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EXPIRED JOB

Children & Young People Support Worker

Cardiff, United Kingdom

About the Role

Hoop Social Care are working with a specialist third-sector service supporting children and young people affected by domestic abuse, violence against women, and displacement.

We are seeking compassionate and resilient Support Workers to join the team on a part-time basis, delivering trauma-informed, culturally sensitive support to young people within safe accommodation and community-based settings.

This is a highly rewarding role where you will empower children and young people to rebuild confidence, develop independence, and achieve positive outcomes.

Responsibilities

  • Provide trauma-informed, child-centred support to children and young people
  • Support those who may have experienced domestic abuse, VAWDASV, or displacement
  • Promote emotional wellbeing, safety, and resilience
  • Plan and deliver age-appropriate activities to support development and recovery
  • Work within a culturally sensitive and inclusive framework, respecting diverse backgrounds and experiences
  • Support young people to access education, health, and community services
  • Maintain accurate records in line with safeguarding and organisational requirements
  • Work collaboratively with colleagues and external agencies

Requirements

  • Experience working with children and/or young people (essential)
  • Understanding of safeguarding and child protection practices
  • Strong communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • A caring, empathetic, and resilient approach

Desirable:

  • NVQ/QCF Level 2 or 3 in Health & Social Care, or equivalent (essential)

  • Registration with Social Care Wales

  • DBS on the update service (essential)

  • Full UK driving licence (desirable)

Benefits

  • Flexible part-time hours to work for you

  • Ongoing training and development opportunities
  • Supportive and collaborative team environment
  • Opportunity to gain valuable experience within the sector

How to Apply

If you are passionate about supporting children and young people and want to make a real impact, we would love to hear from you.

Apply today or contact the Hoop Social Care team for more information.

Expired on
20/07/2026
This position is no longer accepting applications.

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The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

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In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

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SPONSORSHIP NOT AVAILABLE - PLEASE DO NOT APPLY IF YOU'RE LOOKING FOR SPONSORSHIP. THIS IS A PERMANENT FULL TIME POSITION.

Job Description

About the Role

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What We Offer

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Job Type

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Benefits

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Education

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Experience

  • Support work: 2 years (required)

Language

  • English (required)

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Young People Support Worker

Chester

Permanent £26436.00 - £26436.00 Annual

Young People Support Worker

If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Chester, Cheshire

Salary: £26,436 per annum + sleep in payments

Closing Date: 02 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Young People Support Worker (+ Sleep-in Payments) Chester

Make a real difference to the lives of young people leaving care. As a Young People Support Worker at a service in Chester, you'll support young people aged to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities.

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Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

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  • Undertake further duties as commensurate to the role and identified by your line manager
  • To participate in internal/external meetings and attend Core training events
  • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of the charity to clients and holding residents meetings
  • To maintain appropriate young person files and ensure clear and concise written records

About You

When completing your application form please address all the points set out below.

  • Experience in working with care leavers, young people or other vulnerable groups
  • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures
  • Experience of using Risk Assessments and Support Planning tools
  • Experience of managing a case load, recording and record keeping
  • Experience of lone working
  • Excellent communication skills, literacy, numeracy and IT skills
  • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
  • High level understanding of professional boundaries and ability to maintain boundaries
  • An understanding and commitment to working in an assets based way
  • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
  • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
  • High level understanding of professional boundaries and ability to maintain boundaries
  • Effective collaborative working
  • Ability to effectively reflect on own practices for ongoing learning and development
  • Respect for the values and ethos of the charity and its founding partners

What You ll Receive

  • Tailored training and development
  • Flexible working options where suitable
  • 26 days annual leave, rising with service
  • Family friendly leave policies
  • Pension scheme with employer contributions up to 7%
  • Employee Assistance Programme with 24/7 GP access
  • Discounts across retail, travel, food, fitness and more
  • Cash health plan for you and your family
  • Death in service benefit
  • Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

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