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Shift Patterns: Monday to Friday, 9am - 5pm (fully office-based)
About the role:
We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team.
Key responsibilities:
Benefits of working with Runwood Homes:
About you:
The successful Customer Liaison Coordinator will have previous experience in a customer service, contact centre, or other customer-facing role, with an excellent telephone manner and confident, professional communication skills. You will be caring, empathetic, and approachable, with the ability to work independently while managing multiple tasks effectively. Strong organisational skills, excellent attention to detail, and the ability to remain calm under pressure in a busy environment are essential. Applicants should also possess good IT skills and be confident using email and Microsoft Office applications.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 55 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
We reserve the right to close this vacancy early should we receive sufficient applications or successfully recruit a suitable candidate. Early application is therefore encouraged.
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Family Liaison Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Job Title: Family Liaison Worker
Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service.
Salary: £26,200
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. Please be aware that you may be required to work outside these hours as per participant and service requirements including bank holidays.
The Visitors Centre is open 7 days a week from 07:30 - 17:30. Family visits take place four times a day currently.
Are you ready to do things differently, and make it count?
Safe Ground isn't your typical charitable organisation, it's not your regular 9-5. Safe Ground do things differently. We work inside prisons, using creative, therapeutic approaches to strengthen relationships between men and their families. Our work is rooted in connection, reflection, and real change, often in environments that aren t designed for either. We are dedicated to ensuring that everyone is treated with dignity and respect, without discrimination , stigma or judgement.
About the Role
We're hiring a Family Liaison Worker to join our team based in HMP Altcourse. In this role, you will act as the first point of contact for visitors attending the service. You will support in the development of a welcoming, comfortable, and conductive space which will support meaningful engagement for both, adults and children.
The role will focus on ensuring a timely and efficient processing of all visitors, whilst supporting collaborative partnerships between family members and key prison teams towards a person-centred service. You ll also lead structured play sessions with children of all ages who are visiting a parent or loved one in prison, making sure they feel safe, engaged and cared for during their visit.
Key Responsibilities Include:
About You
We're looking for a compassionate and organised individual who understands the challenges faced by families affected by imprisonment with excellent communication skills. As part of Safe Ground s flagship Family Service, you will be positive, non-judgemental, and able to build good relationships that support personal development. You will be self motivated, able to manage your time effectively and work collaboratively with colleagues, stakeholders, and people from a range of backgrounds.
You'll be committed to helping Visitors Centre, men in custody and their families to achieve their goals and will demonstrate alignment with SIG values. Together, you ll help strengthen family relationships, support positive change and contribute to a more compassionate, trauma informed culture within the prison.
Willingness to undertake required training, including experiential programme training and Criminal Justice Service security and key training
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Tenant Liaison Team Leader
Liverpool Planned works across Merseyside Salary up to £40,000
MK Consult is recruiting a Tenant Liaison Team Leader to manage a team of Tenant Liaison Officers working on planned works projects across Merseyside.
This is a role for someone who enjoys developing people and building strong relationships with residents, clients and operational teams click apply for full job details
Social Care Practitioner - Hospital Liaison Team
Employer: Wokingham Borough Council
Salary: £29,542 - £32,047 Per Annum, Plus Benefits
Location: Wokingham
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: Enhanced
Closing Date: 02/11/2026 at 23:00
Reference: 706170
We have an exciting opportunity for a Social Care Practitioner to join our friendly and supportive Adult Social Care at Wokingham Borough Council. This is a full-time, permanent role.
The role sits within our Hospital Liaison Team, our Hospital Liaison Team works closely with people, families and professionals to support safe hospital discharges and help people regain their independence.
In this role, you will support adults to live the lives they choose, remain safe, and live well in their communities. You'll focus on what individuals can do, not just what support they need whilst getting to know the people you work with and what matters most to them. You will work with support and supervision from a social worker / Occupational Therapist.
Adult Social Care helps people who need extra support to stay healthy, connected to their communities, and able to live fulfilling lives.
This role offers a clear development pathway, with the opportunity to progress to Grade 6 once you have met the required progression criteria.
You'll be joining an award-winning council and a service that was rated among the top-performing adult social care services in the country following our recent CQC inspection.
