This job has expired

Service Manager
Permanent
40,000
Dorset

Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Dorset.

Responsibilities of the Service Manager:

• Support offenders transitioning from custody into the community, promoting successful rehabilitation and resettlement.

• Monitor and support residents within Approved Premises, ensuring their wellbeing, compliance with licence conditions and the safety of themselves and others.
• Conduct regular inspections, monitor resident behaviour and build positive relationships, working closely with colleagues and external agencies.
• Contribute to public protection by ensuring residents comply with their licence conditions, providing support to staff and assisting with out-of-hours duties when required.

Essential Experience of the Service Manager:

• Full UK Driving License
• Enhanced DBS

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Are you ready to lead a dynamic team and make a real difference in people's lives? Kisharon Langdon UK has an exciting Service Manager opportunity!

Location: North West London, NW9 6TD, covering Edgware (HA8) and Borehamwood (WD6)

Salary: 31,936 - 35,027 per annum (dependent on qualification)

Job Type: Permanent

Hours: 36 hours per week

Closing Date: 25th October 2026

About Us:

Kisharon Langdon is a charity providing comprehensive support services for people with a learning disability and autistic people and their families. We offer services spanning nursery and school through to further education, employment opportunities and supported living. While we serve the Jewish community, we celebrate diversity and welcome applicants from all backgrounds.

Service Manager - The Role:

As Service Manager, you will ensure the organisation delivers person-centred services to all members while building strong relationships with them, their families and the local community. You will supervise and manage a team of support workers, write care and support plans, manage rotas, and handle team management including annual leave, appraisals and performance management. You will partner with the Registered Manager to deliver strategic objectives across the operations division.

Service Manager - Key Responsibilities:

- Work alongside the Registered Manager to organise and write care and support plans, risk assessments and person-centred services while adhering to organisational policies and quality systems

- Manage day-to-day operational requirements, quality measurements and monitoring of the service

- Deputise for the Registered Manager and carry out all associated duties during their absence

- Ensure the service has appropriate resources and staffing levels to support members

- Keep all members informed of social, recreational and community opportunities and facilitate access

Service Manager - You:

- Qualified to NVQ Level 3 or above in Health and Social Care with experience in rota planning across 24-hour, 7-day operations

- Previous experience in financial management, budget control, line management and working with adults with a learning disability and autistic people

- Ability to address employee issues fairly and consistently, with knowledge of CQC fundamental standards, safeguarding procedures and regulatory inspection processes

- Flexible worker able to participate in on-call rotas with a full clean driving licence and access to your own vehicle

- Right to work in the UK

Benefits:

- 21 days paid holiday per year, increasing with length of service, plus bank holidays and major Jewish festivals

- Company pension scheme

- Occupational sick pay after qualifying period, increasing with length of service

- Employee assistance and wellbeing programme with free access to independent advice and counselling

- Development and career progression opportunities

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.

Closing Date: 25th October 2026

To submit your CV for this exciting Service Manager opportunity, click Apply today!

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Service Manager

Location: Brighton (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: 38,300

Shift Pattern: Permanent 37.5 hours per week contract, Monday to Friday, 09:00 - 17:00. You may be required to work outside these hours as per resident and service requirements, this includes forming part of our out of hours on call rota for managers.

About the Role

We are seeking a Service Manager to lead our women's service based in Brighton. In this role you will support your team to deliver person centred care and support to residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our Brighton service. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.

The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms.

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with domestic abuse and the systemic barriers faced by women.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Service Manager

Location: Exmouth, Devon
Salary: £30,000 per annum, pro rata
Contract: Temporary, 2 3 months
Hours: Full-time, 37.5 hours per week
Start: ASAP

About the role
We are looking for an experienced Service Manager to provide temporary management cover at our 16+ supported accommodation service in Exmouth, Devon.

This is a great opportunity for an experienced social care professional who can confidently lead a team, oversee the day-to-day running of a service and ensure young people receive safe, high-quality and personalised support.

What you'll be doing

• Lead and support the staff team, including supervision, performance management and development.
• Oversee the day-to-day running of the service.
• Ensure safeguarding and regulatory requirements are met.
• Maintain high standards of care, support planning, risk assessments and record keeping.
• Work closely with social workers, families, education providers and other professionals.
• Support young people to develop independence and achieve positive outcomes.
• Manage incidents and respond appropriately to safeguarding concerns.
• Ensure the service remains safe, well maintained and compliant.
• Support rotas, staffing and budget management.
• Participate in the management on-call rota.

