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Scheme Manager

Tring, Hertfordshire

34,320 per annum

Full Time - 37.5 hours per week

Westcroft is a vibrant supported living service with 9 independent one bedroom flats, supporting adults with learning disabilities across three main buildings and community homes. Guided by our five corevalues, we work together to create an inclusive, respectful environment where people feel valued, supported and empowered to live as independently as possible.

Key Responsibilities:

• Lead and inspire a dedicated team to support vulnerable people
• Promote a positive workplace culture where everyone feels included, empowered and supported
• Oversee Staff Rotas including organising annual leave and covering sickness
• Collaborate with the recruitment team to oversee recruitment and induction of new staff at the scheme
• Manage and support and team of Support workers
• Work with external agencies to achieve best outcomes

Requirements:

• Strong Leadership Skills
• Full Drivers Licence with access to a vehicle
• Strong IT Skills
• Previous managerial experience within a similar setting ideal but not essential

Benefits:
In return for your hard work and commitment, we offer a considerable benefits package which includes:

• Generous annual leave allowance of 33 days per year, rising to 35 with service (pro rata)
• 34,320 salary
• Annual bonus based on satisfactory performance
• Monthly attendance bonus
• Blue Light Card: Access to discounts for local and national retailers
• Commitment to health and wellbeing through the Five Ways to Wellbeing
• Opportunities for training and professional development
• Workplace pension scheme and life assurance of three times annual salary
• Access to an employee assistance helpline
  
  

Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks.

We are an Equal Opportunities & Disability Confident Employer.

Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early.

A Scheme Manager's job is varied and no two days are the same! You'll support our residents with another Scheme Manager at Clevedown, our peaceful sheltered housing scheme in Lewes. Clevedown has beautiful gardens much enjoyed by our residents

Responsibilities include:

• Dealing with day to day enquires relating to the schemes
• Supporting residents to live independently and working with external agencie click apply for full job details

Leadership opportunity Extra Care Career progression Person-centred care Quality-focused provider Are you an experienced Extra Care Scheme Manager, Registered Manager, Care Manager, Service Manager or Deputy Manager looking for your next leadership opportunity?

We're recruiting for an Extra Care Scheme Manager to take full operational responsibility for a well-established Extra Care scheme, leading a dedicated team while ensuring the highest standards of care, compliance and service delivery. This is an excellent opportunity to join a respected provider where you'll have the autonomy to shape your service, develop your team, improve quality and make a lasting difference to people living independently within their own homes.

Whether you're already working as an Extra Care Scheme Manager, a Registered Manager within adult social care, or an ambitious Deputy Manager ready to step into your first scheme management position, this role offers genuine career progression, long-term stability and the opportunity to join an organisation that values leadership, invests in its people and recognises success.

Package & Benefits

• Salary of 36,000 to 38,000 per annum.
• 25 days annual leave plus bank holidays.
• Occupational maternity, adoption and paternity pay, subject to qualifying criteria.
• Occupational sick pay.
• Death in Service benefit, subject to qualifying criteria.
• Ongoing training, coaching, e-learning and access to recognised qualifications.
• Excellent career development and progression opportunities.
• Employee discounts at over 40 leading retailers.

• Take full operational responsibility for a well-established Extra Care scheme, ensuring safe, effective and person-centred service delivery.
• Recruit, lead, coach and develop a high-performing care team, creating a positive and supportive culture.
• Drive quality improvement initiatives, audits and continuous service improvement to achieve excellent CQC outcomes.
• Ensure full compliance with CQC regulations, safeguarding legislation, governance requirements and company policies.
• Manage staffing, rotas, budgets, occupancy, KPIs and operational performance to deliver outstanding results.
• Build strong relationships with service users, families, commissioners, local authorities and healthcare professionals.
• Identify opportunities to improve quality, efficiency and customer satisfaction while maintaining exceptional standards of care.
• Support the continued growth and success of the service through strong leadership and operational excellence.

• Experience as a Registered Manager, Care Manager, Service Manager, Deputy Manager or similar leadership role within adult social care, Extra Care, domiciliary care, community care or Supported Living services.
• Strong knowledge of CQC regulations, safeguarding, governance and the statutory framework relating to adult social care.
• Experience managing operational performance, compliance, quality standards, budgets, audits and KPIs.
• A proven ability to lead, motivate and develop successful teams while creating a positive working culture.
• Excellent communication, organisational and stakeholder management skills.
• A passion for improving services, delivering outstanding person-centred care and achieving exceptional outcomes for service users.

Extra Care Scheme Manager / Registered Manager - Domiciliary required for one of the largest care providers in the UK.

£38,170 + Benefits - covering 3-4 sites across the Hertfordshire region.

The role of the Extra Care Scheme Manager / Registered Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented.

You will be responsible for compliance for quality internally and for regulators and contract holders.

The role will also assume CQC Registered Manager responsibilities for these schemes.

What you ll do

• Overseeing day-to-day operations across the sites
• Leading and developing a multidisciplinary care team
• Ensuring full compliance with regulatory and contractual requirements
• Managing care delivery, rotas, and service performance
• Supporting audits, quality assurance, and continuous improvement
• Working collaboratively with internal teams and external stakeholders
• Develop and enhance the activities and wellbeing offering across all schemes
• Drive resident engagement, independence, and quality of life

APPLY NOW!

PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.

Extra Care Scheme Manager / Supported Living Manager / Branch Manager / Registered Manager required for one of the largest care providers in the UK.

Working across 5 extra care sites in the Plymouth area.

£36,628 + Benefits

The role of the Extra Care Scheme Manager is to manage the day to day activity and to grow a successful care team who individually deliver personal care services to our service users. In the running of the branch, you will be accountable for ensuring the correct number of suitably qualified care workers are available to meet the service demands, that the care work is of the required standard and that all processes are followed and correctly controlled and documented.

You will also be responsible for compliance for quality internally and for regulators and contract holders.

What you ll do

• Overseeing day-to-day operations across the 5 schemes
• Leading and developing a multidisciplinary care team
• Ensuring full compliance with regulatory and contractual requirements
• Managing care delivery, rotas, and service performance
• Supporting audits, quality assurance, and continuous improvement
• Working collaboratively with internal teams and external stakeholders
• Develop and enhance the activities and wellbeing offering across all schemes
• Drive resident engagement, independence, and quality of life

APPLY NOW!

PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.

Supportive leadership Career progression Extra Care Quality-focused provider Monday to Friday

Are you an experienced Extra Care Scheme Manager, Registered Manager, Care Manager or CQC Registered Manager looking for your next leadership opportunity?

We're recruiting for an Extra Care Scheme Manager to oversee four established Extra Care schemes across Hertfordshire. This is an excellent opportunity to join one of the UK's leading care providers where you'll have the autonomy to lead high-quality services, develop successful care teams and make a genuine difference to the lives of people living independently within their own homes.

Whether you're already working as an Extra Care Scheme Manager or you're an experienced Registered Manager looking to step into a larger, multi-site leadership role, this position offers excellent career progression, long-term stability and the opportunity to join an organisation that genuinely invests in its people.

Package & Benefits

• Salary of 37,000 to 39,000 per annum.
• 25 days annual leave plus bank holidays.
• Occupational maternity, adoption and paternity pay, subject to qualifying criteria.
• Occupational sick pay.
• Death in Service benefit, subject to qualifying criteria.
• Ongoing training, coaching, e-learning and access to recognised qualifications.
• Excellent career progression opportunities within one of the UK's largest care providers.
• Employee discounts of up to 14% at over 40 leading retailers.

• Lead the delivery of high-quality care across four established Extra Care schemes throughout Hertfordshire.
• Hold CQC Registered Manager responsibility, ensuring all services consistently meet regulatory, contractual and internal quality standards.
• Recruit, manage, coach and develop high-performing care teams across multiple services.
• Ensure compliance with CQC regulations, safeguarding requirements and company policies.
• Monitor service performance, budgets, KPIs and operational performance to deliver safe, effective and commercially successful services.
• Build positive relationships with service users, families, local authorities, commissioners and healthcare professionals.
• Drive continuous improvement while maintaining exceptional standards of care, compliance and customer satisfaction.
• Support service growth while ensuring outstanding quality, governance and regulatory performance.

• Experience as a Registered Manager, Care Manager or CQC Registered Manager within adult social care.
• Strong knowledge of CQC regulations, safeguarding, governance and the statutory framework relating to domiciliary care, community care or Extra Care services.
• Experience managing operational performance, budgets, compliance, quality standards and multi-site service delivery.
• A proven ability to lead, motivate and develop successful care teams across multiple locations.
• Excellent communication, organisational and stakeholder management skills.
• Good commercial awareness with the ability to balance quality care, operational performance and sustainable growth.
• A genuine passion for delivering outstanding person-centred care.

Supportive leadership Career progression Extra Care Quality-focused provider Monday to Friday

Are you an experienced Extra Care Scheme Manager, Registered Manager, Care Manager or CQC Registered Manager looking for your next leadership opportunity?

We're recruiting for an Extra Care Scheme Manager to oversee four established Extra Care schemes across Hertfordshire click apply for full job details

Apricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Housing Scheme Tenancy Management Officer Manager to join a leading Supported Housing Service based in Post Code Area CH2 Chester of Cheshire, who is really passionate about providing a personal housing support services.

This role is working full time, 37.5 hours weekly between Monday-Friday 9am-5pm, start and finish times can be slightly amended to suit if needed and optional overtime on weekends and evenings may be possible if desired.

We have an exciting opportunity to support clients with a range of diverse housing needs.

Due to the need to meet clients at various locations a full driving licence and your own transport is required, fuel cost for travelling away from main base will be reimbursed.

We need a housing officer to work Monday to Friday 9.00am to 5.00pm with a driving licence and good Housing and Tenancy management experience to work with the existing staff in the Chester Area, this role will be managing a patch of over 55s properties in the rural Chester Area, so flexibility and access to a vehicle is essential and regular travel is required. Tasks will be adjusted throughout the contract period to suit the needs and requirements of the business and our customers.

The successful candidate will:

• Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Housing Services' current and future customers and to minimise potential risks.

• Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion.

• Deliver a high quality housing management service that meets the needs and expectations of current and future residents and the wider community in line with Housing Services' business plan.

• Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon.

• Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group s Record Management and Data Protection policies

• Ensure the effective management of complaints in line with policy, focussing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence.

Skills needed:

• Experience within housing or support services

• A commitment to promoting independence and positive outcomes for clients

• Own car and a full, valid driving licence

• Excellent Communication and IT Skills

• Able to work in UK without sponsorship

This is guaranteed via our agency until at least November and the assignment rate is £18.48 per hour, the hiring company has previously offered continuation as permanent employee follow successful performance in the initial months.

Benefits else can you expect from Apricus?

Free of charge fast tracked DBS disclosure certificate

Dedicated Consultant permanently assigned to you with all the sector expertise required.

Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time.

The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else.

Leading £300 Referral Bonus, for every successful referral to Apricus

Scheme Co-Ordinator
Newent - Gloucestershire

£27,559.94 per annum
Permanent, Full Time (37 hours per week)

Come make a real difference as our Scheme Coordinator

Everyone should have a warm, safe, affordable home. As a Scheme Coordinator you ll play a key role in helping us provide this for our HomePlus tenants.

You ll be responsible for managing some of our HomePlus schemes, providing additional support on everything from health and safety and tenancy issues to community activities and property adaptations.

What you ll bring to our team

As the friendly face of Two Rivers Housing, you ll use your skills and expertise to deliver a great customer experience for our HomePlus tenants. You ll work directly with partner agencies, inhouse teams, and friends and family to champion the needs of those on your scheme and be the first point of contact for queries and information. You ll spend your days in our communities making regular visits, organising events, conducting health and safety inspections, fire alarm and emergency lighting checks and reporting defects, faults or general disrepair of our HomePlus schemes in line with company policies and procedures. You will be responsible for making sure our HomePlus schemes are vibrant and safe communities for our tenants.

What we re looking for

• Someone who puts tenants and communities at the heart of everything you do involving, informing, and communicating with tenants to provide a great service.
• Works well within their own team and can effectively engage with other teams, partners, and others to solve problems and find the best solutions.
• An understanding of the housing policy and practice, as well as appropriate landlord and tenant legislation and codes of practice.

Qualifications

• Minimum of 4 GCSEs, grade C/4 or above or equivalent including Maths and English.
• Full UK driving licence and access to a car insured for business use.
• Desirable: CIH Level 3 qualification or equivalent

Duties and Responsibilities:

• Reports to the Branch Registered Manager.
• Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
• To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
• Ensure all support plans and risk assessments are person centered and reviewed regularly.
• Ensure all supervisions and spot checks are completed and up to date.
• Ensure rotas are covered, and cover shifts if there is no other alternative.
• Participate in the On Call of the service, including holding a work phone.
• To provide hands on care and support as and when required
• Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
• Communicating effectively internally and externally in writing.
• To ensure that all necessary computerised and manual records are up to date and compliant.
• Implementation of complaints procedure.
• Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies.
• Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme.
• Preparation of regular company reports as needed.
• Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
• Ensuring to maintain the training Matrix, both E-learning and face to face.
• Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
• To undertake regular risk assessments, staff spot checks, and reviews with customers
• To attend relevant training as and when required
• Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
• Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc.
• Manage and assist the senior support workers with medication and medication returns
• Audits of Mar charts and Log sheets
• Assisting Employee s with their Training, I.E online courses and completion of the care certificate booklet.
• To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
• To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc.

Personal Attributes:

• Reliable and hard working
• Flexible and good time management
• Ability to show warmth and compassion
• Ability to build and maintain rapports
• Ability to cope well under pressure
• Ability to cope with change in a fast paced environment

Qualifications:

• Knowledge of service provision in the care profession
• Effective in all forms of communication
• Experience of working with a customer focused business
• Confident in decision making
• To have or be working towards a diploma level in Health and Social Care or equivalent
• Experience of working in a care or residential setting with suitable length of experience and qualification.
• Completed the Care Certificate

Key Competencies:

• To be able to plan, allocate and evaluate the workload of all staff.
• To understand and implement legislation and regulations relevant to care and support staff and user groups.
• To be able to maintain and communicate administrative systems.
• To be able to select and effectively supervise all care staff working in sheltered accommodation.
• To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs.
• To be able to establish and maintain effective positive working relationships.
• To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
• To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer s needs and requirements.
• To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
• To have a good working knowledge of Health and Safety and confident in its communication