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EXPIRED JOB

Housing & Resident Engagement Officer

Hertfordshire, United Kingdom

Housing and Resident Engagement Officer
Watford, Hertfordshire
Full-time
Up to £33,000 + Benefits

Are you passionate about delivering excellent resident services and creating positive communities?

Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team

This is a varied and rewarding role where you'l click apply for full job details

Expired on
29/10/2026
This position is no longer accepting applications.

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Housing Options Officer

Maidenhead

Fixed Contract £26.25 - £26.25 Hour

4Recruitment Services are seeking an experienced Housing Options Officer to join a busy and expanding homelessness service based in Maidenhead.

This is an excellent opportunity for an experienced housing professional who can confidently manage homelessness cases from initial triage and assessment through to final homelessness decisions,

The successful candidate will have strong working knowledge of the Housing Reduction Act (HRA) and relevant homelessness legislation and case law, with the ability to independently investigate cases, undertake assessments and make robust statutory decisions.

The role allows hybrid working, with an expected minimum office attendance of 1 day per week. Business needs may require increased office attendance from time to time, and flexibility around working arrangements will therefore be required.

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Manage your own caseload of homelessness applications from initial triage through to final decision.
  • Undertake comprehensive homelessness assessments, investigations and fact-finding interviews.
  • Apply relevant homelessness legislation, case law and statutory guidance when assessing applications.
  • Demonstrate a strong understanding of the five homelessness tests and their application to individual cases.
  • Progress cases through the prevention, relief and main duty stages.
  • Prepare clear, accurate and legally sound homelessness decision letters.
  • Make appropriate recommendations regarding temporary accommodation.
  • Identify and respond appropriately to complex and high-risk cases.
  • Liaise effectively with a range of external agencies and professionals, including GPs, mental health teams, probation services and other support agencies.
  • Gather and assess relevant information and evidence to support statutory decisions.
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  • Participate in the telephone duty rota, responding to incoming homelessness enquiries and providing appropriate advice and assistance.
  • Maintain accurate and comprehensive case records in accordance with legislation, policies and procedures.
  • Manage a demanding caseload effectively while maintaining high standards of customer service and decision-making.

ESSENTIAL REQUIREMENTS INCLUDE:

  • Proven experience working as a Housing Options Officer or in a comparable homelessness/housing advice role.
  • Strong knowledge and practical understanding of the Housing Reduction Act (HRA).
  • A comprehensive understanding of homelessness legislation, relevant case law and statutory guidance.
  • Strong knowledge of the five homelessness tests and how they apply to individual cases.
  • Experience managing homelessness applications through the prevention, relief and main duty stages.
  • Experience conducting homelessness assessments, investigations and interviews.
  • Experience drafting clear and legally robust homelessness decision letters.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

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Housing Options Officer - Solihull

Coleshill

Locum £28.00 - £28.00 Hour

Housing Options Officer

Pay: 28.00 per hour
Job Type: Temporary, minimum 3 months
Working Arrangement: Hybrid - 3 days working from home
Driving Licence: Essential



Job Overview

We are seeking an experienced and proactive Housing Options Officer to join an award-winning Housing Association on a temporary basis for an initial period of at least 3 months.

The successful candidate will provide housing advice and assistance to individuals and families who are homeless, threatened with homelessness, or experiencing housing difficulties. You will work to prevent homelessness, assess housing needs, and identify suitable housing solutions in accordance with relevant legislation and local authority policies.

This is an excellent opportunity for a motivated housing professional with strong communication, assessment, and problem-solving skills.



Key Responsibilities

  • Provide housing advice, information, and assistance to customers experiencing housing difficulties
  • Assess homelessness applications and housing needs in line with relevant legislation and procedures
  • Work proactively to prevent and relieve homelessness
  • Develop personalised housing plans and agree appropriate actions with customers
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  • Liaise with landlords, housing providers, support agencies, and other relevant professionals
  • Manage a varied caseload and maintain accurate, up-to-date case records
  • Identify safeguarding concerns and make appropriate referrals where necessary
  • Ensure all cases are managed in line with statutory duties, policies, and service standards


Essential Requirements

  • Previous experience working in a Housing Options, Homelessness, or Housing Advice role
  • Knowledge of homelessness legislation and housing-related procedures
  • Experience assessing housing needs and supporting customers facing homelessness
  • Excellent communication, negotiation, and customer service skills
  • Ability to manage a busy caseload and prioritise competing demands
  • Strong organisational skills and attention to detail
  • Ability to work independently and as part of a team
  • A full, valid driving licence


Working Arrangements and Benefits

  • 28.00 per hour
  • Temporary assignment for a minimum of 3 months
  • Hybrid working, with 3 days working from home
  • Opportunity to contribute to homelessness prevention and positive housing outcomes


How to Apply

If you have relevant Housing Options experience and are available for a temporary assignment, we would welcome your application.

If you have any questions or would like to contact me directly, please send over your CV to (url removed)

INDPS

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NEW
Housing Enforcement Officer

Daventry

Fixed Contract £60.00 - £60.00 Hour

4Recruitment Services are seeking a Housing Enforcement Officer.

The role sits within Private Sector Housing Services, part of the Housing and Communities Directorate in West Northamptonshire Council. The role is hybrid 2-3 days in the office.

