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Caseworker Multicrime
We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week.
This is a hybrid role with regular travel around Dyfed Powys required.
There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply.
Position: 6793 Caseworker Multicrime
Location: Dyfed Powys area, Wales/Hybrid
Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview
Contract: Permanent
Salary: £16,651.20 per annum (FTE £27,752.00 per annum)
Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Caseworker you will:
About You
You will need:
You can view the full Job Description and Person Specification once you click to apply.
In Return
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker.
Please note this role is being advertised by NFP People on behalf of our client.
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Anti-Social Behaviour (ASB) Caseworker
Location: Remote
Salary: £35,000.00 per annum, plus Car Allowance of £3,715 per annum
Vacancy Type: Permanent, Full Time (37.5 hours per week)
Home Based, covering Devon, Mendip, Sedgemoor, Taunton, West Somerset, North Somerset, Bristol, BANES and South Gloucestershire
Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate.
You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences.
Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role.
Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes.
We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases.
Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service.
The ideal candidate will have:
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
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