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Service Desk Manager - Turn Around, Process Improvement - Healthcare - Essex
Large, complex distributed UK Healthcare Organisation undergoing significant transformation across their core business systems urgently require a dynamic Interim Service Desk Manager with a demonstrable background in Turn Arounds', Process Improvement, Continuous Improvement, remove failure demand & create sustainable serv click apply for full job details
Service Manager
Permanent
40,000
Dorset
Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Dorset.
Responsibilities of the Service Manager:
Support offenders transitioning from custody into the community, promoting successful rehabilitation and resettlement.
Essential Experience of the Service Manager:
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Are you ready to lead a dynamic team and make a real difference in people's lives? Kisharon Langdon UK has an exciting Service Manager opportunity!
Location: North West London, NW9 6TD, covering Edgware (HA8) and Borehamwood (WD6)
Salary: 31,936 - 35,027 per annum (dependent on qualification)
Job Type: Permanent
Hours: 36 hours per week
Closing Date: 25th October 2026
About Us:
Kisharon Langdon is a charity providing comprehensive support services for people with a learning disability and autistic people and their families. We offer services spanning nursery and school through to further education, employment opportunities and supported living. While we serve the Jewish community, we celebrate diversity and welcome applicants from all backgrounds.
Service Manager - The Role:
As Service Manager, you will ensure the organisation delivers person-centred services to all members while building strong relationships with them, their families and the local community. You will supervise and manage a team of support workers, write care and support plans, manage rotas, and handle team management including annual leave, appraisals and performance management. You will partner with the Registered Manager to deliver strategic objectives across the operations division.
Service Manager - Key Responsibilities:
- Work alongside the Registered Manager to organise and write care and support plans, risk assessments and person-centred services while adhering to organisational policies and quality systems
- Manage day-to-day operational requirements, quality measurements and monitoring of the service
- Deputise for the Registered Manager and carry out all associated duties during their absence
- Ensure the service has appropriate resources and staffing levels to support members
- Keep all members informed of social, recreational and community opportunities and facilitate access
Service Manager - You:
- Qualified to NVQ Level 3 or above in Health and Social Care with experience in rota planning across 24-hour, 7-day operations
- Previous experience in financial management, budget control, line management and working with adults with a learning disability and autistic people
- Ability to address employee issues fairly and consistently, with knowledge of CQC fundamental standards, safeguarding procedures and regulatory inspection processes
- Flexible worker able to participate in on-call rotas with a full clean driving licence and access to your own vehicle
- Right to work in the UK
Benefits:
- 21 days paid holiday per year, increasing with length of service, plus bank holidays and major Jewish festivals
- Company pension scheme
- Occupational sick pay after qualifying period, increasing with length of service
- Employee assistance and wellbeing programme with free access to independent advice and counselling
- Development and career progression opportunities
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.
Closing Date: 25th October 2026
To submit your CV for this exciting Service Manager opportunity, click Apply today!
Service Manager
Location: Exmouth, Devon
Salary: £30,000 per annum, pro rata
Contract: Temporary, 2 3 months
Hours: Full-time, 37.5 hours per week
Start: ASAP
About the role
We are looking for an experienced Service Manager to provide temporary management cover at our 16+ supported accommodation service in Exmouth, Devon.
This is a great opportunity for an experienced social care professional who can confidently lead a team, oversee the day-to-day running of a service and ensure young people receive safe, high-quality and personalised support.
What you'll be doing
We're looking for a Innovative, organised and resilient Service Manager to join our Mental Health Social Care Services in Tower Hamlets.
43,000.60 per hour annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court provides specialist step-down support and accommodation for men with significant mental health needs and offending histories.
The working pattern for this role includes; Mon-Fri, 9-5pm with flexible working when required
What you'll do:
The Service Manager is responsible for the effective management of all aspects of service delivery, including line management of relevant frontline staff and effective management of stakeholder relationships.
1. Service Leadership, Customer Knowledge and Relational Practice
Maintain an up-to-date working knowledge of every customer's baseline presentation, communication style, routines, relationships, strengths, vulnerabilities, triggers, early warning signs, protective factors, risk factors, medication arrangements, legal or forensic restrictions and agreed support and risk-management plans.
Remain visible and accessible within the service and have sufficient direct contact with customers to identify subtle changes that may not be apparent through scheduled keywork, handovers or electronic records.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Personal Attributes
Ability to lead and motivate staff to deliver excellent services and maintain clear standards in a complex, dynamic environment.
