Deputy Manager
Due to the recent expansion of Brighter Living Care, we are looking to build on our core leadership team and are seeking a new Deputy Manager.
As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment. You deliver an outstanding service that enables people to stay healthy, be safe, and live a full and holistic lifestyle. You will lead your teams to deliver high-quality support in line with Brighter Living Care s values, policies, and best practice guidance. You will lead your teams to comply with regulations; this includes but is not limited to CQC regulations and compliance.
You will have a person-centered, pragmatic approach to support and be dynamic and mobile understanding the needs of people we support and your teams. All Deputy Managers will undertake secondary on-call duties on a Rota basis.
Key Responsibilities Include:
- To manage an allocated location by taking responsibility for ensuring clear plans for activity and support to ensure that vulnerable people can live safe, good quality lives.
- To ensure each person receiving support has a current person-centered support plan covering all identified needs.
- To ensure people in care are supported to meet the requirements of their own tenancies.
- To monitor, audit, and guide quality levels of recording so that locations can show evidence of support through notes and documentation.
- To deliver effective leadership to the support teams and have a good understanding of team or individual development needs.
- To ensure the support workers and Team Leaders receive quality supervision, training, and competency assessments in a timely manner.
- To coordinate and deliver regular team meetings.
- To uphold Brighter Living Care s company values and to ensure that policies and procedures are followed by all workers and locations.
- To evidence clear monitoring and assessing of locations and develop action plans where shortfalls are identified.
- To stand accountable for the quality of the locations and teams assigned to you.
- To perform investigations as directed by the Registered Manager / Operations Manager.
- To lead, (or participate as required), in the care reviews of people living in the locations.
- To produce and maintain quality records in support of reviews.
- To establish a good standard of communication and relationship with external stakeholders (including professionals and families of people in care).
- To participate in the assessing of new referrals to Brighter Living Care.
- To perform on-call cover to ensure that Brighter Living Care can operate support to its locations and teams 24 hours a day.
- To undertake any other relevant tasks and responsibilities at the discretion of the Registered Manager or Operations Team that contributes to the safe and effective continuity of Brighter Living Care.
- Ensure all Rota s are completed at least a month in advance and ensure all shifts are covered.
Why Join Brighter Living:
- Private healthcare
- Comprehensive in-house induction and ongoing training
- A supportive organisation that truly values its team
- Our annual Brighter Living Brilliance Awards celebrating team achievements
- An additional day off for your birthday
- Employee wellbeing programs to support your physical and mental health
- Free parking
- Career development opportunities to help you grow and make a meaningful impact
- Enhanced DBS check
If you are passionate about leadership, person-centred support and making a real difference, we would love to hear from you.
