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Care Navigation Team Brokerage Officer

Location: Preston (2 office days per week expected, with flexible hybrid working arrangements)

Pay Rate: £14.82 per hour

We are recruiting for a Brokerage Officer to join the Care Navigation Team, supporting adults aged 18+ and young people preparing for adulthood across Lancashire. This is an excellent opportunity for someone who is passionate about delivering person-centred care, working collaboratively with individuals and families, and sourcing high-quality, cost-effective care and support solutions.

About the Role

The Brokerage Service is responsible for planning, sourcing, negotiating and arranging care and support packages that meet the individual needs of adults and young people transitioning into adult services. This includes arranging specialist placements, coordinating packages of care, and working with approved providers, framework agreements and block contracts. As a Brokerage Officer, you will work alongside individuals, recognising them as the experts in their own lives. You will help identify the most appropriate support by promoting independence, making the best use of community resources, and ensuring services are both person-centred and financially sustainable.

Key Responsibilities

• Arrange personalised, cost-effective care and support packages.
• Work in partnership with individuals, families and professionals to co-produce support plans.
• Source services through approved providers, framework agreements and local community resources.
• Identify free and low-cost services that promote independence and maximise individual strengths.
• Negotiate placements and care packages that deliver value for money while meeting assessed needs.

We are looking for someone who has:

• Experience working within health, social care, brokerage, commissioning or a related environment.
• Strong organisational and problem-solving skills with the ability to manage competing priorities.
• Excellent communication and negotiation skills.
• A person-centred approach with a commitment to promoting independence and choice.
• The ability to build effective relationships with a range of stakeholders.
• Confidence working with budgets, providers and care packages.
• The ability to work both independently and as part of a collaborative team.

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Brokerage Officer Adults & Preparing for Adulthood

Location: Lancashire
Rate: Competitive Hourly Rate
Contract: Full Time Ongoing Contract
Working Pattern: Monday to Friday with weekend rota as required

We are looking for an experienced Brokerage Officer to join Lancashire's Brokerage Service, supporting adults and young people preparing for adulthood.

This is a rewarding role where you'll work collaboratively with individuals, families, social workers and providers to source high-quality, person-centred care and support that promotes independence, delivers value for money and meets assessed needs.

As a Brokerage Officer, you will arrange and commission care and support packages for adults aged 18+ and young people transitioning into adult services. Working in partnership with professionals, providers and families, you'll identify the most appropriate support using approved provider frameworks, block contracts and community resources.

You'll play a vital role in ensuring care packages are sourced quickly, safely and within budget, helping people remain independent and achieve the outcomes that matter most to them.

The service also supports urgent and same-day placements, hospital discharges and seasonal demand, requiring a flexible and solution-focused approach.

• Source and arrange person-centred care and support packages for adults and young people preparing for adulthood.
• Work closely with individuals, families, social workers and partner agencies to co-produce support plans.
• Identify cost-effective services that promote independence, wellbeing and positive outcomes.
• Maximise the use of local community resources, low-cost services and existing support networks where appropriate.
• Negotiate with care providers to secure quality placements and support within agreed budgets.
• Arrange residential, nursing, supported living, domiciliary care and specialist placements where required.
• Utilise framework agreements, approved provider lists and block contracts effectively.
• Support timely hospital discharges and urgent care arrangements.
• Maintain accurate records and ensure services are commissioned promptly and safely.
• Work collaboratively across the wider Brokerage Team to respond to changing service demands.

We're looking for someone who has:

• Experience working within adult social care, brokerage, commissioning or care coordination.
• Knowledge of care packages, domiciliary care, residential care, supported living and community-based services.
• Experience sourcing placements or negotiating with care providers.
• An understanding of strengths-based and person-centred practice.
• Excellent organisational, negotiation and communication skills.
• The ability to manage competing priorities and work effectively under pressure.
• Experience working collaboratively with social workers, health professionals and external providers.
• A commitment to delivering high-quality, cost-effective services that improve outcomes for people.

