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Operations Manager - Care Homes
West Midlands
£80,000-£90,000 + Bonus + Car Allowance

Leaders in Care is exclusively recruiting for an experienced Operations Manager to join a growing care home provider, overseeing a portfolio of 7 homes.

This is an excellent opportunity for an experienced Care Home Operations Manager, Regional Manager or senior operational leader who enjoys being close to their R click apply for full job details

Greys Specialist Recruitment are recruiting for an established Occupational Health provider looking to appoint an experienced Operations Manager to oversee the delivery of a portfolio of client contracts across the UK and Europe.

This is a broad operational role covering service delivery, contract management, people management and client relationships. You will be responsible for ensuring services are delivered effectively, maintaining performance against agreed standards and taking ownership of any operational issues that arise.

You will work closely with clients and internal teams to ensure contracts run smoothly, resources are managed effectively and any issues are dealt with quickly and professionally. The role will also involve monitoring performance, identifying areas for improvement and supporting the successful implementation of new contracts.

A key part of the position will be managing and developing the people responsible for delivering the services. You will provide operational leadership across the teams supporting your contracts, ensuring appropriate staffing, performance management and resource planning are in place.

The role will include:

• Overseeing the day-to-day delivery of multiple client contracts
• Managing key client relationships and acting as a senior operational contact
• Monitoring service performance, KPIs and SLAs
• Identifying and resolving operational issues
• Managing and developing operational and clinical teams
• Planning staffing and resources across the contract portfolio
• Managing performance, attendance and operational requirements
• Supporting contract mobilisation and implementation
• Producing operational reports and management information
• Supporting quality, compliance and audit requirements
• Identifying opportunities to improve service delivery and efficiency
• Working closely with senior management and wider internal teams

We're looking for an experienced Operations, Contract or Service Manager with a background in Occupational Health, healthcare, medical services or another regulated environment.

You'll need experience of managing people and overseeing service delivery, ideally within a business where quality, compliance and client requirements are important. Experience managing multiple contracts or client relationships will be highly relevant, as will the ability to monitor performance and take ownership when things aren't going to plan.

You'll be a confident people manager and communicator, comfortable working with clients, senior stakeholders and operational teams. Strong organisation, problem-solving and commercial awareness will be important, alongside the ability to manage competing priorities across a geographically diverse portfolio.

Experience working with remote teams, contract mobilisation or quality management systems would be advantageous.

A clinical qualification is not required. What is important is an understanding of operational management within a clinical or regulated service environment and the ability to work effectively alongside clinical leadership.

Location: Remote/Hybrid, with travel across the UK and Europe as required
Employment Type: Permanent
Geographical Responsibility: UK & Europe

This is a confidential appointment. Further details can be discussed with shortlisted candidates.

To apply, contact David at Greys Specialist Recruitment

Operations Manager - Care Homes

Location: Lowestoft, Suffolk

Salary: 65,000 + Car Allowance + Bonuses

An exciting opportunity has arisen for an experienced Operations Manager to join a large elderly care provider overseeing a portfolio of residential and nursing homes.

The successful candidate will be responsible for driving operational performance, ensuring high standards of care and compliance, supporting Home Managers, and helping deliver excellent outcomes for residents and staff across the region.

This role would suit an experienced multi-site manager with a strong background within elderly care and a passion for quality improvement and people leadership.

• Oversee the day-to-day operational performance of multiple care homes.
• Support and mentor Home Managers to achieve strong compliance and quality outcomes.
• Ensure services operate in line with CQC regulations and industry standards.
• Monitor budgets, occupancy, staffing levels, and overall financial performance.
• Implement improvement plans and support homes through inspections and audits.
• Promote a positive culture focused on resident wellbeing, person-centred care, and staff development.
• Build strong relationships with residents, families, commissioners, and external professionals.
• Analyse KPI data and provide regular operational reports to senior leadership.
• Support recruitment, retention, and succession planning across services.

• Previous experience in an Operations Manager or multi-site management role within elderly care.
• Strong understanding of CQC regulations and compliance requirements.
• Experience managing budgets and improving operational performance.
• Excellent leadership, communication, and organisational skills.
• Ability to support, motivate, and develop management teams.
• Full UK driving licence required.

• Nurse qualified (RGN/RMN) beneficial but not essential.
• Experience overseeing both residential and nursing services.

• Competitive salary package
• Supportive senior leadership team
• Ongoing training and development
• Opportunity to join a growing care organisation
• Autonomy to make a genuine impact across services

Interested?

If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you.

Apply now or send your CV referencing the job title and location to:

Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.

