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Housing Officer
Temporary, 8-12 weeks+
27 Umbrella
Essex

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis for 8-12 weeks, to join an organisation based in Essex.

Duties of the Housing Officer role will include, but is not limited to:

• Manage tenancy related requests including permissions, assignments, successions, mutual exchanges and joint tenancy applications.
• Identify any support or welfare needs at the start of a tenancy and put appropriate support in place to help customers sustain their home.
• Manage tenancy breaches, using appropriate interventions such as warnings and notices and prepare documentation for court action where required.
• Carry out home visits and property inspections to address tenancy, property or support concerns.
• Support customers with complex needs to sustain their tenancies, resolve tenancy breaches and understand their rights and responsibilities.
• Work with partner agencies including local authorities, police, social services, healthcare and voluntary organisations to support customers and achieve positive outcomes.

The successful candidate for the Housing Officer will have:

• Full UK Driving Licence.
• Enhanced DBS.

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden.

You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable.

This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services.

This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Conducting new tenancy sign-ups and customer needs assessments.
• Supporting the handover of regeneration properties.
• Managing resident enquiries, cases and housing-related issues through to resolution.
• Investigating and resolving complaints, ensuring appropriate actions are completed.
• Supporting residents across blocks or estates when services are disrupted and helping coordinate the restoration of services.
• Organising and delivering estate events and resident engagement activities.
• Coordinating responses to customers by working closely with the Neighbourhood Response, Customer Service and Clarion Response teams.
• Supporting vulnerable residents, identifying their needs and ensuring appropriate support is provided.
• Working collaboratively with internal departments and external partners to resolve complex issues.
• Managing competing priorities while maintaining a high standard of customer service.

ESSENTIAL REQUIREMENTS INCLUDE:

An experienced Housing Officer with a strong understanding of housing management and tenancy services.

You are likely to have experience in:

• Tenancy management and housing services.
• Neighbourhood management.
• Managing a varied housing caseload.
• Dealing with resident enquiries and complaints.
• Customer engagement and community-based housing services.
• Working collaboratively with different teams to resolve issues.
• Managing projects and taking ownership of cases from start to finish.

You will be a confident communicator who can build positive relationships with residents and colleagues.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).

Housing Officer

Up to £37,000 including £2000 car allowance (based on skills and experience.)

Permanent, Full time

Please note: Patches vary across the Oxford to Cambridge arc.

Do you want to make a difference in the Community as a Housing Officer?

We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.

This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings.

Key Responsibilities

• Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.
• Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.
• Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.
• Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.
• Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.
• Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.

As a Housing Officer you'll have:

• Previous experience in housing or tenancy management, ideally within a social housing setting.
• A strong understanding of ASB legislation and best practice in case handling.
• Proven ability to manage rent arrears and support financial wellbeing.
• Excellent customer service skills with a resident-first approach.
• Strong problem-solving, negotiation, and influencing skills.
• Effective communication, time management, and organisational abilities.
• Experience working collaboratively with internal and external stakeholders.

Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate.

All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

We are currently recruiting on behalf of a well-establishedhousing associationfor an experiencedHousing Officerto join their team on a temporary basis in Newton Abbot.

This is an excellent opportunity for a confident housing professional with experience managing ageneral needs housing patchand providing a high-quality tenancy management service click apply for full job details

Join Our Team as a Contingency Housing Officer in Crewe!

Pay rate : 13.60

Hours: 4 on, 4 off , day AND night shifts. 7am to 7pm and 7pm to 7am.

Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Crewe on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need.

What You'll Do:
As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include:

• Assessing housing needs and providing tailored advice to clients.
• Coordinating temporary housing solutions and support services.
• Collaborating with local authorities, charities, and housing providers.
• Keeping accurate records and maintaining case files.
• Conducting follow-ups to ensure ongoing support and satisfaction.
• Promoting awareness of available housing options and resources.

Who We're Looking For:
We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess:

• Experience in housing services, social work, or a related field.
• Strong communication skills and the ability to build rapport with clients.
• A proactive approach to problem-solving and a compassionate mindset.
• Excellent organisational skills and attention to detail.
• A commitment to promoting equality and diversity in housing.

Why Join Us?

• Make a Difference: Your work will directly impact the lives of individuals and families in Crewe
• Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed.
• Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference.
• Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being.

What's in It for You?

• Competitive salary and benefits.
• Opportunities for professional development and training.
• A vibrant workplace culture that values teamwork and innovation.
• The chance to be a part of meaningful projects that shape the future of housing in our community.

Ready to Take the Next Step?
If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role.

Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all.

We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Title:Sheltered Housing Officer

Contract: This is a temporary ongoing opportunity

Hours: 35 per week Monday to Friday

Salary: PAYE £19.75 per hour or UMBRELLA £26.11 per hour

About the role:

You ll be responsible for the day-to-day running of the scheme or older adults, working collaboratively with colleagues to ensure a high-quality, responsive service. From managing health and safety to supporting social engagement, you ll play a vital role in creating a safe, welcoming, and inclusive environment.

