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About Serenity Welfare

Serenity Welfare provides compassionate, child-centred services for children and young people experiencing family or community exclusion, including those on the edge of care and those who are looked after. Our services include secure transport, wellbeing support, 24-hour care services, residential children s homes and 24-hour hospital watch. More information is available on our website.

About the role

We are seeking a dynamic, experienced and values-driven Head of Service to provide strategic leadership and operational oversight across Serenity Welfare s Ofsted-registered children s homes, unregulated services and developing service areas. The postholder will ensure that services deliver exceptional, child-centred support that meets or exceeds regulatory, safeguarding, contractual and quality standards. They will also identify, develop and resource sustainable new income streams that advance Serenity Welfare s strategic objectives and benefit the children, young people and families we support.

Reporting to the senior management team, the Head of Service will hold organisation-wide accountability for service quality, safeguarding, regulatory compliance, operational performance and sustainable growth across the areas within their remit.

Responsibilities include:

• Provide strategic leadership and direction across all residential settings, ensuring a consistent and high-quality standard of care.
• Support, supervise, and challenge Responsible Individuals and Registered Managers to maintain full Ofsted compliance and continuous improvement.
• Ensure that all services meet legislative and regulatory requirements, including the Children s Homes (England) Regulations 2015 and the Quality Standards.
• Lead on service development, quality assurance, and performance management.
• Lead, develop, resource and oversee regulated and unregulated services, ensuring safe delivery, sufficient and suitably skilled staffing, effective safeguarding arrangements, robust quality assurance and reliable operational systems.
• Identify, plan and mobilise new service models and sustainable income streams that strengthen Serenity Welfare s strategic growth, financial resilience and relationships with commissioners.
• Establish and maintain robust systems to monitor, audit and report on service quality, safeguarding practice and outcomes, using findings to inform improvement plans and senior management decisions.
• Build effective working relationships with internal and external stakeholders, including local authorities, Ofsted, commissioners and safeguarding partners, to support compliant services, effective commissioning and coordinated safeguarding practice.
• Oversee the recruitment, development and retention of high-performing teams, ensuring that workforce planning, supervision, training and professional development meet service needs across the organisation.
• Drive a culture of excellence, accountability, and trauma-informed practice.
• Lead and contribute to serious incident reviews, complaints, and safeguarding investigations as needed.
• Monitor budgets and financial performance in partnership with the finance team, ensuring effective cost control, value for money and transparent financial reporting without compromising care quality or safeguarding.
• Work with senior management and the finance, recruitment and operational teams to ensure that services are accurately costed, appropriately staffed and resourced, and operationally viable without compromising quality or safeguarding.
• Manage operational, safeguarding, financial, contractual, reputational, and regulatory risks across services, providing clear reports and escalation to senior management where required.
• Represent the organisation at strategic forums and commissioning panels as required.

Requirements and skills:

• Applicants should demonstrate all essential criteria. Desirable criteria will strengthen an application but are not mandatory.
• Significant leadership experience within children s residential care, with demonstrable success managing multiple settings.
• In-depth knowledge of the Children s Homes (England) Regulations 2015, the Quality Standards, Ofsted s inspection framework and relevant safeguarding legislation and guidance.
• Proven experience in service improvement, quality assurance, and achieving "Good" or "Outstanding" Ofsted outcomes.
• Strong understanding of trauma-informed practice, child development, and therapeutic care models.
• Excellent leadership, communication, and interpersonal skills.
• Ability to build strong, positive relationships with children, staff, professionals, and regulators.
• Full UK driving licence and willingness to travel between sites.
• Experience in strategic planning and service expansion.
• Experience of developing, resourcing, or operationalising regulated, unregulated, or alternative income-generating services within social care, children s services, health, education, or a related sector.
• Strong commercial awareness, including budgeting, cost control, service viability, utilisation, income generation, and commissioner-led growth.
• Ability to mobilise new services, manage operational change, monitor KPIs, and use performance data to drive improvement and accountability.
• Therapeutic or clinical background supporting trauma recovery or complex needs.
• Experience liaising with commissioners and supporting business development.

