • Promote independence, rehabilitation and community participation.

  • Drive continuous improvement across the service.

  • Work closely with senior management and the existing Assistant Manager/Deputy.

About You

This role is particularly suited to an experienced Deputy Manager ready to progress rather than someone who has already spent several years operating at Registered Manager level.

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Essential

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  • Level 5 Diploma in Health & Social Care, or currently in the final stages of completing it.

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  • Strong knowledge of CQC regulations, safeguarding and quality standards.

  • Experience leading teams, supervising staff and supporting service operations.

  • Confidence and ambition to progress into Registered Manager responsibility.

  • Full UK driving licence.

Why Join Brainkind?

This is an opportunity to progress into your first Service Manager role without being expected to do it alone. You will have support and guidance from the wider Brainkind team, alongside an experienced Assistant Manager/Deputy within Brownswood.

You'll be joining a stable service where the focus is on maintaining quality, developing the team and continuing to achieve positive outcomes for the people we support.

What We Offer

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  • Simplyhealth Healthcare Plan.

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Apply Today

If you're an experienced Deputy Manager with neurological or brain injury experience and are ready to progress into a Service Manager position, we'd love to hear from you.

Applications will be reviewed as they're received, so early applications are encouraged.

All successful applicants will be subject to satisfactory DBS, Right to Work and employment reference checks.

Brainkind is a Disability Confident Employer and is committed to creating an inclusive workplace where everyone feels valued, respected and supported.

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Salary and Benefits

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Additional Information

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To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

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Service Manager

United Kingdom

Permanent £37080.00 - £37080.00 Annual

Service Manager - Chobham and Woking, Surrey

Full time hours

£37.080 per annum pro rata

Closing Date: 1st of September 2026

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join us across our two services in Chobham and Woking, Surrey. The role involves supporting adults with learning disabilities, brain injuries and autism, including people who are non-verbal and may display behaviours that challenge.

You will have the amazing opportunity to make a wonderful impact on people s lives and to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.

We just ask that you share our values and you have a fun, positive and can do attitude!

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas , support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

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Experience of working within Complex health needs, supporting people are non verbal and have profound learning disabilities

For more details about the role, please have a look at the role profile.

Benefits you can expect:
• £ 37,080 per annum
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Bene£its website.
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme earn up to £500.

As part of our commitment to the Disability Confident Scheme , candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

View Details Apply Now

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