1 day in office plus inspections in the borough, remaining time is working from home
Job description
ENVIRONMENTAL HEALTH OFFICER
JOB PURPOSE
Manage a caseload of reactive/disrepair cases
MAIN DUTIES AND RESPONSIBILITIES
Efficiently and proactively manage a case load of complex cases, this will include service of notices and robust enforcement decisions.
Attend tribunal when notices are appealed
Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome.
Investigation of service requests and use of appropriate enforcement action in line with the departmental enforcement policy and other relevant guidance.
Prepare appropriate specifications, reports, notices, schedules and other related documentation and serve CPN's for failure to comply with notices where appropriate.
Ensure appropriate and timely responses to all correspondence, complaints and enquiries from the service users, stakeholders, senior officers within agreed timescales and in line with Camden's Customer Care Standards.
Knowledge of Flare/Civica app is an advantage
WORK CONTEXT
Although office-based, the role will involve lone working in a diverse range of environments,which can be potentially hazardous or sensitive in nature.
A thorough understanding & adherence of the Council's Health & Safety Policy & guidance is imperative. You will know how to handle a wide range of situations and be prepared to receive advice and training to enhance your skills.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
BSc or Diploma in Environmental Health and be eligible for EHORB registration as an EHO.
At least 2 years of experience working within Environmental Health Housing
Have a detailed knowledge / understanding of the legislative framework relevant to the team and its application to casework.
Must have extensive experience in making robust enforcement decisions and taking enforcement action under part 1 of the Housing Act 2004
Must have experience and confidence to deal with challenging landlords and tenants.
