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EXPIRED JOB

Young People Support Worker

County Durham, United Kingdom

Young People Support Worker

If you bring experience in support or care environments, thrive in a role where every interaction matters, and value inclusivity, teamwork and professionalism, this is a meaningful opportunity to help.

Location: Durham

Salary: £26,436 per annum

Closing date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

You ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.

As a Young People Support Worker (Day) at a service in Durham, you ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets based, psychologically informed approach, you ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support.

As part of the team, you ll respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you ll use clear communication, strong boundaries and steady problem solving to maintain safety and wellbeing throughout the night.

Please note that access to transport is essential due to location of the projects and lack of public transport links.

In this role, you will:

  • Provide safe, supportive accommodation and champion the wellbeing of every client.
  • Deliver personalised support plans that empower individuals to achieve independence.
  • Build positive, respectful relationships with colleagues, partners and the people we support.
  • Encourage participation in education, training, employment, and volunteering opportunities.
  • Contribute to a positive team culture and maintain a safe, welcoming environment.
  • Commit to continuous learning and uphold the values of respect, inclusion, and action.

About You

You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You ll Receive

  • Tailored training and development
  • Flexible working options where suitable
  • 26 days annual leave, rising with service
  • Family friendly leave policies
  • Pension scheme with employer contributions up to 7%
  • Employee Assistance Programme with 24/7 GP access
  • Discounts across retail, travel, food, fitness and more
  • Cash health plan for you and your family
  • Death in service benefit
  • Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Expired on
02/09/2026
This position is no longer accepting applications.

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Young People Support Worker
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Excellent Pay Rate
£13.71 PAYE OR £17.66 Umbrella

Are you passionate about supporting young people to achieve independence and reach their full potential?

Client Snapshot

An excellent opportunity has become available with a well-established housing provider delivering supported housing and tenancy sustainment services across the UK. With a large portfolio of supported living projects, my client provides high-quality housing management and support services to vulnerable individuals and young people.

Vacancy Brief

  • Young People Support Officer vacancy
  • Initially a 3-month interim contract with the potential for an extension.
  • Full-time position 35 hours per week
  • Monday to Friday, 9:00am 5:00pm
  • £13.71 per hour PAYE or £17.66 per hour Umbrella
  • Based in Hereford
  • An Enhanced DBS covering both Child and Adult Workforce is required for this position
  • A full UK driving licence and access to a vehicle are essential

The Role

You will be supporting young people living within supported accommodation, helping them develop the skills, confidence, and resilience required to move towards independent living.

Key Responsibilities

As a Young People Support Officer, you will:

  • Support young people to develop independent living skills, including budgeting, managing household bills, maximising income, and accessing appropriate benefits and debt advice.
  • Assist young people in securing and maintaining suitable accommodation and provide support where there is a risk of homelessness.
  • Manage a caseload, carrying out assessments, developing support plans, and delivering tailored support interventions.
  • Encourage engagement with education, training, employment, and volunteering opportunities.
  • Support individuals to build positive relationships within their communities and address issues relating to anti-social behaviour or tenancy sustainment.
  • Promote independence, wellbeing, and positive outcomes through person-centred support.

What We're Looking For

  • Experience supporting young people, vulnerable adults, or individuals within supported housing services.
  • Knowledge of homelessness, tenancy sustainment, housing management, or floating support services.
  • Experience managing a caseload and maintaining accurate records.
  • Strong communication, engagement, and relationship-building skills.
  • Ability to work independently and manage competing priorities.
  • Full UK driving licence and access to a vehicle.
  • Enhanced DBS (Child & Adult Workforce).

Young People Support Officer Young People Support Worker Housing Support Worker Floating Support Worker Outreach Support Worker Homelessness Support Officer Tenancy Support Officer Supported Housing Officer Housing Management Tenancy Sustainment Supported Living Young People Services Housing Association Charity Local Authority Hereford Herefordshire Housing Vacancy Support Worker Jobs

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Permanent £26436.00 - £26436.00 Annual

Young People Support Worker

If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Chester, Cheshire

Salary: £26,436 per annum + sleep in payments

Closing Date: 02 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Young People Support Worker (+ Sleep-in Payments) Chester

Make a real difference to the lives of young people leaving care. As a Young People Support Worker at a service in Chester, you'll support young people aged to build the confidence, resilience and practical skills they need to live independently. You'll manage a caseload, deliver personalised support plans, promote wellbeing, and help young people access housing, education, training and employment opportunities.

You will be someone with experience supporting young people or vulnerable groups, strong safeguarding knowledge, and the ability to build trusted relationships. You'll be confident in support planning, risk assessment and multi-agency working, while taking a proactive, strengths-based approach that empowers young people to achieve their goals.

Join a values-led organisation committed to preventing homelessness and unlocking potential. In return, you'll receive excellent training, ongoing development and the opportunity to create lasting positive outcomes every day. We welcome applications from all backgrounds and are committed to building an inclusive workplace where everyone can thrive.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

Shift Pattern

A typical week consists of two shifts. Each shift begins at 9:30am and finishes at 11pm, followed by an overnight sleep-in. The shift then resumes at 07:00am and finishes at 12:00pm the following day. This entire period is classed as one shift. Sleep-ins are a requirement of the role and attract an additional payment. Flexibility to work bank holiday is also required in line with the needs of the service.

In this role, you will:

  • Ensure the safety and wellbeing of clients in the service at all times possible, including using safeguarding and emergency alert procedures where applicable
  • Carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day to day support of all clients in the services
  • Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
  • Develop and implement SMART outcomes based support plans for your key clients
  • Deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with
  • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of clients in accordance with data protection and information sharing protocols
  • Adopt a flexible, reflective and creative approach in your engagement with clients and personalised in your support to them
  • Involve clients in the decisions made about them and encourage participation in the wider community programme of activities
  • Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
  • Have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting
  • Have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in
  • Support and facilitate the work of the volunteers who add value to the work that we do
  • In conjunction with Senior Worker, ensure that regular health and safety inspections are carried out in managed properties. To respond to reported repairs in a timely manner and to review health and safety risk assessments with the senior worker
  • To interview and assess suitability of referrals to the criteria and objectives of the project
  • Undertake further duties as commensurate to the role and identified by your line manager
  • To participate in internal/external meetings and attend Core training events
  • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of the charity to clients and holding residents meetings
  • To maintain appropriate young person files and ensure clear and concise written records

About You

When completing your application form please address all the points set out below.

  • Experience in working with care leavers, young people or other vulnerable groups
  • Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures
  • Experience of using Risk Assessments and Support Planning tools
  • Experience of managing a case load, recording and record keeping
  • Experience of lone working
  • Excellent communication skills, literacy, numeracy and IT skills
  • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
  • High level understanding of professional boundaries and ability to maintain boundaries
  • An understanding and commitment to working in an assets based way
  • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
  • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
  • High level understanding of professional boundaries and ability to maintain boundaries
  • Effective collaborative working
  • Ability to effectively reflect on own practices for ongoing learning and development
  • Respect for the values and ethos of the charity and its founding partners

What You ll Receive

  • Tailored training and development
  • Flexible working options where suitable
  • 26 days annual leave, rising with service
  • Family friendly leave policies
  • Pension scheme with employer contributions up to 7%
  • Employee Assistance Programme with 24/7 GP access
  • Discounts across retail, travel, food, fitness and more
  • Cash health plan for you and your family
  • Death in service benefit
  • Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

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- Good written and verbal communication skills

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