Wokingham Borough Council is committed to Social Care Future, a movement that aims to make sure everyone, regardless of age, health condition or disability, can live in a home they choose, maintain the relationships and activities that matter to them, and be part of a supportive community.
Benefits:
Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including:
A generous annual leave entitlement of 27 days (rising to 32 days after 5 years continued local government service), plus Bank Holidays
An excellent local government pension scheme
An employee assistance programme including 24/7 wellbeing helpline
A range of local & lifestyle discounts
Use of a free onsite gym (located at Shute End office)
Cycle to work schemes
Monthly Supervision
And much more!
What you'll be doing
Working with people to find out what is important to them
Carrying out strengths-based assessments and reviews of people's day to day lives and their support arrangements.
Gathering information and feedback from individuals, carers, professionals and advocates where needed.
Writing reports and keeping accurate records.
Building positive relationships with residents and supporting a wide range of communication needs.
Working closely with colleagues as part of a team.
About you
We're looking for someone who:
Has a strong value base; is respectful, trustworthy and who embraces diversity
Has good IT skills and can learn how to use our adult social care recording systems.
Can engage effectively with people who have different communication needs, and who understands verbal and non-verbal communication
Works in an inclusive way, building positive relationships with people from a wide range of backgrounds.
Understands how a person's situation, physical or mental health or disability, can affect a person's wellbeing.
Has experience working in health or social care, or in a people -facing role.
Full Driving License and Daily Access to a Car
About Wokingham Borough
Wokingham Borough is in the heart of Berkshire, with excellent transport links to Reading and London. The area includes a historic market town, attractive villages and beautiful countryside.
We have a strong local economy, excellent schools, a range of international businesses and a thriving community. Residents benefit from excellent public services, low crime levels and a high quality of life.
As a Marmot Borough, we are committed to reducing inequalities and focusing on prevention and early intervention in everything we do. This is particularly important as our borough continues to grow and become more diverse.
Apply now
If you're interested in this opportunity, please click the link below to apply.
Alternatively, if you'd like to find out more or arrange an informal discussion about the role, please contact Janette Ledbrook, Team Manager via email
Closing date: Monday 2nd November 2026, 11pm
Interview date: Friday 23nd October 2026
AI in Applications:
We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.
However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.
We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.
How to apply
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Further information on this vacancy
Job Description
Care Coordinator
Cheltenham & Surrounding Areas
26,750 per annum
35 hours per week Monday-Friday
On-call: 1 week in 4, with enhanced payment
Are you an experienced care professional who is brilliant at keeping people, rotas and priorities organised?
We're looking for a confident and proactive Care Coordinator to join a growing domiciliary care provider in the Cheltenham area.
This is a key role at the centre of the care operation. You'll make sure care visits are covered, staff are supported and clients continue to receive safe, consistent and person-centred care.
If you enjoy solving problems, organising busy schedules and being the person who keeps everything moving, this could be a great next step.
Creating and managing staff rotas, responding to sickness, absence and last-minute changes to ensure care visits remain covered
Supporting the delivery of safe, high-quality care, including monitoring client needs, care plans and risk assessments
Working closely with senior care staff and the management team to support staff, coordinate spot checks and maintain service standards
Supporting recruitment, onboarding, supervision and the accurate recording of staff hours and attendance
Building strong relationships with clients, families and external professionals, while helping maintain CQC and safeguarding compliance
You'll also take part in the out-of-hours on-call rota, normally one week in four, and may occasionally provide hands-on care cover when required.
You'll be organised, calm under pressure and confident dealing with people at all levels.
You should also have:
Previous experience within the Health & Social Care sector
Good knowledge of domiciliary care, safeguarding and person-centred care
Strong organisational and time-management skills
Excellent communication skills
A practical, solutions-focused approach
The ability to work well as part of a busy care management team
Previous experience in a senior care, team leader, supervisory or care management role would be advantageous.
Full UK driving licence
Access to your own vehicle for work purposes
Resident within Gloucestershire
Previous Health & Social Care experience
Right to work in the UK
26,750 salary
35-hour working week
Monday to Friday working
28 days' holiday
Statutory pension
Enhanced payment for on-call duties
A varied role with real responsibility
The opportunity to join a growing care provider and play an important part in its day-to-day operation
If you're organised, approachable and passionate about delivering great care, we'd love to hear from you.
