Domestic Abuse Navigator DAN - Plymouth
Salary: £25,954 per annum rising to £26,364 per annum on successful completion of probation.
Hours: 37.5 hours per week
Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays
Base: Brunswick House, Plymouth
Area Covered: Plymouth
Contract: Permanent
About the Role
The role of the Domestic Abuse Navigators will provide proactive, person-centred, and trauma-informed support to adults experiencing medium-risk domestic abuse. They act as a single point of access for victims, carrying a high and varied caseload and working independently with strong prioritisation and case management skills.
The role includes processing medium-risk referrals over the telephone and undertaking face-to-face appointments where required, completing initial risk assessments and safety planning to ensure survivor and child safety. Navigators ensure that survivor voices are central to all interventions and support planning.
The post supports individuals with complex needs, including mental and physical health issues, substance misuse, learning needs, criminal justice involvement, and other vulnerabilities. Domestic Abuse Navigators develop comprehensive safety and support plans and provide direct, practical, and emotional support where appropriate.
They advocate on behalf of survivors and work in close partnership with statutory and voluntary agencies to coordinate support and improve access to appropriate services. Responsibilities include referring survivors to relevant specialist services and increasing referrals into perpetrator behaviour change and survivor support programmes. Strong partnership working, flexibility, and proactive multi-agency engagement are essential elements of the role.
Key responsibilities:
Essential requirements:
Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer.
To Apply
If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Deadline for receipt of applications: 09:00 on 21st August 2026.
We review applications and interview candidates on an ongoing basis. We therefore reserve the right to close this vacancy early if a suitable candidate is appointed, so early application is advised.