Calm, resilient and able to remain thoughtful and professionally boundaried when faced with hostility, threats, conflict, uncertainty or professional disagreement.
Practical, logical and well organised, with the ability to manage multiple competing clinical, operational, housing, staffing and contractual priorities.
Confident, respectful, articulate and sensitive in communication, with the ability to build trust while maintaining
What you'll bring:
Essential:
Educated to degree level or equivalent experience.
Experience of managing contracts and resources and delivering to budget and performance targets.
Experience of delivering to housing-management performance targets and managing tenancy sustainment within supported accommodation or a comparable setting.
Desirable:
CMI/NVQ Level 4 or higher, or equivalent management qualification.
Other relevant professional membership or specialist qualification.
Formal training in structured professional judgement tools such as HCR-20 or START.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Registered Service Manager - Longford
Location: Horley, Surrey (RH6 7DS)
Salary: 40,000 per annum
Hours: 37.5 hours per week, worked flexibly across a 7-day week
Service: Residential service supporting 6 adults
Are you an experienced care leader looking for a role where you can genuinely make a difference?
We are looking for a passionate and values-driven Registered Service Manager to lead our established residential service in Horley, supporting six adults with learning disabilities and autism.
This is an exciting opportunity to take the lead at a small, established service where you can really get to know the people you support, build a strong team and create a positive environment where everyone can thrive.
The service supports an ageing population, so experience within learning disabilities, autism or elderly care will be considered. Strong leadership and management experience is essential.
You'll be an experienced care professional with the confidence to lead a team, make decisions and drive high standards. Most importantly, you'll be someone who genuinely cares about people and believes that great support should be built around the individual.
You will bring:
We're proud to be an organisation where our values aren't just words on a page - they genuinely influence how we work every day.
We have a strong culture of advocacy, choice and person-centred support, ensuring the people we support have a voice and are empowered to live the lives they want.
We also place a huge emphasis on staff development and progression. We want our people to feel supported, valued and given the opportunity to grow in their careers.
As Registered Service Manager, you'll have the opportunity to shape the culture of the service, develop your team and make a lasting impact. You'll be supported by a wider organisation that understands the importance of good leadership and gives managers the opportunity to lead with purpose.
This is a role for someone who wants to be part of a forward-thinking, supportive and genuinely people-focused organisation - somewhere you can build strong relationships, develop your career and feel proud of the work you do.
If you're an experienced care leader ready for your next challenge and want to lead a service where your leadership really matters, we would love to hear from you
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
About the Role
Shropshire Council is seeking an experienced Continuous Improvement & Inspection Lead to join Children's Services on an interim basis. This is a senior leadership opportunity focused on driving strategic improvement, inspection readiness, quality assurance, and organisational learning across Children's Services and Family Help.
The successful candidate will play a key role in ensuring services remain inspection-ready, supporting the delivery of Families First Partnership reforms, and embedding a culture of continuous improvement that delivers measurable outcomes for children, young people, and families.
Rate: 50 per hour (Inside IR35)
Contract: 6 Months
Hours: 37 Hours per Week
Location: Guildhall, Frankwell Quay, Shrewsbury
Working Pattern: Hybrid working with 1-2 office days per week and the remainder working from home.
Key Responsibilities
Requirements
This is an excellent opportunity to influence strategic service development and improvement across Shropshire Council's Children's Services, supporting positive outcomes for children and families while ensuring the service remains inspection-ready and evidence-led.
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. A DBS check may be applicable for this role, applicants are required to declare any cautions and convictions that are not protected under current filtering rules
If you have experience in service improvement, quality assurance, inspection readiness, or Children's Services leadership and would like to discuss the role in more detail, we'd be delighted to hear from you.
Lead with Purpose. Inspire Independence.
At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, you ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals.
You ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support. We support four young males at this complex service in Coleford, living in four self-contained flats with access to a lovely shared garden. Each individual has access to their own vehicle and they enjoy getting out and about with their support team.
What you'll be doing
As a Deputy Service Manager, you ll lead and inspire your team to create meaningful, outcomes-focused services:
Who You Are
You re passionate about enabling learning disabled adults to live life their way, and you bring:
Life at Hft
Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We re a social care provider with a clear focus on the people we support, and we re committed to delivering high-quality, sustainable services.
In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.
Our values guide everything we do: we re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.
What We Offer
Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone s life is truly their own.
Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.
Background checks: We re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don t worry; we ll guide you through the process.
