Housing Officer (Fixed-Term Maternity Cover)
Salary: 41,349 per annum
Location: Hemel Hempstead, Hertfordshire
Hours: 35 hours per week, Monday to Friday, 9:00am to 5:00pm
Contract: Fixed-Term Contract (November 2026 to November 2027)
Make a Difference in Housing
At Hightown Housing Association, we believe everyone deserves a safe, secure home and the support they need to thrive. As a charitable housing association managing more than 9,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire, we are committed to providing excellent housing and support services to our customers.
We are looking for an experienced and customer-focused Housing Officer to join our Housing team on a fixed-term maternity cover contract. This is a fantastic opportunity to play a key role in delivering outstanding housing management services while positively impacting the lives of our customers.
About the Role
As a Housing Officer, you will be responsible for managing a patch of properties and delivering a professional, responsive and resident-focused housing management service.
You will work closely with customers, colleagues and external partners to sustain tenancies, resolve issues, maintain thriving communities and ensure excellent service delivery across your portfolio.
Key responsibilities include:
About You
We are looking for someone who is passionate about delivering excellent customer service and achieving positive outcomes for customers.
You will have:
A full UK driving licence and access to a vehicle are essential for this role.
What We Offer
In return for your dedication and expertise, we offer an excellent benefits package including:
Ready to Apply?
If you are an experienced housing professional who is passionate about delivering excellent services and making a meaningful difference to people's lives, we would love to hear from you.
Please note: This role is subject to an enhanced DBS check.
Apply today and join Hightown Housing Association as our next Housing Officer.
We shortlist on an ongoing basis and may close the advert early.
