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EXPIRED JOB

Complex Care Manager

West Midlands, United Kingdom

Wolverhampton £35,000 - £40,000 DOE Full-Time, Permanent

Are you an experienced Complex Care Manager looking for a role where you can take real ownership of community-based care packages?

We are looking for a Complex Care Manager to oversee the delivery of specialist care packages across the West Midlands and Shropshire, supporting both adults and children with a range of complex clinical need click apply for full job details

Expired on
28/10/2026
This position is no longer accepting applications.

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NEW
Complex Care Manager

Walsall

Permanent £35000.00 - £40000.00 Annual

Wolverhampton 35,000 - 40,000 DOE Full-Time, Permanent

Are you an experienced Complex Care Manager looking for a role where you can take real ownership of community-based care packages?

We are looking for a Complex Care Manager to oversee the delivery of specialist care packages across the West Midlands and Shropshire, supporting both adults and children with a range of complex clinical needs.

You'll take responsibility for setting up new packages, maintaining existing services and working closely with clients, families, clinicians and commissioners to ensure consistently high standards of care.

What's on offer?

  • Salary of 35,000 - 40,000 per annum, depending on experience

  • Full-time, permanent position

  • Mileage paid for client visits

  • Company pension

  • Support from an experienced complex care leadership team

  • Autonomy to manage and develop your own services

  • Opportunities to progress into regional or strategic leadership

  • Opportunity to play a key role in developing specialist community services

The role As Complex Care Manager, you'll oversee community-based packages supporting adults and children with needs including tracheostomy care, ventilation, spinal injuries, acquired brain injuries and bowel care.

Your responsibilities will include:

  • Setting up and coordinating new complex care packages

  • Overseeing existing packages and maintaining high standards of care and compliance

  • Carrying out regular client visits across the West Midlands and Shropshire

  • Completing and signing off person-centred care plans

  • Working closely with clinicians and MDTs to review complex care packages

  • Building relationships with ICBs, local authorities and other commissioners

  • Preparing and submitting reports to commissioners

  • Leading, supporting and supervising care teams

  • Completing staff supervisions, appraisals and team meetings

  • Supporting rota management and ensuring packages remain appropriately staffed

  • Supporting safeguarding, incident management and service improvement

  • Participating in the management on-call rota

What we're looking for To be considered for this Complex Care Manager position, you should have:

  • Strong experience within community or domiciliary care

  • Previous management or senior leadership experience within complex care

  • Hands-on knowledge of complex clinical packages, such as ventilation, tracheostomy, spinal injury, acquired brain injury or bowel care

  • Experience supporting complex care packages for adults and/or children

  • Strong knowledge of CQC requirements and person-centred care

  • Confidence working with families, clinicians, commissioners and wider MDTs

  • Strong leadership and problem-solving skills

  • Full UK driving licence and access to your own vehicle

  • Flexibility to travel across the West Midlands and Shropshire when required

This is an excellent opportunity for an experienced care professional who wants greater ownership of services and the opportunity to help develop high-quality complex care in the community.

If you're interested in this Complex Care Manager opportunity in Wolverhampton, apply today or contact Callum on (phone number removed) for more information.

View Details Apply Now
NEW
Nurse Manager - Complex Care

London

Permanent £50000.00 - £55000.00 Annual

We are working in partnership with a reputable complex care provider to recruit a Regional Nurse Manager to support the delivery and oversight of high-quality, community-based care packages across London.

This is a key leadership role, responsible for ensuring clinical excellence, regulatory compliance, and the ongoing development of care teams within a growing service.

Package :

  • Salary of £50,000 rising to £55,000 post-probation
  • Mileage paid at 45p per mile
  • Structured induction and training (accommodation provided)
  • Opportunity to step into a regional leadership role with real autonomy
  • Monday Friday working pattern (with on-call responsibilities)
  • Employee Assistance Programme
  • Refer a friend scheme
  • Blue light Card
  • Full support with professional development
  • Other great incentives and perks associated with this role

The successful candidate will be responsible for the clinical management of complex care packages, ensuring care is safe, effective, and aligned with best practice and regulatory standards.

You will work collaboratively with internal teams and external stakeholders, including multidisciplinary teams (MDTs) and Integrated Care Boards (ICBs), to deliver high-quality, person-centred care.