• Be part of a supportive and collaborative Brokerage Service.
• Play a key role in helping people remain independent and access the right care at the right time.
• Gain experience across adult services and Preparing for Adulthood pathways.
• Opportunity to support complex placements, hospital discharges and innovative community-based solutions.
• Dedicated consultant support from We Do Social Work.
• Fast, reliable weekly payroll.
• Free compliance and DBS support.
• £250 Refer a Friend bonus.

If you're passionate about delivering person-centred solutions and ensuring people receive the right care and support when they need it most, we'd love to hear from you.

Apply today or contact We Do Social Work for a confidential discussion.

Your new company

An exciting opportunity has arisen for an experienced Head of Contract Management & Compliance to join a global procurement function undergoing continued growth and transformation. This high-profile role offers the chance to establish best-practice contract governance, strengthen compliance frameworks, and influence procurement operations on an international scale. Initially offered as a contract/interim assignment through to early 2027, there is strong potential for the role to become permanent. The position can be performed on a fully remote basis, with minimal travel requirements.

Your new role

Reporting into senior procurement leadership, you will act as the organisation's subject-matter expert for contract governance, compliance, and procurement controls. Key responsibilities include:

• Leading the development of contract management policies, procedures, and governance frameworks
• Creating and maintaining standard contract templates, terms and conditions, and supplier agreement documentation
• Reviewing, negotiating, and advising on supplier contracts, identifying and mitigating contractual risks
• Managing central contract repositories, governance processes, and compliance reporting
• Conducting contract audits and compliance reviews to ensure adherence to policy and regulatory requirements
• Acting as the escalation point for contract interpretation, disputes, and complex commercial issues
• Developing risk and control frameworks to strengthen procurement compliance and assurance
• Working collaboratively with global procurement, legal, finance, and operational stakeholders to drive consistency and best practice
• Supporting procurement transformation, process improvement, and standardisation initiatives across international operations

What you'll need to succeed

• Significant experience in contract management, procurement governance, contract compliance, or procurement operations
• Strong contract drafting, negotiation, and contract life cycle management expertise
• Experience developing policies, procedures, controls, and compliance frameworks
• Knowledge of procurement governance, audit processes, and risk management principles
• Ability to influence senior stakeholders across global and cross-functional teams
• Excellent communication, analytical, and problem-solving skills
• Experience working within complex international organisations
• Degree-level qualification or equivalent professional experience
• CIPS, legal, contract management, or other relevant professional qualifications would be advantageous
• Previous experience within procurement compliance, contract auditing, legal operations, or commercial governance environments is highly desirable

What you'll get in return

• Competitive salary package
• Initial contract through to early 2027 with potential to become permanent
• 100% remote working with excellent flexibility
• Opportunity to shape global contract governance and compliance practices
• Exposure to senior international stakeholders and strategic procurement initiatives
• High degree of autonomy and influence within a growing procurement function

Apply now

If you are a senior Contract Manager, Contracts & Compliance Manager, Commercial Contracts Manager, Procurement Governance Manager, or Head of Contract Management looking for a highly visible leadership opportunity, we would love to hear from you. Apply today to lead contract governance, strengthen compliance, and help build a world-class procurement function.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client Wokingham Borough Council is looking for an Adults Social Worker to join their long term social work team.