Employment details:

Contract Type: Full Time

Salary: Competitive

Hours: Standard working hours are 9:00am to 5:30pm, with flexibility required outside these hours to meet the needs of the service.

Own vehicle is a must

Benefits

Spacious offices set in a beautiful country setting with onsite parking

Team building and exciting team events

Referral programmes

Company pension

Casual dress

On-site parking

Health and wellbeing programmes including yoga classes and swimming pool use

Welfare checks

Reflective practice groups

Safer Recruitment

A DBS check will be required. The role involves contact with children, you will be required to undergo the relevant vetting checks. This will include checking for criminal convictions and checking that you are not barred from working with children. All information you provide will be treated as confidential and managed in accordance with relevant data protection legislation and guidance. You have a legal right to access any information held about you. You will also be subject to an in-house driving assessment, and drug and alcohol testing to determine the use of illegal drugs.

Head of Care - Home Care + Supported Living
55,000 + Bonus scheme + 27 Days Holiday + Blue Light Card + Employee Assistance Programme

Aylesbury, Buckinghamshire
Permanent Full-Time

Are you an experienced Area manager/Head of care ready to build something great within a market leading company?

Would you thrive leading a team of registered managers across domiciliary and supported living settings with full autonomy, supported by a senior leadership team and peer network?

Looking for a permanent, stable role where you can shape the future of care in your community?

Then this could be for you

We're looking for a passionate and people-focused Head of Care/Area Manager to lead a well-established team of registered managers in the Aylesbury area. You'll be at the heart of delivering outstanding care and building a strong local reputation, creating a culture that prioritises quality, person-centred care, and operational excellence.

What's in it for you?

• 55,000 + basic salary
• Permanent leadership role with full autonomy
• Lead and shape a team of registered managers from day one
• Ongoing support from a senior leadership team
• Career progression into senior roles as the branches grow
• 25 days' holiday (rising to 27 with service)
• Blue Light Card, Employee Assistance Programme, and employee recognition rewards Industry-leading in-house training

About the Role:

• Lead and develop a team of registered managers across both domicliary and supported living settings
• Hold CQC registration and ensure compliance for the services
• Build strong relationships with customers, families, and local stakeholders
• Drive growth in care hours and establish a strong local reputation
• Take full responsibility for commercial performance, quality, and operational excellence

Requirements:

• Experience in a operational management role within the care sector, ideally within domiciliary or supported living
• Management of 3 registered managers at one time in a previous role
• Level 5 in Leadership for Health & Social Care (or working towards)
• Proactive mindset and passion for person-centred care
• Confident leadership skills with the ability to inspire and develop others

Interested?

If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you.

Apply now or send your CV referencing the job title and location to:

Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.

INDHEAL

Head of Quality & Compliance

Salary: 60,000-65k
Location: Hybrid - Eurocentral, with travel across Scotland
Sector: Health & Social Care
Reporting to: Head of Strategic Development

Working Arrangement : 9 month Interim Contract with the opportunity to go permanent

I am currently recruiting on behalf of a well-established, forward-thinking charity delivering person-centred social care across Scotland.

The organisation supports people across 28 local authority areas, delivering human rights-driven, self-directed support through an established Personal Assistant model. With a strong focus on inclusion, independence and choice, the organisation is committed to continually improving the quality of support and the outcomes achieved for the people it supports.

This is an exciting opportunity to join the senior leadership team at a time of continued development and transformation, with quality firmly at the centre of the organisation's future strategy.

We are looking for an experienced Head of Quality & Compliance to lead the development and transformation of the organisation's approach to quality, assurance and continuous improvement.

This is a strategic leadership position, rather than a role focused solely on compliance. You will have the opportunity to shape the quality framework across the organisation, embedding a culture of continuous improvement, learning and accountability while ensuring regulatory and contractual requirements are consistently met.

Working closely with the executive and operational leadership teams, you will provide strategic oversight across quality, audit, compliance, risk, safeguarding and assurance, while supporting services to identify opportunities for improvement and deliver better outcomes.

