Role: Product Support Application Specialist
Location: South Wales, Field Based (Own vehicle and driving license required)
Hours: Full-time
Contract: 12 months, Inside IR35
Pay: 200 - 230 per day PAYE basic or .06 per day Umbrella
An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation.
This is a customer-facing, field-based position, supporting laboratories across South Wales with diagnostic systems, training, troubleshooting and technical support. Full training and induction will be provided.
Benefits:
- 25 days holiday + bank holidays
- 12-month contract
- Full training and induction provided
- Mileage paid weekly
- Varied field-based role working directly with laboratory customers
The Requirements:
- Must be based in South Wales
- Biomedical Scientist or laboratory experience required
- Own vehicle and UK driving licence required
- Experience within diagnostics or pathology laboratories advantageous
- Strong customer service and communication skills
- Comfortable in a customer-facing role
- Must be happy to travel throughout the region and across mainland UK
- Flexibility for overnight stays when required
The Role:
- Visit and support laboratory customers across South Wales
- Provide hands-on product and application support
- Train laboratory staff on diagnostic systems
- Troubleshoot technical and application issues
- Support system implementation and optimisation
- Build strong relationships with customers
- Work alongside technical and engineering specialists
- Travel throughout mainland UK when required, including overnight stays
If you're keen to join an exceptional team where you can combine your laboratory experience with a varied, customer-facing field role, then please apply to this Product Support Application Specialist role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm.