Key Responsibilities

  • Oversee and manage a portfolio of complex care packages within the community
  • Complete and review clinical assessments, care plans, and risk assessments
  • Undertake audits and regular care package reviews to ensure quality and compliance
  • Maintain accurate and up-to-date electronic clinical records, including medication documentation
  • Work collaboratively with MDTs and ICBs to support coordinated care delivery
  • Provide clinical leadership, mentoring, and ongoing support to care teams
  • Ensure adherence to clinical governance, safeguarding, and regulatory standards
  • Participate in an on-call rota, providing clinical advice and support for incidents

Candidate Requirements:

  • Registered Nurse (RGN, RMN, or RNLD) with a valid NMC PIN
  • Demonstrable experience within complex care and/or community-based services
  • Previous experience in a clinical leadership or management role
  • Strong understanding of clinical governance, compliance, and care planning
  • Excellent communication and organisational skills
  • Full UK driving licence and willingness to travel across the region

This is a great opportunity to join a provider where you ll have real impact across services, not just manage from a distance. You ll play a key role in shaping care delivery, supporting teams, and ensuring high clinical standards across the region.

For more information or a confidential chat, get in touch today.

View Details Apply Now
NEW
Nurse Case Manager - Complex Care

Liverpool

Permanent £38000.00 - £40000.00 Annual

Nurse Case Manager - Complex Care

Location: Liverpool, Merseyside

Full Time : Monday to Friday 9-5 no weekends


We are seeking a dedicated and experienced Registered Nurse to fill the role of Nurse Case Manager. In this position, you will be responsible for overseeing complex care packages and ensuring the delivery of clinical excellence across our services in Yorkshire.

Key Responsibilities:

- Clinical Management: Manage and oversee complex care packages, ensuring they are delivered in a holistic and clinically effective manner.
- Care Planning:Develop and regularly review individualized care plans and risk assessments tailored to clients needs.
- Training & Leadership: Lead clinical training sessions and conduct competency assessments for your care team to ensure high-quality service delivery.
- Collaboration:Attend multidisciplinary team (MDT) meetings and engage with commissioning groups to facilitate coordinated care.
- Quality Assurance:Perform audits on care notes and medication records to maintain compliance and high standards of care.

Qualifications & Skills Required:

- Nursing Registration:Must hold a valid NMC pin as a Registered Nurse.
- Clinical Experience:Previous experience in high dependency or critical care settings is essential.
- Specialized Skills: Experience with tracheostomy and ventilation in a community setting is highly desirable.
- Communication Skills:Strong communication and organizational skills, along with proficiency in IT.
- Regulatory Knowledge:Understanding of Care Quality Commission (CQC) regulations.
- Transportation: Must be a car owner/driver to manage client visits effectively.

What our client offers:

- Generous Leave:Enjoy 25 days of holiday plus bank holidays and your birthday off.
- Professional Development: Benefit from NMC revalidation support, regular clinical supervision, and access to a dedicated academy for your career growth and that of your team.
- Support Services:Take advantage of our Employee Assistance Programme and a pension scheme to support your financial planning.
- Team Environment: Work alongside a friendly IT team available to assist you.
- Incentives:Qualify for a quarterly team bonus.

View Details Apply Now
NEW
Complex Care Support Worker / Complex Carer

Northchurch

Fixed Contract £16.00 - £18.00 Hour

24-Hour Complex Care Package Berkhamsted Days & Nights Ongoing Work Weekly Pay

At Clover Care Group, we believe great care starts with seeing the person, not just their care needs.

We are looking for experienced, reliable and compassionate Complex Care Support Workers / Complex Carers to join an established 24-hour care package supporting an individual in their own home.

The Role

This is an ongoing opportunity offering regular day and night shifts, working as part of a dedicated nurse-led care team.

You will always work alongside a nurse while on shift, providing reassurance and support while delivering safe, person-centred care.

Alongside clinical care, you'll support personal care, comfort, repositioning and everyday activities, helping to maintain dignity, choice and quality of life.

You'll need to be confident following detailed care plans and clinical protocols, recognising changes in condition and escalating concerns appropriately.

Key Clinical Experience

The package includes a range of complex clinical needs, including:

  • 24-hour invasive ventilation
  • Tracheostomy care, including suction and airway management
  • Emergency procedures in line with the individual's care plan and training
  • TPN (Total Parenteral Nutrition) support and monitoring
  • RIG medication administration
  • Diabetes care and monitoring
  • Suprapubic catheter care
  • Colostomy / stoma care
  • Medication administration and accurate documentation
  • Monitoring observations and recognising signs of deterioration
  • Infection prevention and control

About You & Our Values

We're looking for people who combine strong clinical skills with genuine compassion.

