Head of Service (Nottingham City Services)
Location: Nottingham City
Hours: 37 hours per week
Contract: Permanent
Salary: Juno Scale Point 32
Lead Change. Influence Strategy. Empower Survivors.
Juno Women's Aid is one of Nottinghamshire's leading providers of specialist domestic abuse services, supporting women, children and families to live safer lives free from abuse.
We are seeking an experienced and inspirational Head of Service to lead our Nottingham City Services. This is a key senior leadership role, offering the opportunity to shape high-quality frontline services, influence strategic development, and make a lasting difference to survivors of domestic abuse.
As a member of our Senior Leadership Team, you will work closely with the Director of Operations, Team Managers and external partners to ensure our services remain survivor-focused, trauma-informed and responsive to the needs of the communities we support.
About the Role
This is a varied and rewarding leadership position where you will:
- Lead and inspire a team of four Team Managers and their frontline teams.
- Drive service excellence, quality improvement and innovation across Nottingham City services.
- Ensure service delivery meets contractual, safeguarding and organisational requirements.
- Build and maintain strong partnerships with commissioners, statutory agencies and community organisations.
- Contribute to organisational strategy, planning and service development as part of the Senior Leadership Team.
- Oversee performance, quality assurance, contract compliance and service outcomes.
- Champion survivor voice and co-production in service design and delivery.
- Support the continued growth and development of Juno's services and influence local responses to domestic abuse and Violence Against Women and Girls (VAWG).
About You
We are looking for a strategic and values-driven leader who brings:
- Significant leadership and management experience within domestic abuse, social care, housing, health, safeguarding or related sectors.
- Experience leading managers and multidisciplinary teams.
- Strong knowledge of domestic abuse, trauma-informed practice and safeguarding.
- Experience managing complex services, contracts and organisational change.
- A proven ability to build effective partnerships across statutory and voluntary sectors.
- Excellent communication, report writing and stakeholder engagement skills.
- Experience monitoring performance, analysing data and driving continuous improvement.
- The ability to lead confidently in a fast-paced and complex environment.
Why Join Juno Women's Aid?
At Juno, you'll join a passionate and committed organisation dedicated to improving the lives of women and children across Nottinghamshire.
We offer:
- A meaningful senior leadership role with genuine strategic influence.
- The opportunity to shape and develop innovative services.
- A supportive and collaborative leadership team.
- Ongoing professional development and training opportunities.
- The chance to make a lasting impact on the lives of survivors.
- A values-led organisation committed to equality, empowerment and social justice.
Essential Requirements
- Degree-level education or equivalent experience.
- Full UK driving licence and access to a vehicle for work purposes.
- Enhanced DBS clearance.
- Eligibility to work in the UK.
- Ability to participate in an on-call rota and occasional evening or weekend working when required.
Join Us
This is an exceptional opportunity for an experienced leader who is passionate about improving outcomes for survivors and shaping the future of domestic abuse services across Nottingham.
Inspire teams, shape services and create lasting change for women and children across Juno
