This job has expired

About Us

Complex Care Professionals Ltd is a growing, forward-thinking organisation with branches across the North West. We are committed toputting people firstboth our clients and our staff.

Were looking for an organised and proactiveCare Coordinatorto support the delivery of high-quality, person-centred care while helping to grow and develop our services click apply for full job details

Location: Somerset

Job Types: Full time, Permanent

Hours: 37 hours per week

Salary: 25,000 - 28,000 (DOE) plus oncall bonus

On-call may be required, which would be paid on top of the salary.

Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, providing exceptional person-centred care across Somerset. As a Care Coordinator, you'll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive.

About the Role

As a Care Coordinator, you'll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You'll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards.

Working closely with the Transforming Care, Account Management, and Sales teams, you'll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians' skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations
• Support service improvement and promote positive relationships with clients and staff

About You

• NVQ Level 2 in Health and Social Care (desirable)
• Experience in the healthcare sector, preferably in coordination or administrative roles
• Strong communication, organisational, and multitasking skills
• Confident using Microsoft Word, Outlook, and Excel
• Ability to work in a fast-paced environment handling multiple queries
• Full UK driving license

Benefits

• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover

Apply Now

If you're organised, proactive, and passionate about supporting others, we'd love to hear from you!
Click Apply Now, and let's arrange a quick chat about this exciting opportunity.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.

Cityworx are recruiting for an experienced Care Coordinator to join an established domiciliary care business based in the Hoddesdon area.

As a Care Coordinator your role is to assist the Registered Manager in organising the day-to-day running of the service using the policies, training, supervision, and guidance provided, supporting the Registered Manager in achieving the aims and objectives and ensuring quality is paramount in the service.

Requirements:

Must require Level 3 Health and Social Care or higher

Relevant experience in the field of caring

Full UK Driving Licence with Registered own vehicle

Living in surrounding areas

Job Description:

Support carers of the field

Build good relationships with clients

Basic office administration

Organise weekly ROTA's for the carers

Go and do regular SPOT checks on field

Maintain office files, carers files, client files and home folders

Carry out client assessments with the Registered Manager

Organise meeting with management and staff

Cover any emergency shifts on field

Answer phone calls and deal with queries accordingly

Manage PPE for all clients, ensuring they have enough supply

Be part of Recruitment, undertake interviews and take part in training process

Conduct Reviews with carers

Be in regular communication with the carers

Package Description: Turn Your Organising Skills into Meaningful Impact

Perhaps youre an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills into care.

At Agincare, we know great care starts with great coordination.Were looking for a Care Coordinator at our New Milton Branch who enjoys organising, problem-solvin click apply for full job details

Care Coordinator - Swindon

Salary: 26,790.40 (40 hours per week) + on-call payments (OTE 31,500 per annum)

Hours: 40 hours per week + shared on-call rota, additional hours may be required to meet business needs

At First City Care Group, we are passionate about delivering outstanding home care that enables people to live independently and with dignity in their own homes. Our reputation is built on compassion, professionalism, and continuity ensuring every customer receives high-quality support from familiar, trusted carers.

We are now looking for an organised and proactive Care Coordinator to join our friendly Swindon office team.

If you thrive on forward planning, problem-solving, and creating well-balanced rotas that keep services running smoothly, this could be the perfect role for you.

The Role

As Care Coordinator, you'll play a vital role in shaping the daily delivery of our care services. Your primary focus will be planning and maintaining rotas in advance, ensuring customers receive seamless, consistent care from carers who are well-matched to their needs.

You'll also be a key point of contact for care staff, customers, families, and healthcare professionals responding to queries, resolving issues, and supporting high standards of service delivery.

This role is based on a full-time 40-hour working week, with a structured on-call rota covering weekday evenings and alternate weekends. The on-call arrangement provides additional financial recognition and makes a meaningful contribution to overall earnings.

In addition, there are opportunities to increase earnings through optional extra shifts and ad-hoc cover, where available. As such, the total annual income may vary depending on participation in on-call duties and uptake of additional hours.

You'll provide out-of-hours on-call support on a shared rota basis, delivering 24/7 assistance to staff, families, and customers. Managing a range of calls including emergencies, general queries, and staff sickness.

Key Responsibilities:

• Develop and maintain rotas that promote continuity of care and efficient travel routes
• Match carers to customers based on skills, experience, and location
• Manage last-minute changes calmly and professionally
• Respond promptly to calls, emails, and messages
• Record and escalate concerns, complaints, and compliments appropriately
• Work closely with the care team and management to maintain service quality

About You

• Minimum 1 year of hands-on care experience (essential)
• Experience in rota planning or scheduling (desirable)
• Strong organisational and problem-solving skills
• Confident communicator with a calm, professional manner
• Comfortable using care management or rostering systems (training provided)
• Able to work independently and collaboratively within a team

What We Offer

• 26,790.40 per year + additional earnings for shared on-call rota
• 28 days annual leave (inclusive of public holidays)
• Workplace pension scheme with NEST
• Ongoing training and career progression opportunities
• Industry-recognised qualifications
• Blue Light Card discount scheme
• Employee Assistance Programme (Health Assured)
• Local motor maintenance discount
• Refer-a-friend bonus scheme

Additional hours may be required to meet business needs.

If you enjoy planning ahead, creating structure, and understand how vital continuity is in care we'd love to hear from you.

Apply now and become part of a team committed to delivering exceptional care across our community.

All roles are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training. This role does not offer sponsorship. If this position is not suitable, we may discuss alternative opportunities within our organisation.

