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Helpline & Online Services Opportunities - Fully Remote

Caritas Futures is proud to be partnering with a leading organisation supporting individuals and families affected by gambling-related harm. We are currently recruiting for a number of fully remote, rota-based positions across their national support services.

• Helpline Advisors
• Online Advisors
• Helpline Manager
• Online Services Manager

You will be part of a dedicated team providing confidential, non-judgemental support to individuals affected by their own gambling or the gambling of a loved one. As the first point of contact, you will deliver emotional support, undertake risk assessments, identify safeguarding concerns, and help service users access appropriate support pathways.

• Provide support via telephone, live chat, and online platforms.
• Complete risk, welfare, and needs assessments, including safeguarding and crisis intervention.
• Deliver person-centred emotional and practical support to service users.
• Support individuals with complex needs, including mental health challenges, substance misuse, addiction, and financial difficulties.
• Signpost and refer individuals to specialist support services and treatment providers.
• Moderate online forums and digital support spaces where required.

We are keen to hear from candidates with experience as:

• Substance Misuse Practitioner
• Mental Health Practitioner
• Gambling Harm Practitioner
• Recovery Worker
• Helpline Advisor
• Addiction Practitioner
• Crisis Worker

You will also have:

• Strong knowledge of safeguarding and risk assessment.
• Experience supporting vulnerable adults and individuals with complex needs.
• Excellent communication and active listening skills.
• The ability to work independently within a remote environment.
• Flexibility to work rota-based shifts, including evenings and weekends where required.
• Availability to start ASAP.

At Caritas Futures, we are specialists within the charity sector and understand the importance of supporting those who support others.

When you join us, you'll benefit from:

• A dedicated recruitment specialist throughout your placement.
• Unrivalled placement and onboarding support.
• Access to an excellent wellbeing package.
• Counselling and employee support services.
• Access to the Headspace app.
• Weekly online exercise and wellbeing sessions.

If you have experience supporting individuals affected by addiction, mental health challenges, substance misuse, or gambling-related harm and are looking for a rewarding remote opportunity, we'd love to hear from you.

For immediate consideration, please send your updated CV today.

Caritas Futures - Connecting exceptional people with meaningful opportunities.

Caritas Recruitment is acting as an Employment Business in relation to this vacancy.

Job Title: Overnight Residential Support Worker

Location: Northumberland

Start Date: ASAP

Salary: £14.28 per hour

• Do you have experience supporting children and young people with emotional and behavioural difficulties?
• Are you confident working waking night shifts and providing a safe, therapeutic environment for children when they need it most?
• Do you want to make a genuine difference in the lives of young people through compassionate, trauma-informed care?

TeacherActive is proud to be working with a specialist residential setting in Choppington that provides therapeutic care and support for children and young people aged 7 to 14. The home is committed to creating a safe, nurturing, and structured environment where every child is encouraged to build confidence, develop independence, and achieve positive outcomes through consistent, relationship-based support.

We are looking to recruit a dedicated Overnight Residential Support Worker. Working waking nights from 9:00pm to 9:30am, including weekends, the successful Overnight Residential Support Worker will support children with emotional and behavioural difficulties, maintaining structured routines, promoting emotional wellbeing, and ensuring a safe environment throughout the night. Experience within children's residential care or SEMH/therapeutic school settings is essential, with a strong understanding of trauma-informed practice.

The successful Overnight Residential Support Worker will have:

• Experience working within children's residential care or SEMH/therapeutic education settings

• A good understanding of trauma-informed practice and supporting children with emotional and behavioural difficulties

• Experience supporting children and young people aged 7 to 14

• Strong communication, teamwork, and relationship-building skills

• A positive, resilient, and compassionate approach to supporting young people

In return for the above you can expect to receive:

• A dedicated team of consultants available 24/7 to help you with the easy onboarding process

• Guaranteed Payment Scheme Terms and Conditions apply

• CPD Courses and certificates as part of the My-Progression channel

• Market leading rates of pay

• TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply

Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity.