You will also lead and develop the Quality, Audit and Compliance function, ensuring the team has the structure, expertise and processes required to support a high-performing organisation.

• Lead the development and implementation of a forward-thinking quality and assurance strategy.
• Develop a quality framework focused on continuous improvement, learning and positive outcomes rather than compliance alone.
• Provide strategic leadership across quality, audit, compliance, governance, risk and safeguarding.
• Lead regulatory readiness and ensure the organisation remains compliant with relevant legislation, regulation and contractual requirements.
• Develop and oversee a structured quality and audit programme, including KPIs, reporting and assurance mechanisms.
• Use data, insight and benchmarking to identify areas for improvement and measure the impact of quality initiatives.
• Work closely with operational leaders to drive improvements across services and address areas of risk or underperformance.
• Ensure the views and experiences of the people supported are central to quality improvement and service development.
• Build strong relationships with external stakeholders, including regulators, local authorities, safeguarding partners and professional bodies.
• Provide high-level advice and assurance to the executive leadership team on quality, governance and risk.
• Lead, support and develop the Quality, Audit and Compliance team.

We are looking for a senior quality professional with significant experience within health or social care, ideally someone who has operated at Head of Quality, Director of Quality or a similar senior level.

You will ideally bring:

• Extensive senior-level experience leading quality within a social care or healthcare environment.
• Strong knowledge of Scottish care regulation and the Care Inspectorate.
• Experience across quality assurance, audit, compliance, governance, risk and safeguarding.
• Proven experience developing and implementing quality strategies and frameworks.
• A strong understanding of continuous improvement and transformational change.
• Experience using data and performance information to drive service improvement.
• Experience working with senior stakeholders and providing assurance at Executive level.
• Strong leadership and people management experience.
• Excellent communication, influencing and relationship-building skills.
• A strategic, analytical and solutions-focused approach.
• The ability to work effectively in a complex and changing environment.

A degree-level qualification in health, social care or a relevant discipline would be advantageous, alongside evidence of continued professional development in quality, leadership or assurance.

This role would suit an established Head of Quality, Director of Quality, Head of Quality & Compliance, Head of Governance, Quality Director or senior quality professional who is looking for an opportunity to have genuine strategic influence.

You will need to be more than a compliance specialist. The successful candidate will be someone who can take quality strategy, governance and assurance and translate this into meaningful improvements across services and, ultimately, better outcomes for the people being supported.

You will be a values-led and credible senior leader, comfortable working with Executive teams, operational leaders, regulators and external stakeholders, while remaining focused on the people at the heart of the organisation.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Head of Safeguarding. HOME BASED - FLEXIBLE LOCATION. Healthcare. Mental Health. Public Health. Community Health. Children's Services & Adult Services.

A superb, newly created opportunity is available to join a successful, well established care provider as their Head of Safeguarding.

You will have excellent knowledge of safeguarding (working with children would be a bonus, but this role covers both children's services and adults), with superb communication skills and an ability quickly grasp a dispersed, complex organisation.

This will be an excellent chance to be exposed to a wide range of cutting-edge health services, where you will take a lead role in terms of safeguarding practice and procedure.

Working with (and with the support of) the senior management team, you will be the key point of contact for safeguarding. You will provide supervision for the DSLs in different parts of the organisation, plan and deliver safeguarding training at all levels, conduct audit, support management with preparations for inspections, and much more.

No two days will be the same, and you will have relationships with a wide range of internal and external stakeholders. This is a progressive organisation embarking on a period of planned expansion, so an exciting time to join and be part of their ongoing success story. Any relevant qualifications would be useful (Level 4 Safeguarding, IOSH/NEBOSH) or certainly a desire to complete such qualifications if not already held.

Candidates from healthcare, social care, education with the right level of experience will all be considered.

Full job description is available, please send CV for a confidential discussions.

