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Operations Manager - Care Homes
West Midlands
£80,000-£90,000 + Bonus + Car Allowance

Leaders in Care is exclusively recruiting for an experienced Operations Manager to join a growing care home provider, overseeing a portfolio of 7 homes.

This is an excellent opportunity for an experienced Care Home Operations Manager, Regional Manager or senior operational leader who enjoys being close to their R click apply for full job details

Are you an experienced care or supported housing leader ready to oversee and improve multiple services?

Hightown Housing Association is looking for a Care & Supported Housing Operations Manager to lead dispersed services across areas such as supported living, registered care, mental health, learning disabilities and homelessness support click apply for full job details

Greys Specialist Recruitment are recruiting for an established Occupational Health provider looking to appoint an experienced Operations Manager to oversee the delivery of a portfolio of client contracts across the UK and Europe.

This is a broad operational role covering service delivery, contract management, people management and client relationships. You will be responsible for ensuring services are delivered effectively, maintaining performance against agreed standards and taking ownership of any operational issues that arise.

You will work closely with clients and internal teams to ensure contracts run smoothly, resources are managed effectively and any issues are dealt with quickly and professionally. The role will also involve monitoring performance, identifying areas for improvement and supporting the successful implementation of new contracts.

A key part of the position will be managing and developing the people responsible for delivering the services. You will provide operational leadership across the teams supporting your contracts, ensuring appropriate staffing, performance management and resource planning are in place.

The role will include:

• Overseeing the day-to-day delivery of multiple client contracts
• Managing key client relationships and acting as a senior operational contact
• Monitoring service performance, KPIs and SLAs
• Identifying and resolving operational issues
• Managing and developing operational and clinical teams
• Planning staffing and resources across the contract portfolio
• Managing performance, attendance and operational requirements
• Supporting contract mobilisation and implementation
• Producing operational reports and management information
• Supporting quality, compliance and audit requirements
• Identifying opportunities to improve service delivery and efficiency
• Working closely with senior management and wider internal teams

We're looking for an experienced Operations, Contract or Service Manager with a background in Occupational Health, healthcare, medical services or another regulated environment.

You'll need experience of managing people and overseeing service delivery, ideally within a business where quality, compliance and client requirements are important. Experience managing multiple contracts or client relationships will be highly relevant, as will the ability to monitor performance and take ownership when things aren't going to plan.

You'll be a confident people manager and communicator, comfortable working with clients, senior stakeholders and operational teams. Strong organisation, problem-solving and commercial awareness will be important, alongside the ability to manage competing priorities across a geographically diverse portfolio.

Experience working with remote teams, contract mobilisation or quality management systems would be advantageous.

A clinical qualification is not required. What is important is an understanding of operational management within a clinical or regulated service environment and the ability to work effectively alongside clinical leadership.

Location: Remote/Hybrid, with travel across the UK and Europe as required
Employment Type: Permanent
Geographical Responsibility: UK & Europe

This is a confidential appointment. Further details can be discussed with shortlisted candidates.

To apply, contact David at Greys Specialist Recruitment

Position: Operations Manager
Location: Head Office, Stockton-on-Tees
Salary: Competitive (Depending on experience) + Excellent added benefits!
Hours: Full time

Career Makers is recruiting an experienced Operations Manager to join a well-established care provider, based at their head office in Stockton-on-Tees. This is an excellent opportunity for an experienced care professional to oversee multiple care services, support Home Managers and drive high standards across nursing, residential and dementia care settings. You will play a key role in ensuring operational efficiency, regulatory compliance and the continued delivery of high-quality, person-centred care.

Benefits as an Operations Manager:

• Competitive salary package
• Excellent additional benefits
• Ongoing support and professional development opportunities
• Opportunities for career progression
• The opportunity to make a positive impact across multiple care services

Responsibilities as an Operations Manager:

• Oversee the day-to-day operations of multiple care homes, ensuring high standards of care and service delivery.
• Support and develop Home Managers, promoting strong leadership and effective team performance.
• Ensure compliance with CQC regulations, safeguarding procedures and relevant legislation.
• Monitor service performance, quality assurance audits and improvement plans.
• Drive operational efficiency while maintaining excellent standards of resident care and wellbeing.