INDHEAL

Operations Manager

Suffolk

65,000 per annum Monthly Car Allowance Excellent PRP

Due to company expansion - our award-winning, reputable care provider client require a talented Operations Managers in Suffolk, to lead their care homes to deliver outstanding care, ensure full regulatory compliance, and achieve strong financial performance. Your leadership, support, and mentoring will drive operational excellence bringing their vision and values to life.

Key Duties and Responsibilities

• Lead and manage care home operations, ensuring effective staffing, training, and a positive, values-based culture.
• Drive financial performance through budgeting, reporting, and business improvement.
• Ensure compliance with all regulations and manage risks proactively.
• Maintain high standards of care, safety, and resident wellbeing.
• Build strong relationships with residents, families, staff, and stakeholders.
• Monitor KPIs and report performance to senior management.
• Develop and mentor managers to enhance leadership and operational performance.

Skills and Attributes

• Experienced care operations manager
• Strong leadership, people, and communication skills
• Financially astute with regulatory and compliance knowledge
• Quality-focused and results-driven
• Collaborative, adaptable, and proactive
• Full UK driving licence

Benefits

• Monthly Car Allowance
• Comprehensive training programmed & career development opportunities
• Employee Assistance & Blue Light Card Scheme

A first class opportunity to joining a warm, supportive, and values-driven team that puts people first - both residents and staff. You'll have the space to grow your skills, make a visible difference, and be part of a workplace where high standards are celebrated every day.

Apply today or get in touch with Solutions

(phone number removed)

PSR Solutions are proud to represent organisations committed to equal opportunities and high-quality care. All applications will be treated with the strictest confidence.

Housing Operations Manager

Join a senior housing role where practical housing management knowledge, regulatory understanding and analytical judgement can strengthen policy, performance, staff capability and service improvement for vulnerable tenants.

If you've also worked in the following roles, we'd also like to hear from you: Operations Manager, Housing Services Manager, Housing Manager, Service M click apply for full job details

Hospital Operations Manager Oxford

Nurse Seekers is seeking an experienced Operations Manager to join a hospital team.

The Role

This is an excellent opportunity for a proactive, commercially aware Operations Manager to oversee the day-to-day non-clinical operations of a hospital. You will play a key role in ensuring excellent patient experience, efficient service delivery and effective operational performance.

Working closely with the CEO, clinical teams and senior management, you will lead operational services, support service development and drive continuous improvement across the hospital.

The role includes direct line management responsibilities, participation in the senior management on-call rota and occasional out-of-hours visits.

Key Responsibilities

• Oversee daily non-clinical hospital operations, including reception and front-of-house services.
• Lead admissions planning, patient flow, bed capacity and occupancy management.
• Promote excellent patient, family and visitor experience.
• Manage and support operational staff, including recruitment, training and performance management.
• Oversee health and safety, risk management and business continuity in collaboration with relevant colleagues.
• Identify and implement service improvements, operational efficiencies and change initiatives.
• Monitor performance, provide operational reports and support strategic planning.
• Build effective relationships with clinical teams, consultants, staff and external stakeholders.

Skills and Experience

• Proven experience in an operational management role, ideally within healthcare, a hospital or social care setting.
• Strong customer service and people management skills.
• Experience of admissions, capacity or occupancy management.
• Knowledge of CQC requirements, health and safety and operational compliance.
• Experience supporting HR processes and managing operational change.
• Excellent communication, organisation and problem-solving skills.
• A commercially minded, solutions-focused approach with the ability to manage competing priorities.
• A relevant management or healthcare qualification, or equivalent experience, is desirable.

Apply Today

If you are an experienced operational leader looking for your next challenge and have a passion for high standards, excellent patient experience and continuous improvement, Nurse Seekers would love to hear from you.

Operations Manager

Location: Hemel Hempstead
Salary: 24,141 per annum ( 48,282 pro rata)
18.75 hours per week, job share - 2.5 days p/w

Fixed Term Contract - 12 Months

Are you an experienced leader within care and supported housing, looking for a flexible opportunity that still allows you to make a meaningful impact? At Hightown Housing Association, we are looking for a Care and Supported Housing Operations Manager to join us on a job share basis and help shape high-quality services that truly make a difference.

At Hightown, we believe that everyone should have a home and the support they need to live fulfilled, independent lives. As part of our Care and Supported Housing team, you will play a vital role in overseeing a range of services, ensuring they are responsive, person-centred and consistently delivered to a high standard.

This is a fantastic opportunity for someone who thrives in a collaborative environment and is passionate about leading teams, driving service improvement and delivering positive outcomes for people across a range of support needs.