Head of Commercial Growth

An established care group is looking for an experienced commercial leader to take an operational intelligence platform to market across health and social care.
The platform has been developed and tested within live adult social care services. It supports providers to improve governance, quality assurance, compliance, risk management and operational oversight.
This is a growth role, not a conventional product sales position. The platform is live, proven in practice and continuing to develop as it moves towards wider market launch.
You will lead commercial strategy, build early customer relationships, develop partnerships and turn operational capability into a compelling proposition for care and healthcare providers.
The role.
As Head of Commercial Growth, you will take responsibility for building the commercial foundations for a care technology platform at an important stage of its development.
You will work remotely, with regular travel across the Midlands and nationally as required for client meetings, sector events and partnership activity.
Key responsibilities include:

• Developing and delivering the go-to-market strategy.
• Generating new business opportunities across health and social care.
• Building relationships with care providers, commissioners, NHS partners and other senior stakeholders.
• Securing early adopter customers and converting them into long-term commercial relationships.
• Creating a structured, scalable sales process and effective pipeline management.
• Delivering revenue growth against agreed commercial targets.
• Translating operational and technical functionality into clear commercial messaging.
• Positioning the platform as an operational intelligence and governance solution, rather than solely a compliance tool.
• Supporting brand development, launch activity and market awareness campaigns.
• Acting as the link between customers, senior leadership, operational teams and product development.
• Gathering market intelligence and customer feedback to inform product development priorities.
• Identifying competitor activity, sector trends and emerging customer needs.
• Developing strategic partnerships, referral routes and sector engagement opportunities.
• Representing the platform at industry events, forums and networking opportunities.
• Supporting engagement with NHS accreditation pathways and strategic healthcare partnerships.

• Experience in commercial growth, business development, strategic partnerships or a senior sales leadership role.
• A proven track record of generating revenue and developing commercial pipelines.
• Experience within healthcare, social care, technology, SaaS or a related regulated sector.
• Confidence presenting to senior decision-makers, including board-level stakeholders.
• Experience building relationships with provider groups, commissioners, healthcare organisations or other complex client groups.
• Strong commercial judgement and the ability to turn customer insight into action.
• Excellent organisation, communication and relationship-building skills.
• The ability to work independently while collaborating closely with operational and product teams.
• Willingness to travel regularly across the Midlands and further afield when required.

• Healthtech, care technology or SaaS experience.
• Experience launching or scaling a new product, service or platform.
• Experience selling into regulated health or social care environments.
• Understanding of CQC governance, quality assurance, compliance or operational performance frameworks.
• Existing networks across adult social care, healthcare providers, commissioners or NHS organisations.
• Experience working in a start-up or scale-up environment.

• Salary of 65,000 to 70,000 per annum, dependent on experience.
• Remote working, with regular access to the Midlands required.
• The opportunity to shape the commercial direction of a platform developed within real care environments.
• Direct exposure to senior leadership, operational teams and product development.
• A role with genuine influence over market positioning, customer growth and long-term commercial success.

We are recruiting for a Head of Practice to be part of our senior leadership team in North-East England and the surrounding areas.

You will lead and support teams covering Tyneside, Northumberland, Teesside and Durham who are based from our Newcastle, Durham and Billingham offices.

If you join us, working closely with your Assistant Director, you will play a pivotal role in helping fulfil our strategic ambition for children where Cafcass is involved - exceptional experiences, for every child, everywhere and every time.

If this ambition resonates with you, let us tell you more about the role, what we're looking candidates to demonstrate and what you can expect if you join us.

Let us tell you a bit more about the role

As a Head of Practice, you will draw on your considerable, professional Social Work experience to lead and inspire those around you to ensure the delivery of high-quality services and practice.

You will set high standards and combine this with high levels of support so the Service Managers you lead can create the conditions for our Family Court Advisers, who engage directly with children and families, to deliver exceptional experiences.

Reporting directly to the Assistant Director - who has overall leadership responsibility for the two operational service areas that covers Tyneside, Northumberland, Durham Teesside, North Yorkshire, Cumbria and Lancashire - you will lead on internal practice improvement as well influence local delivery partners while also working on a mix of strategic and operational matters.

