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Are you highly organised, naturally caring and someone who loves making people feel welcome?
We're looking for a professional, proactive and personable individual to become the first point of contact within a busy, client-focused environment. This is a varied role combining front-of-house, client coordination and administration, where every day is different and attention to detail is essential.
You'll be the friendly face welcoming visitors, managing appointments and ensuring every interaction runs smoothly, while supporting a busy professional team behind the scenes.

The Role

• Welcome clients and visitors in a warm, professional manner.
• Manage appointments, diaries and enquiries.
• Prepare, check and process confidential documentation.
• Ensure records and forms are completed accurately and on time.
• Coordinate communications before and after appointments.
• Maintain electronic records and databases.
• Support the smooth day-to-day running of reception and administration.
• Assist with general office coordination and administrative tasks.

• Has previous reception, administration or customer service experience.
• Is exceptionally organised with excellent attention to detail.
• Enjoys working with forms, documentation and accurate record keeping.
• Is confident managing confidential information.
• Can juggle multiple priorities while remaining calm and professional.
• Has excellent communication and IT skills.
• Takes pride in delivering outstanding customer service.

Patient Coordinator

Based in Wolverhampton

Monday to Friday 9:00am till 5:00pm

13.50 per hour

Temporary Ongoing

An in-date enhanced DBS certification is required for this role.

Join our client's vibrant team as a Medical Patient Booker!

Your role will be pivotal in ensuring a smooth and welcoming experience for patients.

Here's what you'll be doing:

• Check Patient Referrals: Assess referrals for suitability to be seen in our client's clinical units.
• Book Appointments: Schedule appointments and ensure patients have all necessary information and medications.
• Support Clinic Utilisation: Help reduce backlog where possible, and work closely with clinical teams and consultants to ensure patients are booked in line with clinical priority and waiting time targets.
• Follow Up: Send follow-up correspondence to patients to keep them informed and engaged.
• Manage Changes: Handle any cancellations or changes to appointments with professionalism and care.
• Maintain Records: Manage patient correspondence and contact records according to established processes.
• Prepare Notes: Assist in preparing patient notes and health information for upcoming appointments.
• Support Audits: Participate in audit activities, checking patient outcome data and maintaining medical supplies.
• Contribute to Care Improvement: Actively contribute to the continuous improvement of care within our client's organisation.

Skills:

• Previous experience in medical patient appointment booking.
• Strong experience with medical systems, outpatient pathways, and Referral To Treatment processes would be essential.

If you are ready to take on this exciting challenge, don't miss out! Apply now and seize the opportunity to join their team. Simply click the 'Apply' button and submit your CV. We can't wait to hear from you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Patient Co-Ordinator

Based in Birmingham

Hybrid

Monday to Friday 9:00am till 5:00pm

13.50 per hour

An in-date enhanced DBS is REQUIRED for this role.

Previous experience in medical patient appointment booking is ESSENTIAL to this role, preferably within an out-patients setting.

Responsibilities:

Join our client's vibrant team as a Medical Patient Booker!

Your role will be pivotal in ensuring a smooth and welcoming experience for patients.

Here's what you'll be doing:

• Check Patient Referrals: Assess referrals for suitability to be seen in our client's clinical units.
• Book Appointments: Schedule appointments and ensure patients have all necessary information and medications.
• Follow Up: Send follow-up correspondence to patients to keep them informed and engaged.
• Manage Changes: Handle any cancellations or changes to appointments with professionalism and care.
• Maintain Records: Manage patient correspondence and contact records according to established processes.
• Prepare Notes: Assist in preparing patient notes and health information for upcoming appointments.
• Support Audits: Participate in audit activities, checking patient outcome data and maintaining medical supplies.
• Contribute to Care Improvement: Actively contribute to the continuous improvement of care within our client's organisation.

Skills:

• Excellent written and verbal communication skills
• Computer literacy including Microsoft Excel experience
• Able to work collaboratively and confidentially share vital sensitive information
• Promptly respond to queries with the utmost professionalism

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Patient Coordinator - Harley Street Aesthetic ClinicLocation: Harley Street, LondonSalary: Up to £35,000 basic + commission

About the ClinicAn established aesthetic practice on Harley Street, this clinic has built a reputation for delivering exceptional patient care and results. With a lead consultant who is a familiar face on TV, the practice enjoys a steady flow of patient enquiries and offers a dynamic, fast-paced environment for the right candidate.

The RoleWe're looking for a Patient Coordinator to join the team. You'll be the first point of contact for patients, guiding them through their journey from enquiry to treatment. This is a sales-facing role, but with a strong ethical focus; you'll be converting patients by building trust and showcasing genuine results, not by overselling.

Working Hours & Earning PotentialThe clinic is open 9am-8pm, Monday to Friday. You'll work shifts within these hours, with a maximum of two late shifts per week. Those late shifts are where the earning potential really steps up; evening appointments tend to attract higher-value consultations, giving you a stronger opportunity to boost your commission on top of your basic salary.

