Job Description

The starting salary for this role is 28,546 per annum, based on a 36-hour working week.

Please be aware that unfortunately this role is not eligible for visa sponsorship at this time.

We are recruiting 2 Support Workers for our Langdown House Supported Living homes in West Molesey, and the great news is that you don't need any formal qualifications to apply for our Support Worker positions, you simply need to have the right qualities!

This role involves providing direct and intimate personal care (such as washing, dressing, and toileting) to female service users. Due to the privacy and decency needs of the individuals we support, we require a female member of staff for this position.

We are looking for people who are motivated and committed to improving the lives of others and who have a desire to empower and promote independence. This role will enable you to have a significant positive impact on the lives of our residents and is extremely rewarding.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

In addition to the above, we also offer our Support Workers the following:

• Weekend and Bank Holiday Enhancements - 50% extra pay per hour worked - totalling to 21.40 per hour.
• Sleep-in Enhancement - 45 per sleep-in
• The opportunity to gain professional social care qualifications, including The Care Certificate
• Free on-site parking for staff
• All training hours are paid
• DBS check paid for by Surrey County Council
• A thorough induction and shadowing with experienced team members to ensure you have all the skills you need to succeed

About the Role

We support people with daily living tasks and personal care, and help enable access to leisure pursuits, education, skills development, and social networks within the local community, using a person-centred approach.

The average week is 36 hours spread over 5 days and made up of a variety of shifts to support our 24-hour service at Langdown Houses, West Molesey, Surrey. The working pattern is rolling and will include shifts including early mornings, evenings and sleeping-in shifts.

An interest and desire to support people with learning disabilities is essential, but Surrey County Council's mandatory training and additional specific training will be provided.

As a Support Worker, your responsibilities will include:

• Working with and supporting Adults with learning difficulties to create positive outcomes and promote independence.
• Direct practical interactions with service users; including cooking, personal care and engaging with the wider community.
• Organising the shift, communicating with colleagues to plan and coordinate activities including report writing and attending/contributing to reviews as required.
• Engagement in planning, implementation, and delivery of care plans.
• Working in partnership with other agencies.
• Ensuring all your training requirements are met and recorded accurately.
• Driving people to appointments or in the community

Shortlisting Criteria

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• An understanding of the sensitivity to the needs of people with learning disabilities.
• A willingness to encourage and support people with learning disabilities to access activities and facilities in the community.
• Respect for the cultures and beliefs of the people we support.
• The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach.
• A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. This is a genuine Occupational Requirement based on the nature of the personal care duties.

Due to the needs of our Home residents, possession of a full UK Driving Licence and the willingness to drive is an essential requirement for this role. You don't need to own your own vehicle but a Licence is essential for you to be able to use one of our fleet of cars to support our residents in their activities outside of the homes.

As part of the application process, you will be asked to upload your CV and answer the following 3 application questions:

1. Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply?
2. Please tell us about the relevant experience or transferable skills you have that you can bring to this role?
3. What three qualities do you have that would make you a good Support Worker and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability?

The Job advert closes at 23:59 on 13/09/2026. Applications will be considered, and interviews held, on an ongoing basis.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.