By ensuring Cafcass priorities, policies and plans are delivered to the highest possible standard, you and your teams will deliver positive outcomes for children and young people going through significant events including care proceedings, adoption and parental separation.

More detailed information about the role responsibilities can be found in the job description, which you are encouraged to read prior to applying.

What we're looking for

We are looking for someone who can demonstrate their experience and capability as a highly effective Leader who guides, influences and inspires others to consistently fulfil their responsibilities and to identify individual and collective opportunities for professional improvement.

You will also thrive on the responsibility of ensuring quality of practice and service delivery across the operational area is not only sustained but continually improved. You will be motivated to achieve performance standards by supporting Service Managers to ensure strong, consistent performance management behaviours and processes are embedded.

Further information

Whilst you can expect to work remotely some of the time, reflecting the seniority of the role there is a requirement for some national travel.

Similarly, as a Senior Leader, you will be expected to have a regular, visible office presence not only for formal meetings but to also model the importance and value of staff using office spaces to connect and collaborate.

As a guide, it is reasonable to expect you may be in the Newcastle office - or other offices across the service areas - twice per week, on average. Therefore, whilst you don't necessarily need to live close to the office(s) this may be something for you to consider.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us. Further information is available on the ' Working for us ' pages of the Cafcass website.

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit.

Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.

Closing date: 11th October at 12:00

Initial interview: Friday 16 th October (c30 mins via Teams)

Panel interview: Friday 23 rd October (c75 mins via Teams)

We understand that considering a new role is a big decision, and you may require further information before applying. If so, please contact Rachel Anderton-Abeyie (Assistant Director) providing your contact details and best times to contact you.

Head of Governance and Quality. Healthcare Compliance. CQC. FLEXIBLE LOCATION - HYBRID - NATIONAL REMIT.

My client is a national healthcare provider with a range of community based health services, looking to appoint someone knowledgable and ambitious to become their Head of Governance. You will have solid experience and knowledge of CQC legislation and standards, be someone who can bring new ideas and is happy to challenge ways of working, and will thrive in a dynamic environment.

This will be a fast-paced, varied role with an overarching remit across several services. You will work with the SLT and oversee all aspects of governance across policy, procedures and internal systems. As someone who is comfortable with stakeholder engagement (internally and externally) you will work with operational teams to foster and drive a culture of continuous improvement, identifying any areas for service quality improvement across the organisation. You will be the kind of person that is always up to date with best practice and the latest innovations in healthcare, and utilise this in order to ensure they remain at the forefront of the industry.

You will lead and develop the audit frameworks and schedules, and have a crucial role in managing external relationships with external bodies, ensuring that the organisation is always inspection-ready.

You will be joining a fast-growth organisation with a meritocratic internal culture, offering numerous opportunities for involvement in wider organisational projects, and the scope to truly make an impact.

Head of Service - Permanence Service
Dorset Social Services Up to 600 per day

Tempest Resourcing is recruiting a Head of Service to lead Dorset's Permanence Service.

You will provide leadership across statutory children's social care services, supporting high-quality practice and positive outcomes for children and young people. The role includes direct line management of the Service Manager, oversight of three Permanence Teams, and the opportunity to influence practice across wider Children in Care services.

Working with senior leaders and multi-agency partners, you will help ensure children receive effective care and permanence planning, with lasting relationships that support them throughout their lives.

To find out more, apply today or contact Tracey Ewen by emailing or call (0) (phone number removed).

About the role

Resicare Alliance is opening a new 32-bed children's residential service for young people with learning disabilities, autism and complex needs. As Head of Care, you'll be responsible for care quality, compliance, staffing and performance across the site. You'll lead it through registration, opening and its first admissions.