Responsibilities

• To work in accordance with the Care Act 2014 to assess, review or reassess complex needs of customers and their carers, offering advice and guidance and access to support services in line with their eligible needs, with an emphasis on health, safety and wellbeing for vulnerable individuals and those that care for them.
• To adopt a strengths-based approach to the role and maintain a professional and respectful working relationship with individual customers and carers. To work in a person-centred way, ensuring that individual dignity is maintained, cultural background and communication needs are addressed, and choices and aspirations are listened to and acknowledged.
• To undertake risk assessments and formulate risk management plans, having regard for the safety of customers and others, whilst promoting independence and supporting positive risk enablement where appropriate. Private: Information that contains a small amount of sensitive data which is essential to communicate with an individual but doesn't require to be sent via secure methods.
• To identify and/or make enquiries concerning any allegations of potential abuse or neglect of adults with care and support needs with a view to the development and implementation of safeguarding plans which maintain their safety, and the safety of others, within the multi-agency safeguarding adults procedures.
• To interpret and analyse varied and complex information or situations and work with relevant others to create solutions.
• To work collaboratively with individuals, their carers, families and other stakeholders to gather information for the purpose of assessing and reviewing the individual's needs and in order to identify the best options available to meet the identified needs.
• To develop and maintain an understanding of legislation, policy, procedure and guidance relevant to the role and to apply these to all work undertaken.
• To effectively manage time, priorities, workload and conflicting pressures and escalate if appropriate.
• To establish professional relationships with relevant stakeholders including voluntary services to enable collaborative multiagency working, exploration of new innovative ways of working, and encourage an open and transparent dialogue.
• To consider and maximise the use of assistive technology, including Telecare as an option to maximise independence

Benefits of working with Remedy

• A personal one-one service from your highly experienced dedicated consultant.
• Top tier supplier across London giving us first access to jobs
• Referral bonus - up to 250 per person placed.
• Double payrolls each week.

Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

We're looking to appoint a dedicated, driven and committed individual who is looking to learn new skills, and who is happy to work autonomously after a very comprehensive training programme with ongoing support as required. You should be educated to a minimum GCSE level and be able to demonstrate first class customer service and administative skills. Scientific, sport science or basic medical skills would be advantageous, but certainly not essential, a good level of education is more important. The role will be two days per week, at a site in the Southall area. A clear DBS check is essential.

Job Advert: Hospital Cleaner / Host - Long Term Sickness Cover

Location: Swindon
Contract Type: Temporary

Our client, a leading organisation in the public services sector, is seeking a dedicated and enthusiastic Cleaner/Host to provide long-term sickness cover. This is an exciting opportunity to contribute positively to a vibrant and supportive environment while ensuring the comfort and satisfaction of all guests and service users.

Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanour, ensuring a positive first impression.
• Assist with the preparation and serving of meals, maintaining high standards of food hygiene and safety.
• Provide a clean, safe, and welcoming environment by performing domestic duties such as cleaning, tidying, and ensuring communal areas are well maintained.
• Engage with guests, responding to their needs and queries with professionalism and a smile.
• Collaborate with other team members to deliver exceptional service and support to the organisation.

What Our Client Offers:

• A welcoming and inclusive workplace that values teamwork and collaboration.
• The chance to make a real difference in the lives of individuals within the community.
• Competitive pay for your hard work and dedication.
• Opportunities to develop skills in a supportive environment.

Ideal Candidate:
Our client is looking for a friendly and proactive individual who possesses:

• Previous experience in a hospitality or domestic role, ideally within public services.
• Strong interpersonal skills and the ability to communicate effectively with a diverse range of individuals.
• A positive attitude and a genuine desire to provide high-quality service.
• A commitment to maintaining cleanliness and hygiene standards.
• Flexibility to adapt to changing needs within the role.

This temporary position is perfect for someone who is looking to step into a rewarding role that has a meaningful impact on the lives of others. If you thrive in a dynamic environment and enjoy working as part of a team, this could be the ideal opportunity for you!

Don't miss out on this fantastic opportunity to be part of a team that truly makes a difference! Apply today and help create a welcoming environment for all.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Officer
Temporary, 3 months+
25 Umbrella
Manchester

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Manchester.

Duties of the Housing Officer role will include, but is not limited to:

• Delivering an effective housing management service, including tenancy management and enforcement
• Supporting the delivery of an effective income collection service where needed
• Dealing with elements of ASB
• Undertaking an effective lettings service where needed
• Ensuring neighbourhoods are safe and clean

The successful candidate for the Housing Officer will have:

• Enhanced DBS
• Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Officer

Rugby

£22.54 - £24.78ph

4 days working from the office - 1 day remote working

PURPOSE OF THE JOB

• The main responsibilities of the post are to provide all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council.
• To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service.
• To contribute as a member of the wider team in creating a positive working environment.
• To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values.