• A relevant qualification in social care, health & social care, youth work or a related field.
• Previous management or senior-level experience.
• Experience of line managing and leading staff.
• Experience working with young people, ideally within supported accommodation, social care or a similar setting.
• A good understanding of safeguarding and child protection.
• Strong communication, organisation and leadership skills.
• A calm, professional and positive approach.
• Availability to start ASAP and commit to the 2 3 month temporary contract.

Lead with Purpose. Inspire Independence.

At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, you ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals.

You ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support. We support four young males at this complex service in Coleford, living in four self-contained flats with access to a lovely shared garden. Each individual has access to their own vehicle and they enjoy getting out and about with their support team.

What you'll be doing

As a Deputy Service Manager, you ll lead and inspire your team to create meaningful, outcomes-focused services:

• Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues
• Lead by example, promoting kindness, respect, and person-centred values in everyday practice
• Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality
• Keep services safe, compliant, and focused on positive outcomes for the people we support
• Observe and support your team s practice, offering constructive feedback and guidance for continuous improvement
• Encourage and develop your team, helping them grow in confidence, skills, and expertise
• Build open, trusting relationships with families, carers, partners, and external agencies
• Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently
• Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed

Who You Are

You re passionate about enabling learning disabled adults to live life their way, and you bring:

• Experience managing supported living services for learning disabled adults
• A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan
• Strong leadership skills that inspire and develop your team
• A proactive, solution-focused approach to delivering excellent services
• Excellent communication and relationship-building skills

Life at Hft

Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We re a social care provider with a clear focus on the people we support, and we re committed to delivering high-quality, sustainable services.

In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.

Our values guide everything we do: we re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.

What We Offer

• A role with real impact, where your leadership empowers others
• A warm, supportive, and inclusive team culture.
• A role with real impact, where your work empowers others.
• 33 days annual leave (including bank holidays)
• Access to award-winning training and career development
• Flexible pay options via Wagestream
• Wellbeing support including Digital GP, counselling, and mental health services
• Discounts on mobiles, life assurance, and referral rewards
• Family-friendly policies and return-to-work bonuses

Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone s life is truly their own.

Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.

Background checks: We re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don t worry; we ll guide you through the process.

WE RE HIRING REGISTERED SERVICE MANAGER & NOMINATED INDIVIDUAL

Fishponds, Bristol BS16
£50,000 £60,000

NO SPONSORSHIP AVAILABLE

We are looking to appoint an experienced and dedicated Registered Service Manager & Nominated Individual to lead a supported accommodation service for -year-olds in Bristol.

This senior leadership role requires a passionate professional committed to delivering positive outcomes for young people while ensuring the service consistently meets the highest standards of Ofsted compliance, safeguarding, and quality.

• Provide effective leadership and management of the supported accommodation service, ensuring person-centred, high-quality care
• Maintain responsibility for Ofsted registration and ensure full regulatory compliance
• Deliver outstanding support that promotes positive outcomes for young people
• Motivate, inspire and develop the team to achieve exceptional performance
• Oversee safeguarding, risk management, health & safety, and conduct regular quality audits
• Manage budgets, resources, and occupancy to optimise service efficiency and delivery
• Forge and maintain strong partnerships with local authorities and external agencies
• Support business development activities, including securing new placements and contracts
• Drive continuous improvement to sustain a Good or Outstanding Ofsted rating

• Proven leadership and management experience within a regulated care environment
• Thorough knowledge of Ofsted regulations and safeguarding requirements
• Demonstrable ability to manage staff performance and uphold service quality
• Excellent communication and stakeholder engagement skills
• Competence in managing budgets and operational performance
• Valid driving licence with access to a suitable vehicle
• Ability to fulfil all requirements for Ofsted registration

• Level 5 Leadership & Management qualification or equivalent social care qualification
• Ofsted Registration experience
• Experience within supported accommodation or residential care settings
• Familiarity with quality auditing and continuous service improvement
• Understanding of local authority contracts and business development processes

If you are an experienced Registered Manager / Service Manager seeking a senior leadership opportunity in Bristol, we would be delighted to receive your application.

Interested? Please contact me directly or email (url removed).

We are seeking a dynamic and compassionate Supported Living Service Manager to lead and oversee our supported living services, ensuring the delivery of high-quality care tailored to individuals with diverse needs. In this role, you will coordinate daily operations, supervise care staff, and develop personalized care plans that promote independence, dignity, and well-being.

You ll be managing a team supporting 16 people with learning and physical disabilities, and autism in a newly developed community of self-contained flats and bungalows.