Requirements as an Operations Manager:

• Previous experience in an Operations Manager or senior multi-site management role within the care sector.
• Strong knowledge of CQC regulations and care home operations.
• Proven experience supporting and developing Registered Managers or Home Managers.
• Excellent leadership, communication and organisational skills.
• A relevant Health & Social Care qualification, ideally Level 5 or above.

Are you an experienced Operations Manager looking for your next opportunity with an established care provider?

APPLY NOW to find out more or contact Umay at Career Makers today!

PLEASE NOTE: This position does not offer any sponsorship.

We have a fantastic opportunity for a quality-driven Operations Manager join our client, a manufacturer and distributor of high-quality medical equipment.

Working as part of the Senior Leadership Team, this is a hands-on role providing day-to-day operational leadership across manufacturing, quality and supply chain.

Beyond driving site-level performance and health and safety, you ll collaborate directly with executive leadership on longer term business planning and represent the site during group leadership forums designed for strategic knowledge sharing across the wider corporate network.

The Scope - Operations Manager

You will oversee a close-knit, highly integrated site with direct leadership spanning:

• Manufacturing.
• Quality Assurance.
• Goods in/out and inventory control.
• Purchasing and supplier performance.
• Site maintenance and facilities work.

Where You ll Drive Impact - Operations Manager

• Champion site compliance, maintaining and elevating quality systems and ISO standards (including medical device requirements).
• Drive continuous improvement, 5S, and Lean Six Sigma methodologies across production and supply chain workflows.
• Complete operational responsibility for site health and safety, operational performance, and team development.
• Partner with executive leadership to evolve, deploy, and execute business growth goals.

What You'll Bring - Operations Manager

• Operations leadership in medical device manufacturing, pharma or similarly regulated manufacturing (past experience counts; it doesn t have to be your last job)
• Solid understanding of ISO framework adherence, internal/external audits, and quality-led manufacturing practices.
• Proven track record of managing operations across manufacturing, logistics, purchasing, and quality functions.
• Hands-on experience embedding Lean Six Sigma or continuous improvement practices into operational culture.
• A grounded, present leader who thrives on daily collaboration with site teams.

Compensation - Operations Manager

• Starting salary of c£65,000 + package
• High-level operational authority paired with group-level strategic exposure.
• The agility and responsiveness of a close-knit site backed by broader group resources.

If you can offer a background in medical devices or regulated life-science environment, whether that experience is recent or gained earlier in your career, we want to hear from you!

This opportunity is based on site with minimal travel requirements.

Apply as soon as possible to be contacted with further information and a confidential discussion.

Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Due to high volumes of interest, we can only respond to shortlisted applicants.

Housing Operations Manager

Join a senior housing role where practical housing management knowledge, regulatory understanding and analytical judgement can strengthen policy, performance, staff capability and service improvement for vulnerable tenants.

If you've also worked in the following roles, we'd also like to hear from you: Operations Manager, Housing Services Manager, Housing Manager, Service M click apply for full job details

Hospital Operations Manager Oxford

Nurse Seekers is seeking an experienced Operations Manager to join a hospital team.

The Role

This is an excellent opportunity for a proactive, commercially aware Operations Manager to oversee the day-to-day non-clinical operations of a hospital. You will play a key role in ensuring excellent patient experience, efficient service delivery and effective operational performance.

Working closely with the CEO, clinical teams and senior management, you will lead operational services, support service development and drive continuous improvement across the hospital.

The role includes direct line management responsibilities, participation in the senior management on-call rota and occasional out-of-hours visits.

