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Job Description

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Company Name : Peabody
3130883899
£26228.00 - £26228.00 Annual | + benefits
Permanent
Pitsea, Essex, United Kingdom
Not stated on job
All healthcare
07-07-2026
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Outreach Support Worker

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Full time or Part time roles available

Role to cover Castle Point, Rochford and Brentwood with base office in Pitsea, Essex

Our Vacancy

Outreach Support Worker Empower People to Live Independently and Thrive

Are you passionate about supporting vulnerable people to live independently and sustain their tenancies? Are you someone who s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this opportunity at Peabody could be the perfect role for you.

We re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across Castle Point, Rochford and Brentwood areas across Essex, (so a full UK driving licence and access to your own car is essential). We currently have multiple opportunities available within this team, with both full-time (37.5 hours) and part-time roles (30 or 21 hours per week).

Joining us as an Outreach Support Worker, you ll provide both planned support and crisis intervention to individuals with a range of needs, helping them maintain their homes and build the skills required for independent living. You ll work with customers across the community, delivering person-centred, flexible support tailored to their individual circumstances. You ll work collaboratively with colleagues and partners, you ll play a key role in creating a supportive, inclusive environment while contributing to the continuous development of services that meet the needs of our communities.

What your day might look like

  • Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
  • Support individuals with navigating welfare benefits, accessing services, and building confidence.
  • Liaise with external agencies to ensure customers get the right support at the right time.
  • Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn t a care worker role. This is a role where it s about empowering people, not doing things for them. You ll help customers build resilience, develop skills, and take control of their lives. You ll be their cheerleader, guide and advocate. You ll be part of a passionate team that s committed to helping people flourish, and you ll have the freedom to work independently while making a real impact.

What you ll need

You re a compassionate, proactive, and resilient individual who is passionate about helping people overcome challenges and achieve independence. You re able to build strong relationships, communicate effectively, and adapt your approach to meet diverse needs.

You re also highly organised, able to manage competing demands, and confident working both independently and as part of a team in a dynamic, person-focused environment. You will also have:

  • Experience supporting vulnerable individuals, either professionally or through volunteering.
  • A strong understanding of housing-related support and tenancy sustainment.
  • Knowledge of welfare benefits, safeguarding, and health and safety relevant to vulnerable groups.
  • Understanding of the challenges faced by individuals with complex needs, including mental health and substance use.
  • Strong communication skills, with the ability to engage effectively with customers, colleagues, and stakeholders.
  • Knowledge of statutory and voluntary sector services and how to access them.
  • Good IT skills, including maintaining accurate electronic records using systems such as Outlook, Word, Excel, and databases.
  • Ability to work flexibly, including evenings and weekends where required.
  • A positive, approachable attitude with a can-do mindset.
  • Holds a valid UK driving licence and has access to a vehicle

Why join us

At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What you ll get in return

  • 25 days annual holiday (plus bank holidays)
  • 2 paid volunteering days each year
  • Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
  • Life assurance at 4x your salary
  • Up to 10% pension contribution
  • Family-friendly policies
  • A role where your support helps people thrive

Please read before applying

This role will require an Enhanced DBS check.

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We currently have multiple opportunities available within this team, with both 30 or 21 hours per week and you'll be asked on application to confirm your preference.

Closing date: 14 July 2026

Interviews will be taking place in person no later than the 24th July at our Pitsea office.

Please apply now by submitting an anonymised CV and a short statement explaining why you re the perfect fit for this role.

Apply Now
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