You should be:

  • Experienced in complex care
  • Confident with invasive ventilation and tracheostomy care
  • Calm and reassuring in a high-acuity environment
  • Observant and able to recognise changes in an individual's condition
  • Reliable and consistent
  • Comfortable working alongside nurses and other healthcare professionals
  • Confident following detailed care plans and clinical procedures
  • Respectful of dignity, privacy and personal choice
  • Committed to delivering high-quality, person-centred care

Experience with TPN, RIG medication, diabetes, suprapubic catheter and colostomy care would be highly desirable.

Most importantly, we're looking for carers who understand that clinical expertise is only part of providing excellent care. We want people who take the time to build trust, listen and see the individual behind the care needs.

Training & Competency

All carers will complete the required package-specific training and competency assessments before undertaking clinical tasks independently.

You'll receive support from the clinical team to ensure you are confident and competent to provide care safely within the package.

What Clover Care Offers

  • Day and night shifts available
  • Ongoing, regular work
  • Long-term care package
  • Weekly pay
  • Nurse-led care environment
  • Package-specific clinical training
  • Competency-based support and assessment
  • Consistent work opportunities
  • Supportive clinical team
  • The opportunity to make a genuine difference to someone's quality of life

Ready to Make a Difference?

If you're an experienced Complex Carer looking for consistent, ongoing work within a high-level care package, we'd love to hear from you.

Apply today with your CV, availability and details of your complex-care experience.

View Details Apply Now
NEW
Complex Care Support Worker

Newcastle upon Tyne

Locum £12.71 - £20.00 Hour

Complex Care Support Worker

Newcastle

£12.71 - £20 per hour

Contract Type: Zero Hour

We are currently looking to recruit experienced Complex Care Support Workers to work across a range of specialist services in the North East, supporting individuals affected by drug and alcohol dependency, dual diagnosis, mental health needs, and complex behaviours. Opportunities include residential rehabilitation services, supported living, community-based recovery programmes, specialist units, and private healthcare settings as part of our established health and social care agency.

The Role

As a Complex Care Support Worker at Pin Point Health, your main duties will include:

  • Supporting individuals with drug and alcohol recovery programmes in line with personalised care and support plans.
  • Providing practical and emotional support to promote independence, wellbeing, and long-term recovery.
  • Administering and recording medication in accordance with organisational policies and procedures.
  • Monitoring and reporting changes in physical health, mental wellbeing, and potential relapse indicators.
  • Supporting service users to attend appointments, recovery groups, and community activities.
  • Assisting with daily living skills, personal care (where required), and domestic duties.
  • Developing positive working relationships with multidisciplinary teams, including healthcare professionals, substance misuse specialists, and social care services.
  • Maintaining accurate, timely, and confidential records, including risk assessments, incident reports, and support documentation.
  • Promoting safeguarding, health and safety, and positive risk management at all times.
  • Building professional, respectful relationships with service users, their families, and external agencies while maintaining appropriate boundaries.

The Person

The following experience and characteristics are considered essential for the role:

  • A minimum of 6 12 months' experience within health and social care, preferably supporting individuals with drug and alcohol dependency, mental health needs, dual diagnosis, challenging behaviour, or complex care needs.
  • A sound understanding of recovery-focused practice, safeguarding, confidentiality, and person-centred support.
  • The ability to remain calm, patient, and professional in challenging or high-pressure situations.
  • Excellent communication and interpersonal skills, with the ability to build trust and positive relationships.
  • Reliable, compassionate, and adaptable, with a flexible approach to working across a variety of services.
  • Eligible to work in the UK.
  • A full UK driving licence is preferred.
  • Willingness to work across multiple environments on a weekly basis to meet the needs of our clients.

This version places a stronger emphasis on substance misuse recovery, dual diagnosis, risk management, relapse awareness, and trauma-informed, person-centred support, which are key competencies employers look for in complex care drug and alcohol services.

View Details Apply Now
NEW
Complex Care Nurse

Redhill

Permanent £22.00 - £22.00 Hour

Complex Care Nurse Clinical Nurse Lead Care Manager
Complex Care Dementia Care Nursing Care Mental Health Care Palliative Care

Job Description:
A permanent Complex Care Nurse post has become available with a reputable home care company in Reigate that specialise in providing specialist care across Surrey.

