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Service Manager - Wigan Mental Health Crisis Space
Wigan, Greater Manchester
About Us
At Family Action, we transform lives by providing practical, emotional, and financial support to those experiencing poverty, disadvantage, and social isolation.
Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 150 community-based services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive.
Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely, compassionate support from trained recovery workers the service operates from 3pm to 10pm, 7 days a week.
We are now looking for a Service Manager to join us on a full-time, permanent basis, working 37 hours per week, including out-of-hours and weekend management cover, as well as support on a rota basis. You will work a minimum of two shifts per month during the week, from 2pm to 10pm (on site) and two shifts per month during the weekend, from 2pm to 10pm (on site).
The Benefits
- Salary of £40,300 per annum
- Annual paid leave entitlement of 30 working days, plus bank holidays
- Up to 6% matched pension contributions
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jab vouchers
- Cycle to work scheme
- Investment in your professional development with ongoing quality training and career development opportunities
This is a meaningful opportunity for an experienced service manager with strong team leadership skills and a sound understanding of safeguarding to join our purpose-driven organisation.
You ll have the chance to lead a vital community service that gives people somewhere safe to turn and offers timely, compassionate help at a point when it can make a profound difference.
So, if you re ready to help shape stronger mental health provision across Wigan, read on and apply today.
The Role
As the Service Manager, you will lead the Wigan Crisis Space to deliver safe, effective and person-centred support for adults experiencing mental and emotional distress.
Working closely with people who use the service, community organisations and mental health and crisis pathway partners, you will strengthen integrated support and ensure the service responds to local needs.
You will manage and develop the staff and volunteer team, overseeing recruitment, supervision, performance, wellbeing and reflective practice while ensuring high standards of safeguarding and service delivery.
Additionally, you will:
- Embed co-production throughout service development and delivery
- Maintain accurate records and provide performance and funder reports
- Develop and manage volunteering within the service
- Support budget and resource management
- Contribute to funding and service development opportunities
About You
To be considered as a Service Manager, you will need:
- Experience of working with adults experiencing mental health challenges
- Experience of managing and leading teams within health, social care, voluntary sector or community-based services
- Knowledge of safeguarding legislation, best practice, and relevant policy relating to adults with mental health needs
- A Level 5 Diploma in Leadership and Management, Health and Social Care (or equivalent professional qualification) and/or significant management experience within mental health, health or social care services
- A relevant professional qualification in health, social care, counselling, psychology, community development, or a related field
Please note, appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service Adult Workforce Enhanced DBS.
The closing date for this role is 9th October 2026 at 23:59.
Interviews are scheduled to take place on 22nd October 2026 in person.
Other organisations may call this role Mental Health Service Manager, Crisis Service Manager, Community Service Manager, Support Service Manager, Wellbeing Service Manager, Mental Health Services Manager, or Community Services Manager.
Our commitment to Equality, Diversity & Inclusion
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children, and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
So, if you re looking for a rewarding role as a Service Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
I am seeking an experienced, compassionate and practice-focused Service Manager to lead three integrated community mental health teams:
Salary: £52,000-£58,000 per annum
Contract: Permanent, full-time (37 hours per week)
Mental Health Programme Manager - West Sussex
Location: West Sussex
Salary: £39,862
Are you passionate about improving mental health outcomes for vulnerable young people?
We are recruiting a Mental Health Programme Manager to join an alternative provision in West Sussex, leading mental health and wellbeing support across primary and secondary settings click apply for full job details
Description Location: Brighton based with travel across the Brighton and Hove area
Salary: £34,800 per year
Hours: 37 per week, including one day working from 12 noon to 8pm
About us
Southdown is one of the leading providers of mental health services in Sussex click apply for full job details
Are you looking for a Service Manager position where you can obtain fantastic career progression while making a difference to the lives of others?