What We're Looking For

• Aesthetic or cosmetic experience essential
• Degree-level education
• Strong work ethic and self-motivation
• Excellent written and spoken English
• Arabic language ability is a distinct advantage

Key ConsiderationsWe'll want to hear how you approach:

• Working in an ethical sales environment
• Converting patients without overselling
• Collaborating with celebrity doctors who regularly appear on TV

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.

Our client Oldham Council is looking for a Personal Advisor to join their Leaving care service.

Job Purpose:

Working as part of a team undertaking direct work with children and families, to promote and safeguard their welfare, in accordance with their appropriate plans and strategies.

To work with young people aged 16 yrs - 25 yrs who are or have been looked after or accommodated by a Local Authority in order to assist them to live an independent life in their community

Working in an anti-oppressive way and ensuring equality of opportunity to ensure that young people receive appropriate levels of support

Key Tasks:

• To carry out the responsibilities and duties for looked after children in line with the Children (Leaving Care) Act 2000 and 1989 Children Act whilst also act as an advocate for young people.
• To work with young people to ensure that their views and wishes are taken into account when developing Pathway Plans whilst maintaining regular contact with young people as required under the Children (Leaving Care) Act, 2000.
• To contribute and participate in the delivery of a duty system within the service Monday to Friday.
• To promote the involvement of young people in all aspects of service delivery and pathway planning and also develop and maintain relationships with young people who are or have been looked after.
• To engage with internal and external organisations as required to encourage and secure permanence in accommodation, education, employment and training and health to enhance young people's outcomes and target those young people who are classed as difficult to engage and hard to reach in order to improve their life chances (ie those who are NEET).
• To continue to implement and review accordingly individual pathway plans for young people in partnership with young people and other agencies to ensure an appropriate service is delivered to meet assessed needs and risks.
• To ensure files and records are accurately maintained, reflecting partnerships with families, in accordance with Council policies and procedures. Information should be appropriately shared with other professionals. This should include co-ordination, planning and review of pathway plans and to ensure young people receive sufficient financial support, develop independence skills and are supported where necessary in their progression to higher education and/or employment.

Benefits of working with Remedy

• A personal one-one service from your highly experienced dedicated consultant.
• Top tier supplier across London giving us first access to jobs
• Referral bonus - up to 250 per person placed.
• Double payrolls each week.

Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Patient Engagement Manager
Central London - Site Based
From £31,000
Full-time, 40 Hours, Mon-Fri, 10:30am to 7:30pm

THE OPPORTUNITY

An exciting opportunity has arisen for a driven and organised Patient Engagement Manager to join our client's well-established and growing healthcare practice in Central London click apply for full job details

Patient Co-ordinator, Southmead

Progressive GP Group of Practices

Looking for a career that matters?

Every day, thousands of patients contact the practices in this large, innovative group looking for help, advice and support.

As a Patient Co-ordinator, you'll be the first person they speak to.

You'll listen, guide, reassure and help patients access the right healthcare professional or service. It's a role where your communication skills, empathy and ability to stay calm under pressure can genuinely make a difference to someone's day.

No healthcare experience? No problem.

We can teach you the systems. We can teach you the processes. You will already have developed transferrable skills and qualities in your career to date.

If you're personable, organised, reliable and enjoy helping others, we'd love to hear from you.

Why join this group?

We're one of the largest and most innovative group of GP practices in the South West, caring for more than 85,000 patients across 10 sites throughout Bristol, North Somerset and South Gloucestershire.

We've invested heavily in our people, systems and facilities, creating modern working environments and a supportive culture where people can build long-term careers.

What you can expect:

• Detailed training from day one
• Structured induction and ongoing support
• Weekly one-to-one meetings during probation
• Monday to Friday working
• Supportive team environment
• Opportunities for career progression
• Continuous learning and development

A career, not just a job

Many of our Patient Co-ordinators go on to develop their careers within the organisation.

Previous team members have progressed into Medical Secretary, Healthcare Assistant and management positions. One former Patient Co-ordinator even progressed into an HCA role before going on to study Medicine.

If you're ambitious and eager to learn, we'll support your development every step of the way.

What you'll be doing

As a Patient Co-ordinator, you'll be at the heart of our patient services team.

You'll:

• Be the first point of contact for patients contacting the practice
• Help patients access the most appropriate healthcare service
• Manage appointment requests and bookings
• Provide excellent customer service both over the phone and face-to-face
• Support patients with enquiries and administrative requests
• Create and maintain accurate patient records
• Process correspondence and documentation
• Work closely with GPs, nurses and other healthcare professionals
• Help ensure patients receive a safe, efficient and positive experience
• Every day is different, and every interaction matters.