Being part of the setup and planning of the service, once in post you will recruit to your own brand-new staff team which will be an Assistant Service Manager and Support Workers.

This is not just another job. It s a values-led, person-first role where you ll have the autonomy to shape a service around individual needs, aspirations, and routines, ensuring that every decision, every improvement, and every smile has real meaning.

Having experience in setting up a new service is highly desirable and it is essential that as our new Service Manager has a fun, positive and can-do attitude!

The successful applicant will be expected to be in post three months prior opening.

Why this role is special

• You ll lead a skilled, dedicated team who care deeply about making a difference.
• You ll build trust, connections, and opportunities that help someone grow, explore their world, and feel truly understood.
• You ll be supported by a strong, committed family and professional network, all working towards the same goal.
• And most importantly you ll be backed by an organisation that always puts people first.

Who we re looking for

You re not just a manager, you re a leader, mentor, and motivator. You ll bring:

• A genuine desire to create and maintain a high-quality, person-centred service.
• Experience in leading and developing teams, with confidence in safeguarding and compliance.
• (Ideally) a Level 3 5 Health & Social Care qualification, or the drive to achieve it.
• A full UK driving licence and access to a vehicle with business insurance.
• Above all, you bring energy, warmth, and heart to everything you do.

Location: Cambridgeshire
Base: HEX Cambridgeshire Police Headquarters
Working Pattern: Approximately 3 days per week at HEX, with flexibility to travel as required
Contract: Interim / Temporary

We are currently recruiting for an experienced Interim Service Manager to lead within the Integrated Front Door (IFD), covering MASH, Emergency Duty Team (EDT) and Early Help Hubs.

This is a senior leadership opportunity for an experienced social work manager who can provide strong operational leadership, manage risk and drive high-quality safeguarding practice across a fast-paced front-door service.

The successful candidate will be responsible for managing, developing and continuously improving the delivery of a high-quality, effective and responsive social work service for children and families.

You will ensure that children and families receive timely interventions that are consistent with statutory requirements, national standards and effective safeguarding practice.

A key part of the role will be managing risk and ensuring the safe and effective delivery of services to children living in complex family circumstances, including children assessed as being at risk of significant harm and children for whom the Local Authority acts as Corporate Parent.

You will provide visible leadership across the service, supporting managers and practitioners to make sound, evidence-based decisions and achieve positive outcomes for children.

• Provide strong operational and professional leadership across IFD, MASH, EDT and Early Help Hubs.
• Manage and oversee safeguarding practice, ensuring children are appropriately assessed and protected from harm.
• Provide advice, challenge and management oversight on complex and high-risk cases.
• Ensure effective threshold decision-making, screening, information-sharing and referrals.
• Manage risk effectively and ensure appropriate escalation where required.
• Ensure practice is compliant with relevant legislation, statutory guidance and local procedures.
• Drive continuous improvement in social work practice, performance and service delivery.
• Monitor team performance, quality and outcomes, taking appropriate action where standards are not met.
• Support managers and practitioners with complex casework and professional decision-making.
• Ensure timely and appropriate responses to children and families in need of support or protection.
• Promote effective partnership working across children's services and with Police, Health, Education and other multi-agency partners.
• Contribute to service development, quality assurance and improvement activity.
• Ensure the service operates effectively within a multi-agency safeguarding environment.
• Provide strong leadership during periods of high demand and manage competing priorities effectively.

You will be an experienced Children's Social Care Service Manager / Senior Manager with significant experience of working within a safeguarding and front-door environment.

You should have:

• A recognised Social Work qualification and current Social Work England registration.
• Significant management experience within Children's Social Care.
• Strong experience of MASH / IFD / Front Door / EDT / Early Help environments.
• Extensive safeguarding and child protection experience.
• Proven experience of managing complex and high-risk cases.
• Strong knowledge of statutory children's social care requirements and safeguarding practice.
• Experience of managing performance, quality and practice standards.
• Excellent risk assessment and decision-making skills.
• Strong multi-agency partnership experience, particularly with Police and other safeguarding partners.
• The ability to provide confident professional challenge and management oversight.
• Experience of leading teams through periods of significant demand and change.
• Strong communication, leadership and organisational skills.

You must be able to travel to HEX Cambridgeshire Police Headquarters approximately 3 days per week.

This is an important requirement of the role due to the multi-agency nature of the IFD/MASH service.

This is an excellent opportunity for an experienced children's social care manager to take on a senior interim position within a high-profile, multi-agency safeguarding service, working alongside Police and other key partners to ensure children and families receive safe, timely and effective support.

Apply now with your CV and our team will be in touch to discuss the role in more detail.