We have an exciting opportunity with a leading care specialist who are looking for a Service Manager to oversee a brand-new service in King s Lynn, Norfolk. The service specialises in supporting people with learning disabilities, physical disabilities and autism, so experience within this client group would be highly desirable. In return, there is an opportunity to work for an ever-growing organisation who offer excellent career progression and benefits including enrolling you for a NVQ Level 5 after 6 months.
The successful Service Manager will be responsible for:
Key Skills:
Requirements:
What they offer you:
Service Manager
Permanent
40,000
Dorset
Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Dorset.
Responsibilities of the Service Manager:
Support offenders transitioning from custody into the community, promoting successful rehabilitation and resettlement.
Essential Experience of the Service Manager:
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Are you ready to lead a dynamic team and make a real difference in people's lives? Kisharon Langdon UK has an exciting Service Manager opportunity!
Location: North West London, NW9 6TD, covering Edgware (HA8) and Borehamwood (WD6)
Salary: 31,936 - 35,027 per annum (dependent on qualification)
Job Type: Permanent
Hours: 36 hours per week
Closing Date: 25th October 2026
About Us:
Kisharon Langdon is a charity providing comprehensive support services for people with a learning disability and autistic people and their families. We offer services spanning nursery and school through to further education, employment opportunities and supported living. While we serve the Jewish community, we celebrate diversity and welcome applicants from all backgrounds.
Service Manager - The Role:
As Service Manager, you will ensure the organisation delivers person-centred services to all members while building strong relationships with them, their families and the local community. You will supervise and manage a team of support workers, write care and support plans, manage rotas, and handle team management including annual leave, appraisals and performance management. You will partner with the Registered Manager to deliver strategic objectives across the operations division.
Service Manager - Key Responsibilities:
- Work alongside the Registered Manager to organise and write care and support plans, risk assessments and person-centred services while adhering to organisational policies and quality systems
- Manage day-to-day operational requirements, quality measurements and monitoring of the service
- Deputise for the Registered Manager and carry out all associated duties during their absence
- Ensure the service has appropriate resources and staffing levels to support members
- Keep all members informed of social, recreational and community opportunities and facilitate access
Service Manager - You:
- Qualified to NVQ Level 3 or above in Health and Social Care with experience in rota planning across 24-hour, 7-day operations
- Previous experience in financial management, budget control, line management and working with adults with a learning disability and autistic people
- Ability to address employee issues fairly and consistently, with knowledge of CQC fundamental standards, safeguarding procedures and regulatory inspection processes
- Flexible worker able to participate in on-call rotas with a full clean driving licence and access to your own vehicle
- Right to work in the UK
Benefits:
- 21 days paid holiday per year, increasing with length of service, plus bank holidays and major Jewish festivals
- Company pension scheme
- Occupational sick pay after qualifying period, increasing with length of service
- Employee assistance and wellbeing programme with free access to independent advice and counselling
- Development and career progression opportunities
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
We cannot offer Visa Sponsorship at this time; all applicants will need to demonstrate the right to work in the UK.
Closing Date: 25th October 2026
To submit your CV for this exciting Service Manager opportunity, click Apply today!
Service Manager
Location: Exmouth, Devon
Salary: £30,000 per annum, pro rata
Contract: Temporary, 2 3 months
Hours: Full-time, 37.5 hours per week
Start: ASAP
About the role
We are looking for an experienced Service Manager to provide temporary management cover at our 16+ supported accommodation service in Exmouth, Devon.
This is a great opportunity for an experienced social care professional who can confidently lead a team, oversee the day-to-day running of a service and ensure young people receive safe, high-quality and personalised support.
What you'll be doing
We're looking for a Innovative, organised and resilient Service Manager to join our Mental Health Social Care Services in Tower Hamlets.
43,000.60 per hour annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court provides specialist step-down support and accommodation for men with significant mental health needs and offending histories.
The working pattern for this role includes; Mon-Fri, 9-5pm with flexible working when required
What you'll do:
The Service Manager is responsible for the effective management of all aspects of service delivery, including line management of relevant frontline staff and effective management of stakeholder relationships.
