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Job Description

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3141552793
£13.50 - £13.50 Hour
Permanent
Leicester, Leicestershire, United Kingdom
Not stated on job
All healthcare
20-07-2026
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Reception Team Leader

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Care Navigator / Reception Team Leader

  • Annual Salary: £13.50/hour 26k+ FTE
  • Job Type: Part-time (1-6:30 PM)

Join our friendly and busy GP surgery as a Care Navigator / Reception Team Leader. We are looking for a confident and approachable individual to support our afternoon reception team. This role is ideal for someone who is patient-focused and ready to step into a leadership role.

Day-to-day of the role:

  • Oversee the afternoon reception operations, ensuring efficient and effective patient service.
  • Lead and support the reception team, fostering a collaborative and supportive environment.
  • Handle patient inquiries with a calm and patient-focused approach.
  • Coordinate with healthcare professionals to ensure smooth patient flow and care navigation.
  • Manage appointment scheduling and patient records with high attention to detail.

Required Skills & Qualifications:

  • GP surgery or healthcare reception experience is preferable but not essential.
  • Strong communication and organisational skills.
  • A calm, patient-focused approach to handling inquiries and issues.
  • Confidence to lead or step into a leadership role.
  • Ability to work effectively both independently and as part of a team.

Benefits:

  • Part-time afternoon hours (1-6:30 PM) allowing for work-life balance.
  • Supportive practice team and direct support from the Reception Supervisor.
  • A rewarding role making a real difference in the community every day.

To apply for the Care Navigator / Reception Team Leader position, please submit your CV and press apply now!

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