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Duties and Responsibilities:

• Reports to the Branch Registered Manager.
• Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
• To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
• Ensure all support plans and risk assessments are person centered and reviewed regularly.
• Ensure all supervisions and spot checks are completed and up to date.
• Ensure rotas are covered, and cover shifts if there is no other alternative.
• Participate in the On Call of the service, including holding a work phone.
• To provide hands on care and support as and when required
• Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
• Communicating effectively internally and externally in writing.
• To ensure that all necessary computerised and manual records are up to date and compliant.
• Implementation of complaints procedure.
• Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies.
• Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme.
• Preparation of regular company reports as needed.
• Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
• Ensuring to maintain the training Matrix, both E-learning and face to face.
• Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
• To undertake regular risk assessments, staff spot checks, and reviews with customers
• To attend relevant training as and when required
• Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
• Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc.
• Manage and assist the senior support workers with medication and medication returns
• Audits of Mar charts and Log sheets
• Assisting Employee s with their Training, I.E online courses and completion of the care certificate booklet.
• To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
• To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc.

Personal Attributes:

• Reliable and hard working
• Flexible and good time management
• Ability to show warmth and compassion
• Ability to build and maintain rapports
• Ability to cope well under pressure
• Ability to cope with change in a fast paced environment

Qualifications:

• Knowledge of service provision in the care profession
• Effective in all forms of communication
• Experience of working with a customer focused business
• Confident in decision making
• To have or be working towards a diploma level in Health and Social Care or equivalent
• Experience of working in a care or residential setting with suitable length of experience and qualification.
• Completed the Care Certificate

Key Competencies:

• To be able to plan, allocate and evaluate the workload of all staff.
• To understand and implement legislation and regulations relevant to care and support staff and user groups.
• To be able to maintain and communicate administrative systems.
• To be able to select and effectively supervise all care staff working in sheltered accommodation.
• To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs.
• To be able to establish and maintain effective positive working relationships.
• To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
• To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer s needs and requirements.
• To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
• To have a good working knowledge of Health and Safety and confident in its communication

We are seeking calm, resourceful individuals who are highly motivated, hardworking and keen to support older people living in Harrow, in a proactive and holistic manner.

As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demonstrate unconditional positive regard for all our service users. The role involves supporting individuals to maintain a healthy state of wellbeing, mentally, physically and emotionally. Empowering individuals to be happy, healthy, and successful in achieving their life goals is at the core of what we do.

You must have a willingness to embrace all aspects of support, including personal care, domestic tasks, and assistance with accessing work, education and social opportunities. Flexibility is essential, as you will work on a roster basis, including evenings.

If you would like to have an informal discussion about this position, please contact Tamryn Nicol (Development Officer) at .uk, or Nichola Harris on or .

A minimum of 12 months' experience is essential. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89826

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Optalis is the adult social care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council. Optalis is owned and funded by the 2 Councils. Optalis is not a private provider or an employment agency.

Support Worker - Extra Care, Wokingham £24,791.39 FTE )£12.85 per hour weekends £14.38 per hour)

There is nothing more rewarding than working in Social Care, making a positive impact on others, having job security, and a sense of personal achievement.

Optalis provides Extra Care Services for Older Adults with a variety of health conditions across the Wokingham Borough. We have opportunities for a Support Worker to join our team as we expand and grow in the Borough.

The role includes providing care and support to the people we support living in Extra Care Services meeting their person-centred care needs. This includes delivering personal care, meeting nutritional needs, administering medication, supporting activities and undertaking domestic duties.

If you have personal experience of being involved in care, or worked in areas such as a care home, home care, respite, day centres or even a nursery of school environment we will welcome your application.

At Optalis, our values are very important to us and we want employees who possess qualities in-line with them. So, if you're a respectful individual, with high integrity, who strives to provide the best quality of care, then we would like to hear from you

This role will cover working in the following services as required:

Alexandra Place - Woodley RG5 3QW

Beeches Manor - Wokingham RG41 1AA

The Birches - Woodley RG41 2PY

Fosters - Woodley RG5 4SP

The rota shifts for this role are -

mornings 7.30 am to 2.30 pm, afternoons 2.30 pm to 9.30pm and long days 7am to 9.30pm

Working for Optalis you will also receive a range of benefits, including:

• A Perkbox rewards package offering discounts on cinema, shopping, health, travel and insurance
• 25 days annual leave (pro rata) rising annually to a maximum of 30 days with 8 bank holidays, and an extra day off for your birthday
• An additional health and wellbeing day
• A comprehensive paid training and development programme
• Excellent career progression opportunities and support
• As a valued and integral member of the team you will have a voice in the service and forums to be heard and make a difference
• STAR awards - a reward scheme which recognises staff who have gone the extra mile
• A generous pension scheme

Extra Care Scheme Manager Liskeard, Cornwall (PL14 area)
£32,966 per annum + 25 Days Holiday + Excellent Benefits

Lead a service where independence, community and exceptional care come first. We're looking for an experienced Extra Care Scheme Manager to oversee a well-established service in Liskeard, leading a dedicated team and ensuring residents receive outstanding person-centred support that en click apply for full job details

Extra Care Scheme Manager Liskeard, Cornwall (PL14 area)
32,966 per annum + 25 Days Holiday + Excellent Benefits

Lead a service where independence, community and exceptional care come first. We're looking for an experienced Extra Care Scheme Manager to oversee a well-established service in Liskeard, leading a dedicated team and ensuring residents receive outstanding person-centred support that enables them to live safely and independently in their own homes.