Hours

30 hour post on Mondays, Wednesdays and Fridays

What we're looking for

You don't need healthcare experience.

We're particularly interested in hearing from people with customer service backgrounds in:

• Retail
• Hospitality
• Customer service
• Reception
• Contact centres
• Front-of-house roles

You'll be:

• A confident communicator
• Comfortable speaking with people on the phone
• Compassionate and patient-focused
• Organised and able to manage multiple tasks
• Comfortable using computers, email and Microsoft Office
• Calm under pressure
• Keen to learn and develop

Essential

• GCSE English and Maths (or equivalent experience)
• Experience in a customer-facing role
• Strong communication skills
• Commitment to delivering excellent service

Desirable

• Experience within a GP surgery or healthcare setting
• Knowledge of EMIS or patient record systems
• Administration experience

What our team says

"No one expects you to know everything when you start. The training and support are fantastic, and there's always someone willing to help."

At this group of GP practices, you'll join a team that genuinely cares about patients and each other.

Ready to make a difference?

If you're looking for a rewarding role where you can help people every day, learn new skills and build a long-term career, we'd love to hear from you.

Apply today and become part of a team that puts patients first.

Next Steps:

For further details on this exceptional role, please click the Apply Now button. If you can specify the best time to talk, please do; we will get in touch when it suits you best. You will then be contacted by one of our specialist consultants, who will provide you with further details about the role.

If you would like to talk ahead of sending us your CV, please give us a call on (phone number removed). Please note, any contact is in the strictest confidence and we will not send your details to any practice without your expressed consent to do so.

Is this role almost right for you, but not quite ticking all the boxes? If so, we have hundreds of other roles available and can also work proactively to find you your perfect post.

We have been named as the Recruitment Firm of the year at the HealthInvestor Awards, Winners of the Professional Service Provider of the Year at the General Practice Awards, Winners of the Recruitment Award at the LaingBuisson Awards and named on the Recruiter Hot100 list, so in dealing with us you'll be in safe hands!

For every placement we make, Menlo Park plants two trees! We plant one on your behalf and the other on the surgery's behalf. By planting two trees we offset 0.6 tonnes of CO2, the equivalent of driving 1,466 miles in a standard car. We want to contribute towards helping save the planet!

Kirsty Morris

Patient Liaison Officer (Private Healthcare experience is required)

Location: Marylebone, London
Start Date: ASAP
Contract: Temporary
Duration: Ongoing position
Pay Rate: 16.00- 17.00 per hour
Working Hours: Monday to Friday , 40 hours a week (shifts between 8:00am - 8:00pm)

Overview

We are seeking a polished and professional Front of House and Patient Coordinator with private health care experience to join a busy private healthcare setting in Oxford Circus.

This role is heavily front of house focused, with a strong emphasis on delivering an exceptional patient experience, alongside supporting booking and administrative processes.

Key Responsibilities

• Welcome patients, visitors, and staff in a professional and friendly manner
• Manage incoming calls, direct enquiries, and support patient flow
• Handle general administration including data entry, filing, and managing correspondence
• Maintain confidentiality and ensure adherence to all policies and procedures
• Provide a high level of customer service with empathy and professionalism
• Coordinate and manage patient appointments via electronic medical records systems
• Verify patient details and ensure accurate data capture
• Support with patient queries via phone, email, and online systems
• Assist with documentation, records, and follow-up communications
• Work collaboratively across reception and admin functions as required
• Support self-pay patient enquiries and assist with appointment bookings
• Provide information on services, pricing, and next steps
• Follow up with patients post-consultation
• Track bookings and support reporting on activity and KPIs
• Assist with events and patient engagement initiatives

Skills & Experience Required

• Previous experience within private healthcare is essential within a front of house, reception, patient coordination or administrative position
• Basic DBS required (must have have a valid certificate, be on the update service or be willing to get one immediately)
• Strong customer service skills across phone, email, and face-to-face
• Excellent organisational skills and attention to detail
• Confident working in a fast-paced, front-facing environment
• Good IT skills including MS Office and patient record systems

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 35 hours per week.

As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and he click apply for full job details

You must have a strong track reocrd in a luxury sector (ideally clinic based to be considered and over 50k permanent month+ and be well presented) to be considered

We are assisting a Cosmetic Clinic Group who are seeking a Patient Coordinator to join the. This is a hybrid position, with excellent earning potential. Their London clinic is based in Harley street.

Managing inbound enquiries from private patients seeking premium surgical care

Guiding patients through complex, high-value procedures with clarity and professionalism

Converting enquiries into consultations and confirmed surgeries

Acting as a trusted, consistent point of contact throughout the patient journey

Maintaining discretion, attention to detail, and a concierge-level standard of service

Managing a structured CRM pipeline with discipline and follow-up

Contributing directly to revenue performance in a high-value environment

Apply today!