RESPONSIBILITIES

• Provide advice, assistance and information to tenants and the general public by way of office interviews, home visits, telephone calls, written correspondence and e-mail, efficiently and courteously with particular emphasis on customer care.
• Liaise with the Senior Housing Officer and Housing Services Team Leader and other Officers of Rugby Borough Council, to ensure appropriate guidance and information is provided in the delivery of housing services and to identify and resolve any complaints or problems.
• Liaise with and support new tenants in the settling in period and visit within four weeks of their moving into the property to complete a Settling in Visit.
• Work with internal departments and external organisations to ensure where possible tenancies are sustained through a multi-agency approach and individual support packages.

To find out more information please contact (url removed)

Recruitment is done in line with safe recruitment practices.

We are an equal opportunity agency

Income Officer

Location - Liverpool

6 months Temp

Salary- 34,064 per annum

About the Role

We are looking for a proactive and customer-focused Income Officer to join our Income Services team. This role is responsible for maximising rental income through effective income collection, early intervention, tenancy sustainment, and customer support. You will manage a caseload of rent accounts, work closely with customers experiencing financial difficulties, and take appropriate action to recover arrears while helping customers access financial assistance and support services.

The successful candidate will balance a firm but fair approach to income recovery with a commitment to delivering excellent customer service and sustaining tenancies.

Key Responsibilities

• Manage a portfolio of rent accounts, ensuring income is collected in line with organisational targets and policies.
• Proactively identify and resolve rent arrears through early intervention and effective case management.
• Support customers to maximise their income by providing guidance on benefits, Universal Credit, debt management and financial inclusion.
• Assist customers with benefit applications and refer them to appropriate internal and external support agencies.
• Conduct home visits to engage with customers, investigate tenancy issues and agree sustainable repayment arrangements.
• Maintain accurate case records and ensure all customer interactions comply with policies, procedures and service standards.
• Take appropriate legal action where necessary, including preparing cases and representing the organisation at court hearings.
• Build positive working relationships with colleagues, local authorities, the Department for Work and Pensions (DWP), support agencies and other stakeholders.
• Contribute to neighbourhood management activities and deliver excellent customer service within local communities.
• Promote safeguarding by identifying and reporting concerns relating to vulnerable adults and children.
• Contribute to continuous improvement by sharing best practice and supporting colleagues through coaching and teamwork.
• Keep up to date with welfare reform, housing legislation and best practice within income management.

Skills and Experience

• Experience in income management, rent recovery, debt collection or a similar customer-facing role.
• Experience managing complex caseloads and maintaining accurate records.
• Knowledge of welfare benefits, Universal Credit and income maximisation.
• Ability to build positive relationships with customers and partner organisations.
• Experience using a range of IT systems and case management software.
• CIH Level 3 qualification or willingness to work towards it.
• Knowledge of legal processes relating to rent arrears recovery and tenancy enforcement.
• Experience representing an organisation at court.
• Full UK driving licence.

If you are interested in the above role please give me a call on (phone number removed) or email your CV to (url removed)

INDC

Housing Officer

Greenham Hybrid Working
32,000 - 40,000 per annum Permanent, Full Time

Our client is seeking a Housing Officer to join their established housing team. Based from the Greenham office one day per week, you'll enjoy a varied role combining home working, office-based work, and regular community visits.

The Role:

• Deliver tenancy, leasehold, and neighbourhood management services.
• Act as a key point of contact for customers, providing a high-quality service.
• Build strong relationships with local authorities, community groups, and partner agencies.
• Support neighbourhood improvements and help shape services based on customer feedback.
• Maintain accurate records and ensure compliance with relevant policies and regulations.

What we're looking for:

• Experience in tenancy, leasehold, or neighbourhood management.
• Strong communication and problem-solving skills.
• Ability to build positive relationships with customers and stakeholders.
• Good understanding of landlord services and housing management.
• Confident using digital systems and Microsoft Office.
• Full UK driving licence and access to your own vehicle.

If you're passionate about delivering excellent housing services and making a positive impact within local communities, we'd love to hear from you.