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator:

• Salary: 25,000- 27,000 per annum
• Hours: 37.5 Hours Per Week - (Shifts Between 8am-6pm (phone number removed) or 10-6)
• Excellent office space with a friendly environment in Bradley Stoke, Bristol
• Staff discounts available for many major retailers
• Staff discount on gym memberships for gyms, spas, and studios across Bristol
• Individual development plans to aid progression
• Free onsite parking at their Bristol office
• Cycle-to-Work scheme
• 4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year
• Access to a 24/7 Employee Assistance Programme
• Workplace pension scheme and group income protection
• Group Life Cover and Group Critical Illness Cover
• Health cash plan, giving access to health cover and faster treatments for many health issues

Responsibilities of a Care Coordinator:

• Dealing with all inbound calls and email enquiries
• Working as part of a team to promptly meet the needs of the client
• Liaising with multiple departments to find solutions for all client account management matters
• Using your initiative to fulfil and exceed client expectations and deliver excellent customer service
• Building and maintaining a relationship with the clients to best support them
• Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls
• Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator:

• Exceptional Communication - written, verbal, and interpersonal
• 2+ years in healthcare or social care sector (preferred)

• Strong organisation and time management

• Proven problem-solving and critical thinking skills

• Resilience under pressure; thrives in fast paced settings

• Comfortable with ambiguity and takes initiative

• High emotional intelligence and empathetic leadership

• Business acumen and understanding of service dynamics

• Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now!

Red Recruitment (Agency)

About the role

As a Care Coordinator, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents computerised care plans. You will assist with the induction, training and supervision of support staff.

Reports to: Home Manager

• Experience of supervising a care team.
• An ability to show empathy and understanding of the needs of the residents.
• Good leadership skills with the ability to communicate effectively and work as part of the team.
• A good eye for detail, and are organised and methodical.
• Flexibility around working schedules, roles and responsibilities.

Education and qualification

• You will have, or be working towards, NVQ3 in Health & Social Care.

You ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator:

• Salary: £25,000-£27,000 per annum
• Hours: 37.5 Hours Per Week - (Shifts Between 8am-6pm (8-4,9-5 or 10-6)
• Excellent office space with a friendly environment in Bradley Stoke, Bristol
• Staff discounts available for many major retailers
• Staff discount on gym memberships for gyms, spas, and studios across Bristol
• Individual development plans to aid progression
• Free onsite parking at their Bristol office
• Cycle-to-Work scheme
• 4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year
• Access to a 24/7 Employee Assistance Programme
• Workplace pension scheme and group income protection
• Group Life Cover and Group Critical Illness Cover
• Health cash plan, giving access to health cover and faster treatments for many health issues

Responsibilities of a Care Coordinator:

• Dealing with all inbound calls and email enquiries
• Working as part of a team to promptly meet the needs of the client
• Liaising with multiple departments to find solutions for all client account management matters
• Using your initiative to fulfil and exceed client expectations and deliver excellent customer service
• Building and maintaining a relationship with the clients to best support them
• Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls
• Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator:

• Exceptional Communication - written, verbal, and interpersonal
• 2+ years in healthcare or social care sector (preferred)

• Strong organisation and time management

• Proven problem-solving and critical thinking skills

• Resilience under pressure; thrives in fast paced settings

• Comfortable with ambiguity and takes initiative

• High emotional intelligence and empathetic leadership

• Business acumen and understanding of service dynamics

• Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now!

Red Recruitment (Agency)

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator:

• Salary: 25,000- 28,000 per annum
• Hours: 37.5 Hours Per Week
• Shifts: Mon-Fri from 8am-8pm (after induction), these will either be 8-4, 9-5, 10-6 or 12-8. There is also an expectation to do on call out of hours on evenings and weekends.
• Location: Weston-Super-Mare
• Staff discounts available for many major retailers
• Staff discount on gym memberships for gyms, spas, and studios
• Individual development plans to aid progression
• Cycle-to-Work scheme
• 4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year
• Access to a 24/7 Employee Assistance Programme
• Workplace pension scheme and group income protection
• Group Life Cover and Group Critical Illness Cover
• Health cash plan, giving access to health cover and faster treatments for many health issues

Responsibilities of a Care Coordinator:

• Dealing with all inbound calls and email enquiries
• Working as part of a team to promptly meet the needs of the client
• Liaising with multiple departments to find solutions for all client account management matters
• Using your initiative to fulfil and exceed client expectations and deliver excellent customer service
• Building and maintaining a relationship with the clients to best support them
• Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls
• Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator:

• Exceptional Communication - written, verbal, and interpersonal
• 2+ years in healthcare or social care sector (preferred)

• Strong organisation and time management

• Proven problem-solving and critical thinking skills

• Resilience under pressure; thrives in fast paced settings

• Comfortable with ambiguity and takes initiative

• High emotional intelligence and empathetic leadership

• Business acumen and understanding of service dynamics

• Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now!

Red Recruitment (Agency)

Cityworx are recruiting on behalf of a client, a provider of personalised home care, who require an experienced Care Manager for their Amersham office.

The client are an established care business who require a Manager who has managed a good quality, customer focused, high end care service and has experience of private care services.

In this role, you will be responsible for:

Responsibilities:

• To undertake client assessments
• Accountable for client set up from assessment through to the client start date, including all associated paperwork
• To ensure compliance to all regulatory requirements through robust management of care being delivered.
• The set up and maintenance of care-related documentation, within agreed timescale.
• To ensure professional communication with all key professionals associated with the care delivery within placements
• To ensure robust completion of incident reporting
• To ensure all client and carer contact is captured as required on the system.
• To handle initial complaints/concerns & report actions to the Operations Manager
• To support the Operations Manager and Director with events and community functions.
• To support and participate in the on call function which will require some weekend working

If you are feel you are suitable for this position, and have been in a Management position within the care sector previously, apply online today or contact us for more details.

Please note - you will need to be a driver with your own transport.