Key Responsibilities:

• Manage the day-to-day operations of the scheme
• Support residents with tenancy plans and scheme inductions
• Assess and manage risks including fire safety and health & safety
• Maintain accurate records and uphold scheme security
• Report and follow up on repairs, prioritising safety-related issues
• Maintain professional boundaries and ensure safeguarding protocols are followed

About the Candidate:

• Strong problem-solving and decision-making skills.
• Experience supporting vulnerble people in a social housing setting.
• Knowledge of welfare benefits and housing management. (Desirable)
• Confidence working with statutory and voluntary agencies.
• Experience in property management

Please apply now for consideration

We are recruiting on behalf of a large social housing provider for a Housing Systems Support Officer to join its Systems & IT function.

This is an excellent opportunity for an experienced Omniledger Pyramid user to play a key role in supporting housing management systems, users and data across a large organisation click apply for full job details

Housing & Compliance Officer

Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week)
Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week)
Contract: Temp to Perm
Location: Bristol

About the Role:

We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents.

Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies.

Key Responsibilities:

• Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards.
• Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring.
• Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures.
• Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement.
• Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place.
• Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries.
• Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments.
• Develop and agree payment plans, undertake early intervention, and support enforcement processes where required.
• Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways.
• Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation.
• Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly.
• Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes.
• Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements.

• You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams.

• Organised, detail-focused, and able to manage your own workload effectively.
• Confident dealing with challenging situations while maintaining professionalism and empathy.
• Proactive, solution-focused, and committed to improving residents outcomes.
• Able to build positive relationships with residents and support them to achieve independence.

• Previous experience within housing management, tenancy sustainment, supported housing, or a similar role.
• Understanding of tenancy agreements, landlord responsibilities, and housing legislation.
• Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns.
• Knowledge of welfare benefits, including Housing Benefit and related support.
• Experience working with vulnerable adults and multi-agency partners.
• Strong administrative skills with excellent attention to detail.
• Good IT skills and experience maintaining accurate records.
• Full UK driving licence.

• Experience working within supported housing or accommodation-based services.
• Knowledge of property compliance, inspections, and health & safety procedures.
• Experience working alongside social care, support teams, or statutory services.

Housing and Resident Engagement Officer
Watford, Hertfordshire
Full-time
Up to £33,000 + Benefits

Are you passionate about delivering excellent resident services and creating positive communities?

Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team

This is a varied and rewarding role where you'l click apply for full job details

4Recruitment Services are seeking a Housing Enforcement Officer.

The role sits within Private Sector Housing Services, part of the Housing and Communities Directorate in West Northamptonshire Council. The role is hybrid 2-3 days in the office.

DUTIES & RESPONSIBILITIES INCLUDE:

• Undertake a range of activities including property inspections, HHSRS assessments, the drafting of schedules of work and the preparation and serving of notices, interviewing people under caution, executing warrants of entry and carrying out works in default and prepare cases for prosecution or the imposition of civil penalties to ensure the maintenance and improvement of standards across the Private Rented sector.
• Work collaboratively with the owners and managers of licensable HMOs to ensure that their properties are licensed, well managed, maintained in a good condition, meet the amenity standards and comply with the HMO Management Regulations
• Respond promptly, within agreed timescales, to complaints about serious disrepair and housing- related nuisance in the private sector and, through investigation, evaluate risks and hazards and determine the nature, cause, urgency and remedy of the problems.
• Work collaboratively and proactively with colleagues across the Team, and the wider Council ensuring delivery of coordinated services to tackle harassment and unlawful eviction, preventing homelessness, and ensuring that Council managed accommodation is compliant with Housing law.
• Work proactively with Planning, Revenues & Benefits, Housing Options & Advice, the Anti Social Behaviour Team, Trading Standards, the Police, Immigration, the Northamptonshire Fire & Rescue Service and other services to identify and target those HMOs that should be licenced but are not, and those non-licensable HMOs that need an urgent inspection because it is suspected that they are severely overcrowded, in a very poor state of repair and/or pose a very high risk to the occupants and their visitors.
• Contribute to the development, implementation and co-ordination of new working practices and initiatives that tackle overcrowding, reduce the number of licensable HMOs operating without a licence and improve private sector housing conditions.

ESSENTIAL REQUIREMENTS:

• Current HHSRS competency
• Recent and substantial experience carrying out housing inspections and enforcement activity
• Strong working knowledge of housing legislation with proven experience applying enforcement powers
• Proven experience issuing Civil Financial Penalties under the Housing Act 2004 (candidates must be able to demonstrate hands-on experience taking action and issuing penalties, not just an understanding of the legislation)
• Ability to hit the ground running with minimal training or supervision
• Full UK driving license and access to own transport for business use.
• Desirable Experience: First Tier Property Tribunal experience, including preparing case files and/or representing cases at hearings

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)