  • £22 per hour
  • Mainly office-base role
  • 21 hours per week, flexible shift pattern
  • Contracted hours to grow with business
  • Job reference: JO19657


The successful candidate will be required to ensure that the highest quality of care is provided to all clients receiving care at home. This will include complex care, mental health, learning disability and palliative care needs for people in Redhill and surrounding areas. Good communication skills, previous management experience and a passion for providing outstanding care are therefore essential.

Job requirements of the Complex Care Nurse:
• Promote clinical and administrative arrangement for the branch

• Train carers to ensure highest levels of care are provided to clients in their homes
• Maintain and monitor the health and welfare of clients
• Liaising with other healthcare professionals (clients, GPs and other multi-disciplinary team members, commissioners and stakeholders)
• Ensure CQC National Minimum Standards regulations are met to ensure the needs, welfare and social inclusion of the clients are secured
• Organising and attending regular staff meetings
• Ensure the overall smooth, efficient and effective running of the care at all times



Skills / Qualifications Required:
• 3+ years previous experience within complex care

• Have NMC PIN with 5 years post-qualification experience
• Excellent communication skills

• Previous experience with mentoring and training carers



Clinical Lead Nurse / Care Manager / Nurse Manager / Team Leader

View Details Apply Now
NEW
Complex Care Workers

Reading

Permanent £19.00 - £28.00 Hour

We are seeking a compassionate and dedicated Complex Care Day Workers and Complex waking night carers to provide specialised support to both adults and children with complex health needs. This role involves delivering personalised care within the comfort of clients own homes. The position offers an opportunity to work in a rewarding environment where your skills make a meaningful difference in people's lives.

We are currently recruiting for dedicated and professional carers to support in Reading and surrounding area's with the following:

- Tracheostomy

- Suction and Neb- BiPap

- Ventilation

- PEG feeding and management

- Seizure management

- Cough assist

- Bowel management

- Bladder washout

- Autonomic dysreflexia (AD)

- Buccal Midazolam

Requirements:

  • Must speak clear and fluent English
  • Willing to complete full safeguarding checks and paperwork
  • Reliable, compassionate and committed to long-term care
  • Self-employed or willing to register
  • In date training certificates

This role offers an enriching career path for those passionate about providing high-quality complex care. We value dedicated professionals committed to making a positive impact on the lives of vulnerable individuals through compassionate caregiving.

You'll be joining a supportive and friendly team that values your time, effort and dedication.

Apply Now to start making a real difference with a company that stands behind its carers.

View Details Apply Now
NEW
Complex Care Support Worker

Sunderland

Locum £12.71 - £20.00 Hour

Complex Care Support Worker

Sunderland

£12.71 - £20 per hour

Contract Type: Zero Hour

We are currently looking to recruit experienced Complex Care Support Workers to work across a range of specialist services in the North East, supporting individuals affected by drug and alcohol dependency, dual diagnosis, mental health needs, and complex behaviours. Opportunities include residential rehabilitation services, supported living, community-based recovery programmes, specialist units, and private healthcare settings as part of our established health and social care agency.

The Role

As a Complex Care Support Worker at Pin Point Health, your main duties will include:

  • Supporting individuals with drug and alcohol recovery programmes in line with personalised care and support plans.
  • Providing practical and emotional support to promote independence, wellbeing, and long-term recovery.
  • Administering and recording medication in accordance with organisational policies and procedures.
  • Monitoring and reporting changes in physical health, mental wellbeing, and potential relapse indicators.
  • Supporting service users to attend appointments, recovery groups, and community activities.
  • Assisting with daily living skills, personal care (where required), and domestic duties.
  • Developing positive working relationships with multidisciplinary teams, including healthcare professionals, substance misuse specialists, and social care services.
  • Maintaining accurate, timely, and confidential records, including risk assessments, incident reports, and support documentation.
  • Promoting safeguarding, health and safety, and positive risk management at all times.
  • Building professional, respectful relationships with service users, their families, and external agencies while maintaining appropriate boundaries.