EMAIL: (url removed)

CONTACT NUMBER: (phone number removed)

About TeacherActive

TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates.

Equal Opportunities Statement

TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services.

Safeguarding and DBS Compliance

Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements.

Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.

7pm-3am Thursday to Sunday

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network, with an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 15 million lives across the UK & Ireland., in their search to add an Overnight Counselling Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

Job Overview

This role is an exciting opportunity to support and coach a small team of 15 - 17 frontline overnight counsellors within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs.

You will work alongside the EAP management team in coaching your team to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects.

Day To Day Responsibilities

• Overall responsibility for the overnight running of the EAP department and responsibility for daily efficiencies of the night team
• To provide daily, weekly, monthly reports to the Head of Counselling as required
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies
• Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols
• Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays
• To identify areas of learning and amongst the team and ensure relevant training is provided
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are following the Risk Guidance policy at all times
• To assist with the investigation and outcome of service issues

What You Bring to The Team

• Pro-active and self-motivated attitude
• Professional and outgoing personality, with strong organisational skills
• Ability to inspire team members and encourage productivity and clinical excellence
• Ambitious with the determination to succeed
• Proven experience within a professional and fast-paced work environment

Employee Benefits:

• 25 days' holiday, plus bank holidays
• Holidays increase after 2- and 5-years' service
• Day off on your birthday
• Private medical insurance
• Cash plan
• Pension Plan and Life Insurance
• Access to Employee Assistance Programme
• Company incentives & access to discount schemes
• 100% funding for professional registration fees
• Support with revalidation and CPD
• Funding support with training and development

P(phone number removed)LS2R5

INDLON

The Portfolio Group are acting on behalf of our client in recruiting for this position.

7pm-3am Thursday to Sunday

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network, with an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 15 million lives across the UK & Ireland., in their search to add an Overnight Counselling Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

Job Overview

This role is an exciting opportunity to support and coach a small team of 15 - 17 frontline overnight counsellors within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs.

You will work alongside the EAP management team in coaching your team to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects.

Day To Day Responsibilities

• Overall responsibility for the overnight running of the EAP department and responsibility for daily efficiencies of the night team
• To provide daily, weekly, monthly reports to the Head of Counselling as required
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies
• Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols
• Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays
• To identify areas of learning and amongst the team and ensure relevant training is provided
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are following the Risk Guidance policy at all times
• To assist with the investigation and outcome of service issues

What You Bring to The Team

• Pro-active and self-motivated attitude
• Professional and outgoing personality, with strong organisational skills
• Ability to inspire team members and encourage productivity and clinical excellence
• Ambitious with the determination to succeed
• Proven experience within a professional and fast-paced work environment

Employee Benefits:

• 25 days' holiday, plus bank holidays
• Holidays increase after 2- and 5-years' service
• Day off on your birthday
• Private medical insurance
• Cash plan
• Pension Plan and Life Insurance
• Access to Employee Assistance Programme
• Company incentives & access to discount schemes
• 100% funding for professional registration fees
• Support with revalidation and CPD
• Funding support with training and development

P(phone number removed)LS2R6

INDFIR

The Portfolio Group are acting on behalf of our client in recruiting for this position.

Trauma Counsellor

Location: Canterbury

Salary: £27,000 per annum

Vacancy Type: Permanent, Full time

About The Role

Are you a qualified counsellor or psychotherapist with a passion for supporting people affected by trauma and substance misuse?

We're looking for a compassionate and experienced Trauma Informed Therapist to join our integrated healthcare team, providing specialist therapeutic support to adults aged 18 and over who are experiencing drug and alcohol-related challenges.

This is an opportunity to work within a multidisciplinary service, helping individuals overcome the impact of complex trauma while supporting their recovery journey through evidence-based therapeutic interventions.

