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Housing Management Worker (Floating)
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: Middlesbrough (NE)
Salary: £26,436 per annum
Closing Date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Are you looking for a role where you can make a lasting impact Join the team and support people with complex needs to maintain their tenancies, build independence, and achieve the goals that matter most to them. You'll manage a caseload of clients, provide practical and emotional support, and connect people with the services and opportunities they need to thrive.
We're looking for a proactive, relationship-focused professional with experience supporting vulnerable people, strong safeguarding awareness, and the confidence to manage both housing and support responsibilities. You'll work collaboratively with partners, promote positive outcomes, and help ensure safe, well-managed accommodation for clients.
In return, you'll join an inclusive, values-driven organisation that believes in people's potential and invests in your development through training, support, and career growth opportunities.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
About You
To conduct this role we are looking for the following from you in terms of experience, skills and competencies.
What You ll Receive
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
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When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
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Please read before applying:
This role includes sleep-in shifts, with an additional £73.89 per sleep-in shift.
Interviews for this role will be held on Thursday 13th and Friday 14th August 2026, in-person at our Colchester office.
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Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.
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Job Introduction
Our Vacancy
We re looking for a compassionate and reliable individual who is committed to supporting vulnerable residents. You ll be calm under pressure, able to respond effectively in emergencies, and confident working both independently and as part of a team. With strong communication and organisational skills, you ll be able to build positive relationships, prioritise your workload, and provide a high standard of service. A caring, professional approach and a genuine desire to make a difference are essential.
What you'll do
As a Housing Support Worker, you will play a vital role in delivering a responsive wellbeing service to residents, including providing a 24-hour emergency response during your shift. You ll support tenants to sustain their tenancies, respond to emergency calls, and ensure schemes are safe, secure, and well maintained. Working closely with the Housing Officer, you ll also carry out essential administrative tasks and take action on repairs, helping to create a safe and supportive environment for residents.
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Why join us
When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.
What we offer
This is a permanent role working 16 hours a week. 5pm-9pm every Thursday and 9am-9pm every Saturday.
Please read before applying:
If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role.
Please note, an enhanced DBS check is required for this role
As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
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We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible working
Support for Families We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace.
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
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