Job Description

Programme Lead - CQC Registered Services

Sheffield

£46,490 per annum

Fixed Term - end of March 2027

Full Time - 37 hours per week

Closing Date: Sunday 26th July 2026 at midnight

Interview Date: Wednesday 29th July 2026

We have an exciting opportunity for an experienced and ambitious Programme Lead - CQC Registered Services to join our management team at Lister.

This role will play a pivotal part in shaping the future of one of our registered mental health residential services. Working closely with the Head of Service, you'll lead a programme of quality improvement, driving compliance, excellent customer outcomes, strengthening governance and supporting our aspiration to achieve and sustain an Outstanding CQC rating.

Lister is a 25-bed mental health care home, located in the south of the city. Lister is commissioned by Sheffield City Council and regulated by the Care Quality Commission (CQC).

If you're passionate about improving lives through high quality care, enjoy leading transformational change and want the opportunity to make a lasting impact, we'd love to hear from you.

Our wider benefits:

• Salary - 5C1 - £46,490
• Working hours - 37 hours per week (Monday to Friday), included in Emergency Tree
• Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
• 5% pension contribution
• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.
• Excellent benefits including:
• SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
• Westfield Health (employer paid)
• Counselling
• Discounted Gym membership
• Cycle to work scheme
• Access to a wide range of programmes to train and develop you.

More about the role:

Reporting to the Head of Service, this newly established leadership role has been created to strengthen management capacity across our CQC Registered Services and drive continuous improvement at Lister, our 25-bed registered mental health residential service.

Working alongside the Registered Project Lead, you'll provide strategic leadership for quality, governance and service improvement, ensuring regulatory compliance whilst embedding a culture of learning, recovery and continuous improvement.

You will lead the development of robust quality assurance systems, oversee organisational governance, monitor service performance, identify improvement priorities and support the delivery of long-term transformation programmes. Your work will ensure services consistently deliver safe, effective, responsive and person-centred care whilst maintaining inspection readiness and striving towards an Outstanding CQC rating.

This is an exciting opportunity to influence organisational culture, develop leadership capability and help shape the future direction of one of SYHA's most important services.

Who you are:

We're looking for an experienced leader who combines strategic thinking with a genuine passion for improving services for people experiencing mental health challenges.

You'll ideally bring:

• Significant leadership experience within health, social care or supported housing services.
• An understanding of Care Quality Commission (CQC) regulations, quality standards and regulatory frameworks.
• Experience of leading service improvement, quality assurance or transformational change programmes.
• Knowledge of governance, safeguarding, risk management and quality improvement methodologies.
• Experience of developing high-performing teams and creating positive organisational cultures.
• The ability to analyse performance information and use insight to drive continuous improvement.
• Excellent communication, coaching and influencing skills, with the ability to build strong relationships across teams and stakeholders.
• A commitment to person-centred, psychologically informed and recovery-focused approaches.
• Strong organisational skills, resilience and the ability to manage multiple priorities.

Most importantly, you'll share our values, be passionate about improving outcomes for customers and be committed to delivering services that enable people to settle at home, live well and realise their potential.

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.