About the Role

As a Trauma Informed Therapist, you will provide high-quality, person-centred counselling and psychotherapy to individuals with complex needs. Working within an integrated healthcare framework, you will deliver psychosocial interventions to adults experiencing drug and/or alcohol dependency.

Using recognised therapeutic approaches such as EMDR, Cognitive Behavioural Therapy (CBT), and other trauma-informed models, you will support service users to process trauma, build resilience, and achieve positive recovery outcomes.

Key responsibilities include:

Delivering one-to-one trauma-informed therapy to adults affected by substance misuse.

Managing a varied caseload of clients with complex and multiple needs.

Delivering an expected 5 client contact hours per day.

Completing accurate clinical records and maintaining professional documentation.

Working collaboratively with multidisciplinary teams and external agencies to ensure holistic, joined-up care.

Undertaking risk assessments and working within safeguarding and clinical governance frameworks.

Supporting continuity of care across services.

Travelling across the East Kent region, where required, to ensure service users continue to receive timely therapeutic support.

About You

We're looking for someone who is passionate about helping people recover from trauma and substance misuse and who shares our commitment to delivering compassionate, evidence-based care.

You will have:

A Level 4 Diploma in Counselling/Psychotherapy (or equivalent recognised qualification).

Current registration with the British Association for Counselling and Psychotherapy (BACP) or an equivalent professional body.

Experience delivering trauma-focused counselling and therapeutic interventions.

Experience working with individuals affected by substance misuse.

A strong understanding of trauma-informed practice and its application in therapeutic settings.

Knowledge of clinical governance, professional boundaries and risk management.

Experience supporting people with diverse backgrounds, experiences and presenting issues.

An understanding of safeguarding responsibilities and best practice.

Knowledge of holistic care, continuity of care and community-based support services.

Excellent communication and interpersonal skills.

Strong IT and case recording skills.

The ability to work independently, prioritise your workload and manage a flexible appointment schedule.

A full UK driving licence and access to a vehicle, with the flexibility to travel across East Kent when required.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

Flexible working

Training and development opportunities

BHSF Cashback Scheme (optional)

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata'd for part time employees)

Access to Blue Light Card

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays

Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter

Death in Service Payment (2x annual salary)

Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Addictions Counsellor

Location: Clouds House, Salisbury

Salary: £26,000 per annum

Vacancy Type: Permanent, Full Time

At Clouds House, part of The Forward Trust, we believe that outstanding recovery is achieved through collaboration. We're looking for people who are passionate about making a difference and who thrive in a supportive, multidisciplinary environment where everyone plays a vital role.

Clouds House operates within a fully integrated One Team model, where every department works together to deliver safe, effective, and person-centred recovery. Whether your expertise is in clinical care, therapy, administration, hospitality, facilities, or support services, your contribution is valued and essential to the recovery journey of every individual we support.

What You'll Be Part Of

As a member of the Clouds House team, you will:

• Work collaboratively with colleagues across all departments to provide the highest standard of care and service.
• Contribute to a therapeutic environment that promotes dignity, respect, and recovery.
• Communicate openly, share knowledge, and support others to ensure continuity of care and operational excellence.
• Embrace shared accountability, recognising that every interaction and decision has an impact on the people we support.
• Take part in a culture of continuous learning, innovation, and collaborative problem-solving.

What We're Looking For

We're seeking individuals who:

• Are committed to delivering person-centred services.
• Value teamwork, collaboration, and mutual respect.
• Have excellent communication and interpersonal skills.
• Are adaptable, proactive, and willing to support colleagues across functions when needed.
• Share our commitment to helping people build positive, sustainable futures.

Why Join Clouds House?

At Clouds House, you'll be joining more than just a workplace you'll become part of a dedicated community united by a shared purpose. Through our One Team culture, every member of staff contributes to creating meaningful recovery outcomes while supporting The Forward Trust's mission to empower people to move forward with their lives.

