Clinical information – the bridge between operational and digital healthcare
- 09 Jun 2026
Ramandeep Kaur did not plan a career in digital health. Early in her career as a pharmacist she spotted a job advertisement related to electronic prescribing and medicines administration (EPMA). She applied for the job and set in motion a career that would propel her to one of the most senior digital leadership roles in University Hospitals of Leicester (UHL) and University Hospitals of Northamptonshire (UHN).
Today, Ms Kaur is the interim Group Chief X Information Officer (CXIO) for UHL and UHN, which includes both Kettering General Hospital and Northampton General Hospital. It is a role that places her at the intersection of clinical practice and digital innovation — and one that is built on her identity as a pharmacist. “I absolutely love technology and thoroughly enjoy working in the NHS”, she says.
In this short video Ms Kaur describes her work as interim Group CXIO. She is responsible for the allied health professions, pharmacy and healthcare scientists from a digital clinical perspective. In practical terms, this means acting as a bridge between frontline clinical colleagues and the organisations’ digital and data teams — ensuring that the technology serving staff and patients is fit for purpose, safe and continuously improving. Her portfolio also includes digital risk management and oversight of the user experience for colleagues across UHL and UHN.
Clinical Information Officer roles are almost always held by registered healthcare professionals - such as Ms Kaur - who have a passion for health informatics and digital leadership.
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