The Person

The following experience and characteristics are considered essential for the role:

  • A minimum of 6 12 months' experience within health and social care, preferably supporting individuals with drug and alcohol dependency, mental health needs, dual diagnosis, challenging behaviour, or complex care needs.
  • A sound understanding of recovery-focused practice, safeguarding, confidentiality, and person-centred support.
  • The ability to remain calm, patient, and professional in challenging or high-pressure situations.
  • Excellent communication and interpersonal skills, with the ability to build trust and positive relationships.
  • Reliable, compassionate, and adaptable, with a flexible approach to working across a variety of services.
  • Eligible to work in the UK.
  • A full UK driving licence is preferred.
  • Willingness to work across multiple environments on a weekly basis to meet the needs of our clients.

This version places a stronger emphasis on substance misuse recovery, dual diagnosis, risk management, relapse awareness, and trauma-informed, person-centred support, which are key competencies employers look for in complex care drug and alcohol services.

View Details Apply Now
NEW
Complex care Support worker

Crewe

Permanent £14.00 - £20.00 Hour

We are looking for experienced and compassionate Complex Care Support Workers to join a dedicated 2:1 care team supporting an individual with significant complex care needs.

The individual has severe cerebral palsy, developmental delay, chronic lung disease, tracheostomy, epilepsy and a gastrostomy. They are non-verbal, nil by mouth and require full moving and handling support, including wheelchair and P-Pod chair use.

Key Responsibilities:

  • Tracheostomy, airway and chest management
  • Gastrostomy and medication support
  • Epilepsy management
  • Full moving and handling (2:1)
  • Personal care and daily support
  • Recognising and responding to non-verbal communication
  • Following care plans and maintaining accurate records

Previous complex care experience is desirable, particularly experience with tracheostomy, PEG/gastrostomy, epilepsy and moving & handling. Full training will be provided where required.

If you are caring, reliable and passionate about providing high-quality care, we would love to hear from you.

You can also reach me on WhatsApp at (phone number removed).

View Details Apply Now
NEW
Complex Care Worker - Norwich

Blofield

Permanent £16.00 - £18.00 Hour

Experienced Complex Care Worker Norwich 16ph Days 18ph Nights & Weekends

Experienced Complex Care Worker Required

Clover Care Group is looking for an experienced Complex Care Worker to join a dedicated care package supporting a young adult in Norwich.

This is a rewarding opportunity for a calm, patient and experienced care professional who understands that effective complex care is about seeing the person, not just their care needs.

The individual we support has autism, a severe learning disability and ADHD and is non-verbal, using signs, gestures and behaviour to communicate. They require a consistent, structured and person-centred approach from staff who can recognise subtle changes in behaviour and understand what these may be communicating.

About the role

The successful Complex Care Worker will provide support with:

  • Personal care and daily living activities
  • Supporting communication through signs, gestures and established communication methods
  • Following structured daily routines
  • Supporting sensory regulation and reducing sensory overload
  • Positive behaviour support
  • Eating and drinking
  • Medication administration in line with the MAR chart
  • Monitoring bowel health and supporting with IBS and constipation
  • Community and social activities
  • Maintaining a calm, safe and predictable environment
  • Accurate care records, observations and handovers
  • Working closely with family and the wider Clover Care team

What we're looking for

Previous professional complex-care experience is essential.

We're looking for care professionals who are:

  • Calm, patient and compassionate
  • Confident supporting individuals with autism and learning disabilities
  • Comfortable supporting someone who is non-verbal
  • Able to understand and respond to behaviour as a form of communication
  • Consistent in their approach and able to follow detailed care plans
  • Confident providing personal care
  • Experienced with medication administration
  • Able to recognise changes in presentation, behaviour or physical wellbeing
  • Comfortable working within a structured routine
  • Reliable and committed to providing consistent care

You do not need to have experience with every aspect of this package. Training, induction and package-specific competency assessment will be provided, but applicants must already have a solid background in professional complex care.

Why join Clover Care?

  • 16ph days
  • 18ph nights and weekends
  • Ongoing complex-care opportunities in Norwich
  • Training and competency development
  • Support from an experienced clinical team
  • Opportunity to build a regular bank of hours
  • Person-centred care where your experience genuinely makes a difference

Important

Clover Care Group does not currently offer visa sponsorship. Applicants must therefore already have the right to work in the UK.

All appointments are subject to Clover Care's recruitment, safeguarding and compliance checks, including appropriate DBS, employment-history and reference checks.

If you're an experienced Complex Care Worker looking for rewarding work in Norwich and believe you have the patience, skills and approach required for this package, we'd love to hear from you.

Apply today and join Clover Care Group.

View Details Apply Now

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