DUTIES & RESPONSIBILITIES INCLUDE:

  • Undertake a range of activities including property inspections, HHSRS assessments, the drafting of schedules of work and the preparation and serving of notices, interviewing people under caution, executing warrants of entry and carrying out works in default and prepare cases for prosecution or the imposition of civil penalties to ensure the maintenance and improvement of standards across the Private Rented sector.
  • Work collaboratively with the owners and managers of licensable HMOs to ensure that their properties are licensed, well managed, maintained in a good condition, meet the amenity standards and comply with the HMO Management Regulations
  • Respond promptly, within agreed timescales, to complaints about serious disrepair and housing- related nuisance in the private sector and, through investigation, evaluate risks and hazards and determine the nature, cause, urgency and remedy of the problems.
  • Work collaboratively and proactively with colleagues across the Team, and the wider Council ensuring delivery of coordinated services to tackle harassment and unlawful eviction, preventing homelessness, and ensuring that Council managed accommodation is compliant with Housing law.
  • Work proactively with Planning, Revenues & Benefits, Housing Options & Advice, the Anti Social Behaviour Team, Trading Standards, the Police, Immigration, the Northamptonshire Fire & Rescue Service and other services to identify and target those HMOs that should be licenced but are not, and those non-licensable HMOs that need an urgent inspection because it is suspected that they are severely overcrowded, in a very poor state of repair and/or pose a very high risk to the occupants and their visitors.
  • Contribute to the development, implementation and co-ordination of new working practices and initiatives that tackle overcrowding, reduce the number of licensable HMOs operating without a licence and improve private sector housing conditions.

ESSENTIAL REQUIREMENTS:

  • Current HHSRS competency
  • Recent and substantial experience carrying out housing inspections and enforcement activity
  • Strong working knowledge of housing legislation with proven experience applying enforcement powers
  • Proven experience issuing Civil Financial Penalties under the Housing Act 2004 (candidates must be able to demonstrate hands-on experience taking action and issuing penalties, not just an understanding of the legislation)
  • Ability to hit the ground running with minimal training or supervision
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Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

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NEW
Senior Housing Standards Officer

Boston

Permanent £46579.00 - £46579.00 Annual

Senior Housing Standards Officer

Contract Type: Permanent; Full Time; 37 hours

Location: Boston

Salary Range: £38,510 - £46,579 per annum

Closing Date: 09/11/2026

Ready to Make a Real Difference Join Our Housing Standards Team!

Boston Borough Council is looking for a passionate and proactive Senior Housing Standards Officer to lead the Boston Housing Standards Team and help shape the quality of the serv click apply for full job details

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Housing Solutions Officer

Huddersfield

Fixed Contract £19.84 - £19.84 Hour

4Recruitment Services are seeking a dedicated and compassionate Housing Solutions Officer Advice & Assessment to join a frontline housing service in Huddersfield.

This is an excellent opportunity for someone with housing knowledge and strong customer service skills who wants to support individuals and families facing housing difficulties.

As a Housing Solutions Officer, you will play a key role in preventing homelessness wherever possible, providing advice and guidance to customers and assessing their housing needs. You will work closely with colleagues and partner agencies to identify appropriate solutions and ensure customers receive the support they need.

DUTIES AND RESPONSIBILITIES INCLUDE:

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  • Deliver frontline services and participate in a team duty rota, providing advice and assistance to customers who are homeless or at risk of homelessness.
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ESSENTIAL REQUIREMENTS INCLUDE:

  • Knowledge of relevant housing and homelessness legislation.
  • An understanding of housing-related benefits.
  • Experience delivering a frontline service in a busy, demanding environment.
  • Strong negotiation, mediation and problem-solving skills.
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  • Confidence using IT systems to maintain accurate records and manage case information.
  • The ability to travel to different locations is desirable. A full, valid driving licence and access to a car for work are also desirable.
  • Basic DBS check

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

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Bideford

Locum £44.00 - £44.00 Hour

Housing Standards Officer (Hybrid) needed in Bideford, £44ph PAYE - Reference:

This role is working on a hybrid basis (ideally 3 days a week in the office) up to 37 hours per week, total, need access to their vehicle.
Need to attend site visits on a regularly basis

Mentor Housing Standards Officers to help deliver high-quality investigative and enforcement work click apply for full job details

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Sustainable Housing Support Officer

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Contract Duration (Fixed Term): Until 31/03/2028

Hours Per Week: 37

Salary Range: £27,709 - £31,015 per annum

Location: Horncastle

Closing Date: 02/11/2026

East Lindsey District Council are recruiting for a Sustainable Housing Support Officer click apply for full job details

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Housing Systems Support Officer

Luton

Permanent £50000.00 - £50000.00 Annual

We are recruiting on behalf of a large social housing provider for a Housing Systems Support Officer to join its Systems & IT function.

This is an excellent opportunity for an experienced Omniledger Pyramid user to play a key role in supporting housing management systems, users and data across a large organisation click apply for full job details

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Spalding

Permanent £37563.00 - £37563.00 Annual

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Closing Date: 30/10/2026

Ready to Make a Real Difference Join Our Housing Standards Team!

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Permanent £38140.00 - £38140.00 Annual

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Ready to Make a Real Difference Join Our Housing Standards Team!

Boston Borough Council is looking for a passionate and proactive Housing Standards Officer to help shape the quality of housing across the Borough click apply for full job details

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