We are seeking a dynamic and compassionate Supported Living Service Manager to lead and oversee our supported living services, ensuring the delivery of high-quality care tailored to individuals with diverse needs. In this role, you will coordinate daily operations, supervise care staff, and develop personalized care plans that promote independence, dignity, and well-being.
You ll be managing a team supporting 16 people with learning and physical disabilities, and autism in a newly developed community of self-contained flats and bungalows.
Being part of the setup and planning of the service, once in post you will recruit to your own brand-new staff team which will be an Assistant Service Manager and Support Workers.
This is not just another job. It s a values-led, person-first role where you ll have the autonomy to shape a service around individual needs, aspirations, and routines, ensuring that every decision, every improvement, and every smile has real meaning.
Having experience in setting up a new service is highly desirable and it is essential that as our new Service Manager has a fun, positive and can-do attitude!
The successful applicant will be expected to be in post three months prior opening.
Why this role is special
Who we re looking for
You re not just a manager, you re a leader, mentor, and motivator. You ll bring:
Interim Service Manager IFD / MASH / EDT / Early Help Hubs
Location: Cambridgeshire
Base: HEX Cambridgeshire Police Headquarters
Working Pattern: Approximately 3 days per week at HEX, with flexibility to travel as required
Contract: Interim / Temporary
We are currently recruiting for an experienced Interim Service Manager to lead within the Integrated Front Door (IFD), covering MASH, Emergency Duty Team (EDT) and Early Help Hubs.
This is a senior leadership opportunity for an experienced social work manager who can provide strong operational leadership, manage risk and drive high-quality safeguarding practice across a fast-paced front-door service.
The RoleThe successful candidate will be responsible for managing, developing and continuously improving the delivery of a high-quality, effective and responsive social work service for children and families.
You will ensure that children and families receive timely interventions that are consistent with statutory requirements, national standards and effective safeguarding practice.
A key part of the role will be managing risk and ensuring the safe and effective delivery of services to children living in complex family circumstances, including children assessed as being at risk of significant harm and children for whom the Local Authority acts as Corporate Parent.
You will provide visible leadership across the service, supporting managers and practitioners to make sound, evidence-based decisions and achieve positive outcomes for children.
Key ResponsibilitiesYou will be an experienced Children's Social Care Service Manager / Senior Manager with significant experience of working within a safeguarding and front-door environment.
You should have:
You must be able to travel to HEX Cambridgeshire Police Headquarters approximately 3 days per week.
This is an important requirement of the role due to the multi-agency nature of the IFD/MASH service.
Why Apply?This is an excellent opportunity for an experienced children's social care manager to take on a senior interim position within a high-profile, multi-agency safeguarding service, working alongside Police and other key partners to ensure children and families receive safe, timely and effective support.
Apply now with your CV and our team will be in touch to discuss the role in more detail.
Ready to lead in supported living? Join us as Deputy Service Manager and help adults with complex needs achieve greater independence.
Deputy Service Manager
Location: Chipstead, Surrey, CR5 3QW
Salary: £32,000 per annum
Contract: Full time, permanent
Hours: 37.5 hours per week
Working pattern: Five days per week across Monday to Sunday, including participation in the on call rota and night spot checks where required
Lead a team. Help people build more independent lives.
Are you an experienced care professional looking for a leadership role where you can support colleagues, improve service quality and make a lasting difference?
Transforming Support is looking for a Deputy Service Manager to help lead its large supported living service in Chipstead. You will work closely with the Registered Manager, supporting adults with learning disabilities, autism, mental health needs and other complex needs.
This is a practical, people focused leadership role. You will guide the team, oversee daily operations and help ensure every person receives support that reflects their individual strengths, choices and aspirations.
This is a full time, permanent position, and we welcome applications from both men and women.
Benefits include: A discretionary £1,000 annual bonus, 28 days annual leave including bank holidays and a fully funded enhanced DBS check.
About Transforming Support
Transforming Support provides person centred supported living and outreach services for adults with learning disabilities, autism and complex needs across the UK.
Our vision is to help people live quality lives, achieve their goals and exercise choice and control. We recognise individual strengths and work to create an environment where both the people we support and our colleagues can thrive.
What you ll be doing
About you
You will have experience managing or supervising a team and supporting adults with autism or learning disabilities.
We are looking for someone who brings:
You must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
What you ll get
How to apply
If you have experience leading a team within adult social care and are ready to take greater responsibility for service quality, colleagues and the lives of the people you support, we would love to hear from you.
Please apply with an up to date CV. Suitable applicants will be contacted about the next stage of the recruitment process.
No agencies, please.
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