1. Service Leadership, Customer Knowledge and Relational Practice
Maintain an up-to-date working knowledge of every customer's baseline presentation, communication style, routines, relationships, strengths, vulnerabilities, triggers, early warning signs, protective factors, risk factors, medication arrangements, legal or forensic restrictions and agreed support and risk-management plans.
Remain visible and accessible within the service and have sufficient direct contact with customers to identify subtle changes that may not be apparent through scheduled keywork, handovers or electronic records.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Personal Attributes
Ability to lead and motivate staff to deliver excellent services and maintain clear standards in a complex, dynamic environment.
Calm, resilient and able to remain thoughtful and professionally boundaried when faced with hostility, threats, conflict, uncertainty or professional disagreement.
Practical, logical and well organised, with the ability to manage multiple competing clinical, operational, housing, staffing and contractual priorities.
Confident, respectful, articulate and sensitive in communication, with the ability to build trust while maintaining
What you'll bring:
Essential:
Educated to degree level or equivalent experience.
Experience of managing contracts and resources and delivering to budget and performance targets.
Experience of delivering to housing-management performance targets and managing tenancy sustainment within supported accommodation or a comparable setting.
Desirable:
CMI/NVQ Level 4 or higher, or equivalent management qualification.
Other relevant professional membership or specialist qualification.
Formal training in structured professional judgement tools such as HCR-20 or START.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Registered Service Manager - Longford
Location: Horley, Surrey (RH6 7DS)
Salary: 40,000 per annum
Hours: 37.5 hours per week, worked flexibly across a 7-day week
Service: Residential service supporting 6 adults
Are you an experienced care leader looking for a role where you can genuinely make a difference?
We are looking for a passionate and values-driven Registered Service Manager to lead our established residential service in Horley, supporting six adults with learning disabilities and autism.
This is an exciting opportunity to take the lead at a small, established service where you can really get to know the people you support, build a strong team and create a positive environment where everyone can thrive.
The service supports an ageing population, so experience within learning disabilities, autism or elderly care will be considered. Strong leadership and management experience is essential.
You'll be an experienced care professional with the confidence to lead a team, make decisions and drive high standards. Most importantly, you'll be someone who genuinely cares about people and believes that great support should be built around the individual.
You will bring:
We're proud to be an organisation where our values aren't just words on a page - they genuinely influence how we work every day.
We have a strong culture of advocacy, choice and person-centred support, ensuring the people we support have a voice and are empowered to live the lives they want.
We also place a huge emphasis on staff development and progression. We want our people to feel supported, valued and given the opportunity to grow in their careers.
As Registered Service Manager, you'll have the opportunity to shape the culture of the service, develop your team and make a lasting impact. You'll be supported by a wider organisation that understands the importance of good leadership and gives managers the opportunity to lead with purpose.
This is a role for someone who wants to be part of a forward-thinking, supportive and genuinely people-focused organisation - somewhere you can build strong relationships, develop your career and feel proud of the work you do.
If you're an experienced care leader ready for your next challenge and want to lead a service where your leadership really matters, we would love to hear from you
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mental Health Occupational Health Advisor
Our leading client in Derby is looking for an experienced Mental Health Occupational Health Advisor, to work on a full-time, 2 year fixed term contract, within their friendly and supportive team.
The Role:
Essential:
The successful individual will work as part of a team to deliver an exceptional service to our client and help bring success to the Company.
Please don't hesitate in contacting us at Gel Resourcing, and we would be more than happy to give you further details.
Please do get in touch, whether you are an OH Technician, OH Nurse, OHA, OH Manager, OH Physio or an OH Physician, as Gel Resourcing focuses on the recruitment of professionals, UK wide, with in the Occupational Health & Wellbeing markets.
Being a specialist OH agency has enabled us to become experts in these areas and to offer a quality service to our clients and candidates. Our reputation underlines this, and we have earnt the trust and respect of those in the OH industry.
Feel free to pass this advert onto any colleagues who may be interested and suitable, we offer a referral bonus for any newly introduced candidates that successfully secure work via ourselves.
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