Key Responsibilities

• Oversee daily non-clinical hospital operations, including reception and front-of-house services.
• Lead admissions planning, patient flow, bed capacity and occupancy management.
• Promote excellent patient, family and visitor experience.
• Manage and support operational staff, including recruitment, training and performance management.
• Oversee health and safety, risk management and business continuity in collaboration with relevant colleagues.
• Identify and implement service improvements, operational efficiencies and change initiatives.
• Monitor performance, provide operational reports and support strategic planning.
• Build effective relationships with clinical teams, consultants, staff and external stakeholders.

Skills and Experience

• Proven experience in an operational management role, ideally within healthcare, a hospital or social care setting.
• Strong customer service and people management skills.
• Experience of admissions, capacity or occupancy management.
• Knowledge of CQC requirements, health and safety and operational compliance.
• Experience supporting HR processes and managing operational change.
• Excellent communication, organisation and problem-solving skills.
• A commercially minded, solutions-focused approach with the ability to manage competing priorities.
• A relevant management or healthcare qualification, or equivalent experience, is desirable.

Apply Today

If you are an experienced operational leader looking for your next challenge and have a passion for high standards, excellent patient experience and continuous improvement, Nurse Seekers would love to hear from you.

Regional Manager - Luxury Care Homes

Location: South of England - Home Based with Regional Travel
Salary: 75,000+ depending on experience
Benefits: Car Allowance + Outstanding Bonus Structure
Contract: Permanent, Full Time

The Opportunity

We are recruiting for an experienced Regional Manager to join an established premium care provider, taking operational responsibility for a portfolio of high-quality care homes across the South of England.

This is a senior operational leadership position overseeing up to five care homes, supporting Home Managers to deliver excellent standards of care while ensuring each service performs strongly from a quality, regulatory, people and commercial perspective.

The role is home based, with regular travel across the region to provide visible leadership and hands-on support to the homes and their management teams.

The successful candidate must be a qualified Nurse with an active NMC PIN and have strong experience operating within the nursing home sector.

This is an excellent opportunity for an established Regional Manager looking to join a premium provider offering a highly competitive package, including a salary of 75,000 upwards, car allowance and an outstanding bonus structure.

The Role

As Regional Manager, you will have overall responsibility for the operational performance of a portfolio of care homes, working closely with individual Home Managers to ensure consistently high standards across the region.

You will provide leadership, direction and support to your management teams, ensuring they have the tools and guidance required to run successful, compliant and commercially strong homes.

A key part of the position will be maintaining a visible presence across the portfolio. You will regularly visit each home, build strong relationships with Home Managers and their teams, and identify opportunities to improve performance.

You will also act as a senior point of support when individual homes face operational challenges, helping management teams develop and implement clear improvement plans.

Key Responsibilities

Your responsibilities will include:

• Providing operational leadership across a portfolio of up to five premium care homes.
• Supporting, coaching and developing Home Managers to achieve consistently strong results.
• Ensuring excellent standards of nursing and residential care are maintained across the portfolio.
• Monitoring quality, compliance and regulatory performance across each service.
• Ensuring homes remain fully prepared for regulatory inspections and that any areas for improvement are addressed effectively.
• Driving a positive culture focused on residents, families and high-quality care.
• Monitoring operational and commercial performance across the region.
• Supporting homes to maintain strong occupancy levels and sustainable financial performance.
• Reviewing key performance indicators and working with Home Managers to address areas requiring improvement.
• Supporting recruitment, retention and succession planning across the portfolio.
• Ensuring staffing structures remain appropriate to the needs of residents and individual services.
• Providing leadership during periods of change or operational challenge.
• Working collaboratively with the wider senior leadership team to deliver the organisation's operational objectives.
• Sharing best practice across the portfolio and encouraging continuous improvement.
• Maintaining a strong and visible leadership presence throughout the region.

About You

We are looking for an experienced senior care professional with a strong background in the nursing home sector.

You will need to be comfortable balancing quality of care, compliance, people management and commercial performance, while building effective relationships with Home Managers and their teams.