This role would suit an experienced Extra Care Manager, Registered Manager, Care Manager, Supported Living Manager or Deputy Manager looking to join a stable organisation with genuine opportunities for long-term career progression.

What You'll Do

• Lead, motivate and develop a high-performing care team
• Oversee the day-to-day running of the Extra Care scheme
• Ensure safe, effective and person-centred care delivery
• Manage staffing levels, rotas and workforce planning
• Maintain excellent standards of CQC compliance and quality
• Build strong relationships with residents, families and local partners
• Manage budgets, performance targets and service objectives

• Management experience within Extra Care, domiciliary care, supported living or community services
• Strong knowledge of CQC regulations and social care legislation
• Excellent leadership, communication and organisational skills
• Budget management and commercial awareness
• A passion for delivering exceptional care and developing great teams

• 32,966 per annum
• 25 days annual leave plus bank holidays
• Occupational sick pay and enhanced family leave benefits
• Death in service cover
• Ongoing training, qualifications and leadership development
• Retail discounts, wellbeing resources and financial support
• Clear progression opportunities within one of the UK's largest care groups

Extra Care Scheme Manager / Supported Living Manager required for one of the largest domiciliary & care providers in the UK.

Based Liskeard, PL14

£32,966 + Benefits

The role of the Supported Living Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to their users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented. You will also be responsible for compliance for quality internally and for regulators and contract holders.

They offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses.

As the Extra Care Scheme Manager they ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. As well as 25 Days Holiday, Occupational Maternity Pay & Adoption Pay, Occupational Paternity Pay, Death in Service Payment, Occupational Sick Pay

You should be an efficient, organised and experienced Care Manager who is passionate about providing the best in community care with solid understanding of the statutory and regulatory framework relating to the group s range of services. You will also need good budget, business management and commercial skills to succeed in this role

APPLY NOW!

PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.

Cityworx are recruiting on behalf of a client who are looking for an experienced Registered Manager to lead the team at an extra care scheme service in the Greater Exeter area.

The Scheme Manager will be responsible for overseeing the day-to-day operations of the schemes and ensuring the highest quality of care is provided to residents.

Your main duties as the Scheme Manager will include:

• Being a positive voice for the service by communicating with service users and their families in a dignified and person-centred way
• Deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met
• Provide management, leadership, and support to all staff
• Must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks.
• Ensure good communication and links with all stakeholders regarding the provision of services including commissioners, service users, relatives, social work teams etc.
• Ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities.
• Put in place measures to comply with CQC regulations and work to achieve the best care standards possible
• On call duties

We are looking for someone who has extensive experience in management of a care service, ideally having worked in an Extra Care scheme or similar care setting. You will need to hold, or be working towards, NVQ Level 5 in Health & Social Care (or equivalent).

IMPORTANT: You must have experience of working in either an Extra Care Scheme or Domiciliary Care branch in a supervisory role to apply for this position. Applicants who do not have this experience will not be responded to.

A leading care provider in West Berkshire is looking to recruit a Team Leader to join their Extra Care Scheme.

About the Team Leader role and what the client is offering:

• A competitive annual salary of 26,000.
• A permanent, full-time contract
• Working Monday to Friday 8.30am to 5pm, with additional on-call duties
• Occupational maternity pay, adoption pay & paternity pay
• Occupational sick pay and death in service payment
• All the above subject to terms and conditions

You'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards.

Key Responsibilities:

• Roster, template, and monitor care calls using their electronic care management system.
• Manage and develop the care team through regular supervision, appraisals, and training.
• Create, review, and update care and risk plans in line with service user needs and CQC best practice.
• Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed.
• Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager.
• Participate in the on-call rota to support service users and staff outside core hours.
• Audit and review medication administration records to ensure full compliance with CQC regulations and company policy.
• Use their electronic medication management (ECM) system to monitor administration and log discrepancies.
• Deliver training and guidance to staff on medication policies, safe handling, and documentation.
• Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections.
• Report non-compliance, help design corrective action plans, and maintain detailed audit records.

If you would like to apply now, please follow the link provided.

For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed)

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.

By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.

Balmoral Health and Social Care is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support. ? Balmoral Health and Social Care are looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others click apply for full job details

Are you a highly organised individual with a passion for delivering exceptional care? Our client is seeking a dedicated Co-ordinator to join their team in Brentwood. This role is ideal for someone with experience as a Deputy or Assistant Care Manager, looking to make a significant impact in a people-focused environment. They are offering the following:

• Salary: 28,000 - 31,000 per year
• Benefits: 1 day WFH, on-site parking, online GP
• Location: Brentwood

• Manage and oversee daily rotas, ensuring efficient scheduling and continuity.
• Own and manage a defined client patch, maintaining oversight of visits and documentation.
• Guide and mentor Co-ordinators and Admin staff, providing support and feedback.
• Maintain meticulous documentation and ensure compliance with CQC standards.
• Process local-authority packages and collaborate closely with field staff.
• Handle escalations, concerns, and participate in the on-call rota.
• Identify and propose improvements in coordination workflows.

• Level 3 Health & Social Care qualification.
• Minimum 2 years' experience as a Care Co-ordinator in domiciliary care.
• Leadership or mentoring experience within a co-ordination setting.
• Strong knowledge of Access Care Planner or similar ECM systems.
• Excellent written communication and record-keeping skills.
• Proficiency with Excel and data management.
• Full UK driving licence and access to a car.

• Annual salary of 28,000 - 31,000.
• Company pension scheme.
• 1 day WFH each week.
• On-site parking and access to an online GP service.