Deputy Care Manager Wellington - Job - jobs.medicalupdateonline.com

Deputy Care Manager

Key Responsibilities

Leadership & Team Management

Support the Registered Manager in leading the home, deputising in their absence

Mentor, guide, and supervise Team Leaders and staff to achieve high standards

Conduct regular supervisions, appraisals, and performance reviews

Assist with recruitment, induction, and training of staff

Plan and manage staff rotas to meet the needs of clients and maintain safe staffing levels

Care & Support

Ensure high-quality care is delivered consistently across the home

Support Adults in daily routines, education, activities, and life skills development

Build positive relationships with adults and families while promoting a safe and nurturing environment

Safeguarding & Professional Practice

Promote and maintain a strong safeguarding culture throughout the home

Ensure care plans, risk assessments, and behaviour management strategies are followed consistently

Support staff in managing challenging behaviour and maintaining professional boundaries

Ensure accurate recording and reporting, and contribute to care planning and reviews

Compliance & Operational Oversight

Ensure the home meets regulatory requirements.

Support the Registered Manager in auditing records, monitoring policies, and maintaining quality standards

Oversee health and safety, fire safety, and risk assessments

Contribute to budgeting, resource management, and operational planning

Partnership & Development

Build positive relationships with families, social workers, and other professionals

Support adults in maintaining meaningful connections where appropriate

Undertake mandatory and ongoing professional development, and support staff to do the same

Other Duties

Ensure compliance with organisational policies, procedures, and regulatory requirements

Promote equality, diversity, and inclusion in practice

Undertake additional duties as required to support the safe and effective running of the home

Model the organisation s values in practice and ensure they are embedded across the team

Qualifications

Essential

Level 3 Diploma in care or equivalent
Enhanced DBS check

Desirable

Level 5 leadership/management qualification in residential care
Experience as a Team Leader or Deputy Manager
Experience supervising or mentoring staff
Full UK driving licence

Skills & Attributes

Essential

Genuine motivation to make a difference to people's lives
Calm, reflective, and resilient under pressure
Strong leadership, mentoring, and supervisory skills
Excellent communication skills, both written and verbal
Commitment to safeguarding and promotingpeople's welfare
Ability to manage competing priorities and support a high-performing team

Desirable

Experience working within a regulated residential care environment
Experience supporting people with complex needs or challenging behaviours
Budgeting or operational management experience

Knowledge

Essential

Understanding of the needs of vulnerable people
Knowledge of safeguarding and residential care regulations
Awareness of equality, diversity, and anti-discriminatory practice

Desirable

Knowledge of behaviour management strategies and risk assessment
Understanding of staff supervision and coaching
Understanding of HR processes relevant to residential care, including recruitment, disciplinary and grievance procedures, and performance improvement plans

Living Our Values

Essential

Demonstrates professional, respectful, and accountable behaviour
Acts with integrity and consistency, even in challenging situations
Communicates openly and works collaboratively with others
Shows compassion, patience, and commitment to supporting people
Takes responsibility for their development and contributes positively to team culture

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Job Description

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