Job Description

Mental Health Support Worker - Fixed Term

£24,871 - £25,371 per annum

Nottingham

Hours: 37

At NCHA, we believe everyone deserves the opportunity to live independently, maintain their wellbeing and achieve their goals.

We're looking for a caring and motivated Mental Health Support Worker to join our Mental Health Reablement Support Service in Nottingham on a 12-month fixed-term basis to cover maternity leave. You'll support people experiencing mental health challenges to build confidence, develop resilience and take positive steps towards greater independence.

Role overview

As a Mental Health Support Worker, you'll work directly with individuals in the community, providing practical and emotional support through a time-limited reablement programme. Using a strengths-based and trauma-informed approach, you'll empower people to make informed choices, overcome barriers and improve their quality of life.

This is a rewarding opportunity to make a genuine difference while developing your experience within mental health services.

Key responsibilities

As a Mental Health Support Worker, you will:

• Support individuals with mental health needs to live as independently as possible within their communities.
• Deliver a reablement-focused programme of support, helping people achieve agreed goals and outcomes.
• Develop and review person-centred support plans and risk assessments.
• Support people with budgeting, daily living skills, physical and mental wellbeing, and accessing meaningful activities and routines.
• Assist individuals to access housing, benefits, healthcare and other relevant services.
• Work collaboratively with mental health professionals, support networks and partner agencies.
• Encourage service users to make informed choices and build confidence in managing their own wellbeing.
• Maintain accurate records and contribute to safeguarding responsibilities, ensuring confidentiality at all times.

For a more detailed overview of the role, please take a look at the attached role profile.

Working pattern

This is a full-time, fixed-term position for 12 months, covering maternity leave.

The role is worked Monday to Friday between 9:00am and 5:00pm, providing support to individuals across Nottingham and the surrounding community.

Please note that this role involves regular travel across Nottingham using public transport, to attend support sessions, carry out needs assessments and meet with individuals in community settings.

Ideal candidate

We're looking for someone who is compassionate, resilient and passionate about supporting people to improve their mental health and wellbeing.

You may already have experience in a support role, or you may have transferable skills gained through other professional, voluntary or personal experiences. Most importantly, you'll share our commitment to helping people live independently and achieve positive outcomes.

You'll also have:

• Excellent communication and interpersonal skills.
• The ability to build positive and professional relationships while maintaining appropriate boundaries.
• Strong organisational and time management skills, with the ability to manage a varied workload and prioritise tasks effectively.
• A good standard of IT competency and confidence using a range of digital systems and programmes to record information, manage caseloads and support service delivery.
• A positive and proactive approach to problem-solving.
• The resilience to support people through challenging situations.
• A commitment to promoting dignity, inclusion and individual choice.
• The ability and willingness to travel regularly across Nottingham using public transport to support individuals, attend appointments and complete needs assessments.

Why join us?

This is a fantastic opportunity to be part of a service that helps people regain confidence, improve their wellbeing and build more independent lives.

You'll join a supportive team that values compassion, respect and person-centred support, where every day brings the opportunity to make a meaningful difference to someone's future.

Did you know that NCHA is officially a Great Place To Work?

In fact, we're included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we're a great place to work.

If you're passionate about supporting others and want to develop your skills within a leading housing and support organisation, we'd love to hear from you.

NCHA strives to be a welcoming and inclusive employer. We particularly welcome applications from people from ethnic minority communities, LGBTQ+ communities and other groups currently under-represented within our workforce. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

Please note that we may close this vacancy early if we receive sufficient applications.

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.