Ready to lead in supported living? Join us as Deputy Service Manager and help adults with complex needs achieve greater independence.

Deputy Service Manager

Location: Chipstead, Surrey, CR5 3QW
Salary: £32,000 per annum
Contract: Full time, permanent
Hours: 37.5 hours per week
Working pattern: Five days per week across Monday to Sunday, including participation in the on call rota and night spot checks where required

Lead a team. Help people build more independent lives.

Are you an experienced care professional looking for a leadership role where you can support colleagues, improve service quality and make a lasting difference?

Transforming Support is looking for a Deputy Service Manager to help lead its large supported living service in Chipstead. You will work closely with the Registered Manager, supporting adults with learning disabilities, autism, mental health needs and other complex needs.

This is a practical, people focused leadership role. You will guide the team, oversee daily operations and help ensure every person receives support that reflects their individual strengths, choices and aspirations.

This is a full time, permanent position, and we welcome applications from both men and women.

Benefits include: A discretionary £1,000 annual bonus, 28 days annual leave including bank holidays and a fully funded enhanced DBS check.

About Transforming Support

Transforming Support provides person centred supported living and outreach services for adults with learning disabilities, autism and complex needs across the UK.

Our vision is to help people live quality lives, achieve their goals and exercise choice and control. We recognise individual strengths and work to create an environment where both the people we support and our colleagues can thrive.

What you ll be doing

• Supporting the Registered Manager with daily service operations and the operational management of the staff team.
• Guiding, supporting and motivating colleagues to deliver consistently high standards.
• Providing visible, approachable leadership and clear direction within a busy supported living service.
• Working with multidisciplinary teams and external partners to coordinate effective support.
• Promoting person centred, recovery focused approaches to wellbeing.
• Supporting assessments, new placements and safe transitions into the service.
• Maintaining high standards of quality and governance through audits and Service Improvement Plans.
• Helping shape decisions about staffing, service development and improvements.
• Working with the Registered Manager to monitor budgets and use resources effectively.
• Participating in the on call rota and carrying out night spot checks where required.

About you

You will have experience managing or supervising a team and supporting adults with autism or learning disabilities.

We are looking for someone who brings:

• The confidence to provide clear operational leadership.
• A supportive approach to guiding and motivating colleagues.
• Experience developing services that respond to the needs of local communities.
• Experience building productive partnerships with other organisations.
• Strong communication, organisation and decision making skills.
• A clear commitment to person centred support, dignity and independence.
• The ability to balance daily priorities with longer term service improvements.
• Flexibility to work the required pattern, including on call responsibilities and night spot checks where required.

You must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

What you ll get

• £32,000 per annum.
• A full time, permanent position.
• Discretionary £1,000 annual bonus.
• 28 days annual leave including bank holidays.
• Fully funded enhanced DBS check.
• Pension scheme.
• Discounts on food and drink, health, beauty and more.
• Employee Assistance Programme.
• Full training, ongoing development and progression opportunities.
• Support from an experienced management team.
• The opportunity to develop your leadership experience alongside a Registered Manager.
• A role where you can directly influence service quality, team performance and the lives of the people you support.

How to apply

If you have experience leading a team within adult social care and are ready to take greater responsibility for service quality, colleagues and the lives of the people you support, we would love to hear from you.

Please apply with an up to date CV. Suitable applicants will be contacted about the next stage of the recruitment process.

No agencies, please.

Service Manager IFD

Cambridgeshire

£500 per day

Full Time Hybrid Working

Job Purpose:

• The purpose of the role is to manage, develop and continuously improve the delivery of a high quality and effective social work service that responds to the needs of children and their families in a timely manner and within statutory guidelines.
• The post holder has the responsibility to assess need and safeguard children in order to promote positive outcomes as outlined by national standards.

Principal Accountabilities and Responsibilities:

• Advise and lead the service at a local, district and County level using technical expertise and informed judgement to provide a statutory service and deliver successful outcomes.
• Provide leadership at a district level, leading and fully managing the social work offer through an effective multi-agency and multi-disciplinary social work provision on behalf of the council.
• Plan, manage and monitor the use of available resources to balance the demand for the service with the resources available.
• Model the values and principles that underpin high quality practice by leading by example having a clear understanding of a practitioner s perspective.
• Develop and establish practice standards, expectations and timescales establishing clear lines of accountability, building trust, good morale for the team.
• Facilitate information exchange by establishing good communication mechanisms both internally and with external partners.
• Lead on practice development initiatives to ensure a confident and professional workforce.

To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency