The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis covering early (8AM - 4PM) and late (1PM - 9PM) shifts. You'll work one week of early shifts following by one week of lates on rotation. Temporary cover is required for approximately 2 months.
In this position, you will be required to: - Hold a caseload of up to 10 key clients and conduct regular key working sessions resulting in Support Plans that are person-centred, trauma informed and enable progression - Complete comprehensive risk and needs assessments - Conduct skilled and sensitive support and safety plans with people who may be ambivalent about taking-up support and who may have had difficult experiences in the past - Respond in a psychologically informed way to the challenges posed by complex needs in a residential setting - Respond to all referrals within agreed timescales - Make use of the service cluster by ensuring that residents who are readying/willing to move to step down are able to do so without the creation of unnecessary barriers - Assist in the delivery, evaluation and development of the in-house recovery programme in partnership with the Recovery and Opportunities Coordinator - Enable residents and other staff to identify the psychosocial factors that impact the use of coping mechanisms such as hospital presentations, substance use, aggression/conflict which may be no longer be helpful - Work with residents to maximise benefit entitlements and secure project income through efficient rent collection and the minimisation of arrears and void loss - Support individuals to address and/or challenge benefits sanctions/suspensions, including where benefits have not been awarded. - Work with those who have no recourse to public funds (NRPF) to secure an income and/or access services to meet their basic needs - Support the development of independent budgeting skills where appropriate through the use of information and advice giving as well as looking at practical skills - Ensure that all voids are prepared to an acceptable standard and re-let in a timely fashion in order to maximise income receivable from rents and charges - Monitor, record, report and follow up all maintenance issues within the scheme - Participate in housing management procedures, such as room checks, locality checks and Health and Safety checks
To apply for this role candidates must have; - Experience of working with people who have experienced or been threatened with homelessness including those who live in temporary or insecure accommodation - Case/key working experience, including working with people who have complex or troubling experiences and/or behaviours - Ability to produce high quality, personalised support and safety plans that are reflective of the clients you are working with - An understanding of how trauma and adversity have the potential to create re-occurring incidences of multiple disadvantage - An awareness of the legislation that governs mental health services and the application of such legislation - An understanding of the multiple issues that can lead to homelessness and how such experiences can impact on people's willingness to then engage with services - Ability to navigate across various specialties whilst working with multi-agency professionals, to create support and safety plans for clients - Ability to spend time getting to know people and understand them, particularly when it seems that they are disinterested. - Strong I.T skills including the use of Microsoft Office programmes and database recording systems
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