Clinical Support Manager
Location: Waterlooville
Salary: £60,000 per annum
Contract: 6-month fixed-term contract, with the opportunity to become permanent
Hours: Monday to Friday, 09.00 to 17.00 - 40 hours per week
Travel: Travel to all services required - full UK driving licence and access to your own vehicle is essential
Benefits:
- Pension scheme
- Enhanced DBS fully covered by our client and automatically added to the Update Service
- Specialist training and paid e-learning
- Reward and recognition incentives
- Refer a Friend scheme - up to £1,000
- Paid company events
- Cycle to Work scheme
- Healthcare cash plan worth up to £700, including dental and optical
- 24/7 Employee Assistance Programme
- Blue Light Card with over 13,000 discounts
We are looking for an experienced and passionate Clinical Support Manager to join our client's Quality & Compliance Team in Waterlooville on an initial 6-month fixed-term contract, with the opportunity for the role to become permanent.
Reporting to the Head of Quality Assurance, you will take the lead on clinical practice across the organisation's services, providing expert guidance and supporting teams to deliver high standards of person-centred care to residents with complex neurodegenerative and mental health conditions.
This is a varied and rewarding opportunity for a Registered Nurse who is passionate about clinical excellence, governance and continuous improvement and wants to make a real difference across multiple services.
What you'll bring as the Clinical Support Manager:
- Minimum of 2 years' clinical experience working as a Registered General Nurse (RGN) with valid NMC registration
- Minimum of 5 years' experience working clinically with residents who have additional support needs
- Strong experience supporting individuals with neurodegenerative and mental health conditions
- Excellent knowledge of safeguarding and clinical governance
- Strong understanding of CQC standards and the Single Assessment Framework
- Good knowledge of the Mental Capacity Act (2005)
- Good knowledge of the Mental Health Act (1983), including Section 117 aftercare
- Proven ability to lead, motivate and develop clinical teams
- Excellent communication and relationship-building skills
Desirable:
- Experience working within a quality or compliance-focused role
- Knowledge of CHC, FNC, ICB and local authority funding processes
- Experience using clinical systems such as Nourish, Camascope eMAR, Radar Healthcare or QCS
What you'll be doing as the Clinical Support Manager:
- Lead and oversee clinical practice across the organisation's services, ensuring compliance with legislation, regulations and best practice standards
- Support Managers and clinical teams to deliver high-quality, person-centred care plans
- Provide clinical supervision, coaching and peer support to staff
- Conduct clinical audits and investigations, including safeguarding investigations
- Analyse clinical governance data to identify trends, risks and opportunities for improvement
- Contribute to CQC readiness and continuous quality improvement initiatives
- Deliver engaging clinical training sessions and competency assessments
- Provide expert clinical guidance and support to Managers across the services
- Champion the effective use of clinical systems, including Nourish, Camascope eMAR, Radar Healthcare and QCS
- Support the development of a strong culture of clinical excellence, accountability and continuous improvement
This is a fantastic opportunity to join a well-established healthcare organisation where you can use your clinical expertise to influence best practice, strengthen clinical governance and improve outcomes for residents with complex care needs.
Click 'Apply Now' to take the next step in your career.
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