About the role

As a Care and Supported Housing Operations Manager, you will be responsible for the day-to-day management of multiple services, which may include registered care, supported living, supported housing and outreach provision.

You will:

• Lead and support Scheme and Service Managers to deliver safe, high-quality services
• Ensure compliance with regulatory standards, including Care Quality Commission requirements where applicable
• Oversee safeguarding, health and safety and risk management processes
• Drive service development, supporting new initiatives and continuous improvement
• Manage relationships with commissioners, professionals and key stakeholders
• Oversee staffing, performance management and workforce development
• Monitor budgets and ensure services operate within financial parameters
• Promote an inclusive and respectful culture

About you

You will bring strong operational management experience within care or supported housing, alongside a passion for developing teams and improving services.

You will also have:

• Experience working with vulnerable client groups
• Proven ability to lead, motivate and manage dispersed teams
• Strong understanding of regulatory frameworks within care and supported housing
• Experience managing performance, quality and service delivery
• Excellent communication, organisational and leadership skills
• A commitment to delivering person-centred, strengths-based support

Why join Hightown?

At Hightown, our values are at the heart of everything we do. We empower our colleagues to take ownership and drive positive change, giving you the autonomy to shape services and make a real impact. We treat everyone with respect, ensuring that both colleagues and the people we support feel valued and heard.

We are committed to inclusion, creating environments where diversity is embraced and people can thrive. You will work in true collaboration with colleagues, partners and service users to deliver the best possible outcomes. Above all, we lead with compassion, ensuring that every decision we make puts the wellbeing of people first.

Our benefits

We recognise the importance of supporting our colleagues, and we offer a comprehensive benefits package including:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (Pro Rata)
• Workplace pension scheme and life assurance of three times your annual salary
• Annual bonus based on satisfactory performance
• Monthly attendance bonus
• Ongoing professional development and training to help you deliver outstanding support
• Employee assistance helpline
• Blue Light Card, providing access to discounts for local and national retailers

Additional information

This is a job share role working 2.5 days per week (18.75 hours). Flexibility is required to support service needs, including participation in an on-call rota where applicable.

We shortlist on an ongoing basis and may close the advert early

CCS HOMECARE SERVICES

Operations Support Manager

Supported Living

Location

Slough Head Office, with travel to operational services

Contract

Permanent Full-time 40 hours per week

Salary 36000

Make a difference in care delivery

CCS Homecare Services is looking for an experienced and proactive Operations Support Manager to support the delivery of safe, person-centred and high-quality Supported Living services. This is an excellent opportunity for someone who enjoys supporting service managers, strengthening standards and helping people receive support that promotes wellbeing and independence.

The role

Working closely with service managers and operational teams, you will help maintain effective, compliant and well-organised services while driving continuous improvement.

• Oversee person-centred care and service delivery, supporting the physical and mental wellbeing of people using our services.

• Support the development, implementation and review of care plans and risk assessments.

• Monitor service standards, organisational compliance and key performance indicators.

• Support managers with day-to-day operational and service delivery requirements.

• Oversee staff schedules and operational resources to support effective delivery.

• Promote compliance with safeguarding, health and safety and regulatory requirements.

• Support internal audits and external compliance reviews.

• Maintain effective communication with service users, staff, managers and relevant stakeholders.

• Identify and implement improvements in operational processes, care delivery and service quality.

About you

• Experience working in a health and social care environment.

• Experience supervising and managing staff.

• Excellent knowledge of adult social care standards, safeguarding and health and safety.

• Strong organisational, administrative and time-management skills.

• Excellent written and verbal communication skills.

• A proactive, collaborative and improvement-focused approach.

• Flexibility to work in line with operational needs, including between 6am and 10pm on any day of the week when required.

Qualification: RQF Level 3 or an equivalent health-related qualification is preferred. Applicants without this qualification must be willing to enrol on Level 3 within the first six months.

Travel: A valid driving licence and use of your own car are desirable.

Why join CCS Homecare Services?

You will have the opportunity to influence service quality, support operational teams and help us deliver consistent, person-centred support across our Supported Living services.

Apply today with your CV

CCS Homecare Services is committed to equality of opportunity and person-centred care.

Healthcare Operations Mental Health Service Delivery Clinical Pathways Stakeholder Management

Exceptional Services Need Exceptional Operations Behind Them.

Behind every clinical service is an operational engine making sure the right people receive the right support, at the right time.

For PAIRS Kent, that means supporting families experiencing parent-infant relationship difficulties through a service that is safe, responsive, compassionate and exceptionally well organised.

We re looking for an experienced Service Operations Manager to make that happen.