Essential Requirements

• Registered Nurse with an active NMC PIN.
• Strong experience within the nursing home sector.
• Proven multi-site operational leadership experience.
• Experience supporting and managing Home Managers across multiple services.
• Strong knowledge of regulatory requirements and quality standards within adult social care.
• A successful track record of improving and maintaining operational performance.
• Strong leadership and people-management skills.
• Commercial awareness and an understanding of occupancy, staffing and financial performance.
• Ability to identify underperformance and implement effective improvement plans.
• Comfortable working autonomously within a home-based regional position.
• Full UK driving licence and flexibility to travel regularly throughout the South of England.

What We're Looking For

The successful candidate will be an experienced and credible leader who can build strong relationships with Home Managers while also holding services accountable for performance.

You will be confident working at both a strategic and operational level, able to understand the wider objectives of the organisation while remaining close enough to individual homes to understand what is happening on the ground.

Experience operating within a premium or luxury care environment would be particularly beneficial.

Package

The successful Regional Manager will receive:

• Base salary of 75,000 upwards, depending on experience.
• Car allowance.
• Outstanding bonus structure.
• Home-based working.
• Senior operational responsibility for a portfolio of premium care homes.
• Opportunity to join an established luxury care provider.

Apply

If you are an experienced Regional Manager with a nursing background and are interested in joining a premium care provider offering an excellent overall package, please get in touch for a confidential discussion.

Applications and conversations will be treated confidentially.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

CCS HOMECARE SERVICES

Operations Support Manager

Supported Living

Location

Slough Head Office, with travel to operational services

Contract

Permanent Full-time 40 hours per week

Salary 36000

Make a difference in care delivery

CCS Homecare Services is looking for an experienced and proactive Operations Support Manager to support the delivery of safe, person-centred and high-quality Supported Living services. This is an excellent opportunity for someone who enjoys supporting service managers, strengthening standards and helping people receive support that promotes wellbeing and independence.

The role

Working closely with service managers and operational teams, you will help maintain effective, compliant and well-organised services while driving continuous improvement.

• Oversee person-centred care and service delivery, supporting the physical and mental wellbeing of people using our services.

• Support the development, implementation and review of care plans and risk assessments.

• Monitor service standards, organisational compliance and key performance indicators.

• Support managers with day-to-day operational and service delivery requirements.

• Oversee staff schedules and operational resources to support effective delivery.

• Promote compliance with safeguarding, health and safety and regulatory requirements.

• Support internal audits and external compliance reviews.

• Maintain effective communication with service users, staff, managers and relevant stakeholders.

• Identify and implement improvements in operational processes, care delivery and service quality.

About you

• Experience working in a health and social care environment.

• Experience supervising and managing staff.

• Excellent knowledge of adult social care standards, safeguarding and health and safety.

• Strong organisational, administrative and time-management skills.

• Excellent written and verbal communication skills.

• A proactive, collaborative and improvement-focused approach.

• Flexibility to work in line with operational needs, including between 6am and 10pm on any day of the week when required.

Qualification: RQF Level 3 or an equivalent health-related qualification is preferred. Applicants without this qualification must be willing to enrol on Level 3 within the first six months.

Travel: A valid driving licence and use of your own car are desirable.

Why join CCS Homecare Services?

You will have the opportunity to influence service quality, support operational teams and help us deliver consistent, person-centred support across our Supported Living services.

Apply today with your CV

CCS Homecare Services is committed to equality of opportunity and person-centred care.

Healthcare Operations Mental Health Service Delivery Clinical Pathways Stakeholder Management

Exceptional Services Need Exceptional Operations Behind Them.

Behind every clinical service is an operational engine making sure the right people receive the right support, at the right time.

For PAIRS Kent, that means supporting families experiencing parent-infant relationship difficulties through a service that is safe, responsive, compassionate and exceptionally well organised.

We re looking for an experienced Service Operations Manager to make that happen.

This is a varied, hands-on operational role sitting at the heart of the service. You ll work closely with Clinical Leads and Directors to oversee everything from referrals, triage workflows and appointments to capacity planning, clinical venues, case management systems, reporting and stakeholder relationships.

Just as importantly, you ll be working with sensitive information and communicating with parents, caregivers, clinicians and referrers. So alongside operational excellence, we re looking for someone with genuine emotional intelligence, empathy, resilience and professional maturity.

If you ve built your career within healthcare, mental health, psychological or clinical services and know how to keep a complex service running brilliantly behind the scenes, we d love to hear from you.

The Role at a Glance

Service Operations Manager
Canterbury, Kent Hybrid 3 Days Office
£40,000
Fixed-Term Contract until 25 August 2028
Full Time 37.5 Hours Flexible around Core 9am 5pm Hours

Service: Parent and Infant Relationship Service (PAIRS Kent)

About Real Group & PAIRS Kent

Real Group is a dynamic, growing organisation providing CPD training, qualifications, apprenticeships and direct psychological services to schools and families.

Our services span psychology, education and technology and include Real Training, Real Psychology, Dyslexia Action and ESF Apprenticeships.

PAIRS Kent is our Parent and Infant Relationship Service, funded by Best Start in Life through Kent County Council and delivered by Real Group. The service provides emotional wellbeing and therapeutic support to families across Kent.

The Opportunity

As Service Operations Manager, you ll take ownership of the operational delivery, administration and referral-screening functions that enable PAIRS Kent to deliver an efficient and responsive clinical service.

Working closely with Clinical Leads and Directors within a strict clinical governance framework, you ll help manage the entire referral-to-treatment workflow, ensuring families move through the appropriate pathways efficiently while clinicians, venues, systems and capacity are coordinated effectively.

What You ll Be Doing

• Leading the initial screening of referrals for completeness and service eligibility
• Working with Clinical Leads to coordinate and expedite triage and allocation
• Managing appointment processes and communicating sensitively with parents and caregivers
• Supporting demand, caseload and capacity planning across the service
• Overseeing the Iaptus Case Management System, digital workflows and data accuracy
• Coordinating clinical venues and negotiating appropriate contracts and SLAs
• Optimising clinician locations, room utilisation and travel logistics
• Monitoring service KPIs, performance data, reporting and delivery risks
• Supporting GDPR, safeguarding and information governance requirements
• Building effective relationships with Kent County Council commissioners, referrers and external partners
• Supporting clinician onboarding, systems and process training
• Using patient, clinician and stakeholder feedback to drive continuous service improvement

About You

You ll be an experienced operations or service-delivery professional, ideally with a background in healthcare, psychological, mental health or another clinical service environment.

You understand that excellent clinical services depend on excellent operations. You can manage multiple moving parts, organise people and resources, maintain accurate systems and keep workflows progressing without losing sight of the people behind them.

You ll bring:

• Proven experience in operational management and administration, ideally within a healthcare, psychological or clinical setting
• Strong organisational, logistical and capacity-planning skills
• Experience using electronic Case Management Systems (CMS) and digital workflows
• Confidence managing diaries, appointments, caseloads and competing service demands
• Strong stakeholder skills across clinicians, referrers, commissioners and external partners
• An understanding of GDPR, safeguarding and information governance within a clinical setting
• The emotional intelligence and resilience to handle sensitive information calmly and professionally
• Excellent communication skills, particularly when dealing with families who may be anxious or vulnerable

The Person Behind the CV

This isn't a role for someone who simply likes systems and spreadsheets.

You'll be dealing with clinicians, commissioners, external partners and families, sometimes while navigating sensitive or challenging circumstances.

You ll need to be calm, organised and compassionate, able to communicate sensitively while still ensuring processes, deadlines and service standards are maintained.

You ll know when something needs escalating, when someone needs reassurance and when a process simply needs fixing.

What s On Offer

• £40,000 salary
• Hybrid working
• Flexible working within a friendly, supportive team
• Pension
• Training and professional development opportunities
• Health and dental plan
• Access to free mental health support
• Salary sacrifice options for purchasing a bicycle or leasing an electric car

You ll also need to successfully complete Real Group s Safer Recruitment process and an enhanced DBS check.

If you understand the operational demands of delivering sensitive clinical services and would love to use that experience to help families access the support they need, we d love to hear from you.

Apply now.

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