If you're looking for a rewarding role where your contribution truly matters and where collaboration is at the heart of everything we do, we'd love to hear from you.

Please note this role is located close to Shaftesbury in Dorset and we do not provide visas or sponsorship.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Lead Counsellor

Location: Barnsley Recovery Steps - McLintocks Building
Working Hours: 25.9 Hours over 3.5 days per week
Contract Type: Permanent
Salary: £41,130 - £55,646 FTE (£28,791.00 - £38,950.10 pro rata)

Full UK driving licence and access to own Vehicle to travel between sites where required click apply for full job details

Aspiring Child Counsellor - Burgess Hill

Education - SEN - Aspiring Child Counsellor - SEN Learning Support Assistant - Psychology - Criminology - Sociology

Are you a recent or soon-to-be graduate in Psychology, Criminology, or Sociology looking to build hands-on experience working with SEN children and young people as an Aspiring Child Counsellor?

The School & Role

This school in Burgess Hill is a supportive and inclusive special school for pupils aged 2-19 with a range of needs, including autism, communication difficulties, and complex learning needs. Their multidisciplinary approach provides a unique environment for developing your understanding of behaviour, emotional regulation, and therapeutic support strategies.

This Aspiring Child Counsellor / Learning Support Assistant (LSA) role in Burgess Hill is ideal for graduates seeking experience before progressing into careers such as Child Counselling, Clinical Psychology, Educational Psychology, Youth Justice, or Mental Health Support.

You will work closely with experienced staff and therapists to support pupils' emotional wellbeing, behaviour, and access to learning.

Key Responsibilities for an Aspiring Child Counsellor / LSA

• Provide 1:1 and small group support for pupils with SEN
• Support emotional regulation, behaviour, and social development
• Assist in implementing individual learning and care plans
• Observe, monitor, and report on student progress and wellbeing
• Help create a safe, nurturing, and structured environment
• Provide personal care where required

What We're Looking For

• A degree in Psychology, Criminology, Sociology, or a related field
• A genuine interest in child development, mental health, or therapy
• Empathy, patience, and resilience
• Strong communication and teamwork skills
• A proactive and reflective attitude
• Experience with children or vulnerable individuals (desirable but not essential)
• Able to commute to Burgess Hill

What You'll Gain

• Valuable experience working in a specialist SEN setting
• Exposure to therapeutic approaches and behaviour support strategies
• Insight into careers in counselling, psychology, and mental health
• Ongoing training and professional development
• The opportunity to make a meaningful impact every day

Start date September, trial days taking place to ensure the role and school is right for you

Fantastic on-site training, support and CPD is provided to ensure safeguarding of all pupils

Monday to Friday, 08:45 to 16:00, PAYE, term time only

£93-£105 per day

You MUST have right to work in the UK in order to apply - no Visa sponsorship

Candidates registering with Academics will need to have or apply for an Enhanced DBS and/or overseas police check where appropriate

Apply now or contact Maddy Thatcher at Academics if interested in the Special Needs Teaching Assistant role in Burgess Hill:

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Aspiring Child Counsellor - East Grinstead

Education - SEN - Aspiring Child Counsellor - SEN Learning Support Assistant - Psychology - Criminology - Sociology

Are you a recent or soon-to-be graduate in Psychology, Criminology, or Sociology looking to build hands-on experience working with SEN children and young people as an Aspiring Child Counsellor?

The School & Role

This school in East Grinstead is a supportive and inclusive special school for pupils age with a range of needs, including autism, communication difficulties, and complex learning needs. Their multidisciplinary approach provides a unique environment for developing your understanding of behaviour, emotional regulation, and therapeutic support strategies.

This Aspiring Child Counsellor / Learning Support Assistant (LSA) role in East Grinstead is ideal for graduates seeking experience before progressing into careers such as Child Counselling, Clinical Psychology, Educational Psychology, or Mental Health Support.