This is a varied, hands-on operational role sitting at the heart of the service. You ll work closely with Clinical Leads and Directors to oversee everything from referrals, triage workflows and appointments to capacity planning, clinical venues, case management systems, reporting and stakeholder relationships.

Just as importantly, you ll be working with sensitive information and communicating with parents, caregivers, clinicians and referrers. So alongside operational excellence, we re looking for someone with genuine emotional intelligence, empathy, resilience and professional maturity.

If you ve built your career within healthcare, mental health, psychological or clinical services and know how to keep a complex service running brilliantly behind the scenes, we d love to hear from you.

The Role at a Glance

Service Operations Manager
Canterbury, Kent Hybrid 3 Days Office
£40,000
Fixed-Term Contract until 25 August 2028
Full Time 37.5 Hours Flexible around Core 9am 5pm Hours

Service: Parent and Infant Relationship Service (PAIRS Kent)

About Real Group & PAIRS Kent

Real Group is a dynamic, growing organisation providing CPD training, qualifications, apprenticeships and direct psychological services to schools and families.

Our services span psychology, education and technology and include Real Training, Real Psychology, Dyslexia Action and ESF Apprenticeships.

PAIRS Kent is our Parent and Infant Relationship Service, funded by Best Start in Life through Kent County Council and delivered by Real Group. The service provides emotional wellbeing and therapeutic support to families across Kent.

The Opportunity

As Service Operations Manager, you ll take ownership of the operational delivery, administration and referral-screening functions that enable PAIRS Kent to deliver an efficient and responsive clinical service.

Working closely with Clinical Leads and Directors within a strict clinical governance framework, you ll help manage the entire referral-to-treatment workflow, ensuring families move through the appropriate pathways efficiently while clinicians, venues, systems and capacity are coordinated effectively.

What You ll Be Doing

• Leading the initial screening of referrals for completeness and service eligibility
• Working with Clinical Leads to coordinate and expedite triage and allocation
• Managing appointment processes and communicating sensitively with parents and caregivers
• Supporting demand, caseload and capacity planning across the service
• Overseeing the Iaptus Case Management System, digital workflows and data accuracy
• Coordinating clinical venues and negotiating appropriate contracts and SLAs
• Optimising clinician locations, room utilisation and travel logistics
• Monitoring service KPIs, performance data, reporting and delivery risks
• Supporting GDPR, safeguarding and information governance requirements
• Building effective relationships with Kent County Council commissioners, referrers and external partners
• Supporting clinician onboarding, systems and process training
• Using patient, clinician and stakeholder feedback to drive continuous service improvement

About You

You ll be an experienced operations or service-delivery professional, ideally with a background in healthcare, psychological, mental health or another clinical service environment.

You understand that excellent clinical services depend on excellent operations. You can manage multiple moving parts, organise people and resources, maintain accurate systems and keep workflows progressing without losing sight of the people behind them.

You ll bring:

• Proven experience in operational management and administration, ideally within a healthcare, psychological or clinical setting
• Strong organisational, logistical and capacity-planning skills
• Experience using electronic Case Management Systems (CMS) and digital workflows
• Confidence managing diaries, appointments, caseloads and competing service demands
• Strong stakeholder skills across clinicians, referrers, commissioners and external partners
• An understanding of GDPR, safeguarding and information governance within a clinical setting
• The emotional intelligence and resilience to handle sensitive information calmly and professionally
• Excellent communication skills, particularly when dealing with families who may be anxious or vulnerable

The Person Behind the CV

This isn't a role for someone who simply likes systems and spreadsheets.

You'll be dealing with clinicians, commissioners, external partners and families, sometimes while navigating sensitive or challenging circumstances.

You ll need to be calm, organised and compassionate, able to communicate sensitively while still ensuring processes, deadlines and service standards are maintained.

You ll know when something needs escalating, when someone needs reassurance and when a process simply needs fixing.

What s On Offer

• £40,000 salary
• Hybrid working
• Flexible working within a friendly, supportive team
• Pension
• Training and professional development opportunities
• Health and dental plan
• Access to free mental health support
• Salary sacrifice options for purchasing a bicycle or leasing an electric car

You ll also need to successfully complete Real Group s Safer Recruitment process and an enhanced DBS check.

If you understand the operational demands of delivering sensitive clinical services and would love to use that experience to help families access the support they need, we d love to hear from you.

Apply now.

Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

ABOUT THE ROLE
As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals.

ABOUT YOU
To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment.

REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Free learning and development
Automatic enrolment into our profit share scheme
A range of holiday, retail and leisure discounts
Nurse Mentor and Refer a Friend bonus schemes

If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.