Apply today with your CV for further information.
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. Community care coordination Monday to Friday 24,000- 26,000 Career progression
Are you an experienced Care Coordinator looking for a stable Monday to Friday role within a large, established homecare organisation?
We are recruiting for a Care Coordinator to support the delivery of high-quality community care services from a Gloucester-based office. This is an excellent opportunity for someone who is organised, confident managing rotas and enjoys building strong relationships with care workers, clients and families.
The role combines office-based coordination with some field-based responsibilities, so a full UK driving licence and access to your own vehicle are required.
Package & Benefits
25,000- 27,000 Monday to Friday Community care
Are you an experienced Care Coordinator looking for a stable office-based role within an established community care provider?
We are recruiting for a Care Coordinator to join a busy Bournemouth service supporting the delivery of high-quality care in the community. This is an excellent opportunity for someone who is organised, confident managing rotas and enjoys working closely with care teams, clients and families.
Previous experience within complex care, domiciliary care, homecare or supported living would be highly desirable.
Package & Benefits
Could you be our missing piece?
Adullam has opportunities available to join our national award-winning support team in Stoke.
About the role Service Coordinator
About you
We are looking for a Service Coordinator with:
Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.
Our offer to you
We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth.
This role is salaried at £26,890.50 pro-rota.
In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.
About us
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.
Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.
Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.
Email: (url removed)
Care Coordinator
Make a Difference Every Day
Are you an experienced Care Coordinator, Senior Support Worker or Team Leader looking for your next challenge?
At Banquo Ltd., we're passionate about delivering high-quality, person-centred care and support that empowers children, young people and adults to live fulfilling, independent lives. We're looking for a dedicated and organised Coordinator to join our growing team and play a vital role in ensuring the safe, effective and consistent delivery of our services.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to achieving outstanding outcomes for the people we support.
As a Coordinator, you will work closely with the Registered Manager and operational teams to ensure care and support services are delivered safely, efficiently and in line with individual needs.
You'll be responsible for coordinating rotas, supporting staff, maintaining service continuity, managing operational challenges and ensuring our service users receive the very best support.
This role combines people management, workforce planning, quality assurance and service coordination, making it ideal for someone who enjoys both operational responsibility and relationship building.
We're looking for someone who is organised, proactive and passionate about delivering excellent care.
You will have:
Level 3 Diploma in Health & Social Care (or equivalent)
Experience within health and social care, homecare, supported living or community services
Experience coordinating staff, rotas, schedules or care delivery
Strong understanding of safeguarding and person-centred practice
Excellent communication and organisational skills
Confidence using digital systems and electronic records
The ability to work flexibly across 5 days out of 7
A willingness to participate in the out-of-hours management on-call rota
At Banquo Ltd., our people are at the heart of everything we do. We offer a supportive and collaborative environment where you'll have the opportunity to develop professionally while making a genuine difference in people's lives.
We're looking for people who demonstrate:
If you're passionate about delivering outstanding support and want to be part of an organisation that values people, quality and positive outcomes, we'd love to hear from you.
Apply today and help us make a lasting difference
IND-INT
Ready to take the next step in your homecare career?
We're recruiting for a Care Coordinator to join a well-established and award-winning homecare provider in Stirling.
You will be joining a strong, established team with all the systems and templates already in place giving you the opportunity to hit the ground running and bring fresh ideas to help take the service to its next level!
Why join?
We're hiring a Bookings Coordinator to join one of our fast growing private dental clients based in Yorkshire.
- Great earning potential with solid base salary
- Hyrbid role. Centrally based in Morley/remote, with the occasional travel to various other practices in Yorkshire.
We're looking for a driven bookings coordinator to help keep our dentists diaires full across all of the sites.
This role would suit someone with experience handling inbound enquiries, booking appointments over the phone, converting patient interest into bookings, and proactively filling clinicians' diaries with a range of dental treatments.
You must be able to drive, as we require you to travel between practices occasionally, liasing with treatment coordinaton, clinical & patient facing teams.
If you're confident on the phone, commercially minded, organised, and love getting diaries busy, I'd love to hear from you.
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