You will work closely with experienced staff and therapists to support pupils' emotional wellbeing, behaviour, and access to learning.

Key Responsibilities for an Aspiring Child Counsellor / LSA

• Provide 1:1 and small group support for pupils with SEN
• Support emotional regulation, behaviour, and social development
• Assist in implementing individual learning and care plans
• Observe, monitor, and report on student progress and wellbeing
• Help create a safe, nurturing, and structured environment
• Provide personal care where required

What We're Looking For

• A degree in Psychology, Criminology, Sociology, or a related field
• A genuine interest in child development, mental health, or therapy
• Empathy, patience, and resilience
• Strong communication and teamwork skills
• A proactive and reflective attitude
• Experience with children or vulnerable individuals (desirable but not essential)
• Able to commute to East Grinstead

What You'll Gain

• Valuable experience working in a specialist SEN setting
• Exposure to therapeutic approaches and behaviour support strategies
• Insight into careers in counselling, psychology, and mental health
• Ongoing training and professional development
• The opportunity to make a meaningful impact every day

Start date September, trial days taking place to ensure the role and school is right for you

Fantastic on-site training, support and CPD is provided to ensure safeguarding of all pupils

Monday to Friday, 08:30 to 15:30, PAYE, term time only

£93-£105 per day

You MUST have right to work in the UK in order to apply - no Visa sponsorship

Candidates registering with Academics will need to have or apply for an Enhanced DBS and/or overseas police check where appropriate

Apply now or contact Maddy Thatcher at Academics if interested in this role in East Grinstead:

l

Aspiring Child Counsellor - Chichester

Education - SEN - Aspiring Child Counsellor - SEN Learning Support Assistant - Psychology - Criminology - Sociology

Are you a recent or soon-to-be graduate in Psychology, Criminology, or Sociology looking to build hands-on experience working with SEN children and young people as an Aspiring Child Counsellor?

The School & Role

This school in Chichester is a supportive and inclusive special school for pupils age with a range of needs, including autism, communication difficulties, and complex learning needs. Their multidisciplinary approach provides a unique environment for developing your understanding of behaviour, emotional regulation, and therapeutic support strategies.

This Aspiring Child Counsellor / Learning Support Assistant (LSA) role in Chichester is ideal for graduates seeking experience before progressing into careers such as Child Counselling, Clinical Psychology, Educational Psychology, or Mental Health Support.

You will work closely with experienced staff and therapists to support pupils' emotional wellbeing, behaviour, and access to learning.

Key Responsibilities for an Aspiring Child Counsellor / LSA

• Provide 1:1 and small group support for pupils with SEN
• Support emotional regulation, behaviour, and social development
• Assist in implementing individual learning and care plans
• Observe, monitor, and report on student progress and wellbeing
• Help create a safe, nurturing, and structured environment
• Provide personal care where required

What We're Looking For

• A degree in Psychology, Criminology, Sociology, or a related field
• A genuine interest in child development, mental health, or therapy
• Empathy, patience, and resilience
• Strong communication and teamwork skills
• A proactive and reflective attitude
• Experience with children or vulnerable individuals (desirable but not essential)
• Able to commute to Chichester

What You'll Gain

• Valuable experience working in a specialist SEN setting
• Exposure to therapeutic approaches and behaviour support strategies
• Insight into careers in counselling, psychology, and mental health
• Ongoing training and professional development
• The opportunity to make a meaningful impact every day

Start date September, trial days taking place to ensure the role and school is right for you

Fantastic on-site training, support and CPD is provided to ensure safeguarding of all pupils

Monday to Friday, 08:30 to 15:30, PAYE, term time only

£93-£105 per day

You MUST have right to work in the UK in order to apply - no Visa sponsorship

Candidates registering with Academics will need to have or apply for an Enhanced DBS and/or overseas police check where appropriate

Apply now or contact Maddy Thatcher at Academics if interested in this role in Chichester:

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