Key responsibilities

• Line manage the Registered Manager and lead the site management team

• Lead the opening, including Ofsted registration, recruiting a new team and phased admissions with careful matching

• Embed Positive Behaviour Support, reduce restrictive practice and meet each child's communication needs

• Keep the service compliant with the Children's Homes Regulations and Quality Standards, and ready for Regulation 44/45 visits and Ofsted inspections

• Act as senior safeguarding lead and investigate incidents, complaints and allegations

• Work closely with families, Local Authorities, health professionals and Ofsted

• Manage the site budget, occupancy and staffing

Essential requirements

• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services, or equivalent

• At least 3 years' residential childcare experience in the last 5, including 2 at Registered Manager level or equivalent

• Experience of line managing managers and leading large teams

• Experience supporting children or young people with learning disabilities and/or autism

• Strong knowledge of legislation and regulation for looked after children

• Full UK driving licence

Desirable

• Experience of opening or registering a new service

• A record of Good or Outstanding Ofsted outcomes

• A qualification in learning disabilities, autism or Positive Behaviour Support

This post is subject to an enhanced DBS check and safer recruitment checks.

Resicare Alliance is committed to safeguarding and promoting the welfare of children and young people.

Why Choose Resicare Alliance Children's Care?

We are a growing organisation and our future is shaped by our shared values. We genuinely strive to make the differences we promote, and our fantastic team is the enabler of our ambition to deliver outstanding care and support.

• Meaningful Work: You will be at the forefront of transforming young lives, offering guidance, stability, and emotional support to children in need.
• Professional Growth: RCA is committed to your professional development. We offer ongoing training and advancement opportunities to help you reach your career goals.
• Supportive Team: Join a team of caring professionals who share your passion for making a difference in the lives of vulnerable children.
• Competitive Compensation: We value your dedication and expertise and offer competitive salaries and benefits.

All applications are assessed in detail and processing them is subject to safer recruitment regulations, as governed by both the Care Quality Commission (CQC) and Ofsted. The application process may be more demanding, but the job is also more rewarding.

We look forward to receiving and reviewing your application.

Permanent

Part time - 22.5hrs per week

Rugby - hybrid with ability to travel

55k FTE - 33k pro rata

Our client, an established charity, is looking for a Head of Care / Lead Nurse to join their team on a part time basis. Please note the successful candidate must be willing to travel abroad each Easter for 2 weeks. This is a great opportunity for a Grade 8 Nurse with significant management experience to support all care elements for the charity and ensure they are delivered safely and to the highest standard.

The key responsibilities:

• Strategic Clinical Leadership - set the strategic direction for care and clinical practice and provide expert clinical advice
• Volunteer nurse recruitment - lead the recruitment, selection and deployment of volunteer nurses, ensuring they meet professional requirements, establishing systems for appraisal and building an engaged nursing workforce
• Quality assurance and continuous improvement - Design and lead a clinical governance and quality assurance framework, drive continuous improvement and ensuring practice aligns with national standards
• Governance and compliance - Ensure compliance with UK charity law and safeguarding regulations and maintaining risk registers
• Operational Clinical Excellence - Provide senior clinical oversight for all activities involving care provision, act as clinical escalation point
• Audit, Legal, Regulatory and Compliance Leadership - Lead or oversee clinical audits and assurance processes, maintain oversight of documentation
• Finance and resource management - Work with the Finance function and operational colleagues to manage budgets, financial planning, and reporting
• Organisational Wellbeing and Workforce Support - Provide strategic leadership for staff and volunteer wellbeing, support individuals and teams following incidents and champion DEI
• Professional accountability - Practice in accordance with the NMC Code and maintain professional registration

The skills & qualities needed:

• NMC-registered nurse with demonstrable clinical leadership, governance or service management post-registration at NHS Band 8 or above
• Ability to assess and manage risk dynamically in non-clinical or unpredictable environments
• Proven ability to lead, influence, and support multidisciplinary and volunteer teams
• Deep commitment to safeguarding, including experience of applying safeguarding procedures in practice, and to person-centred care
• Ability to travel to prepare and support abroad at Easter for a duration of 2 weeks, annually
• Experience in a charity desirable
• Strong communication skills, including report writing and board-level engagement

Benefits:

• Flexible hours and hybrid opportunity
• Generous annual leave
• Up to 5% employer pension contributions
• Group life cover and healthcare benefits

Interested?

Please apply below.

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