Family Support Workers
Location: Loughborough, Leicestershire
Working Hours: Part-Time (18 & 22.5 hours) and Full-Time (37 hours)
Salary: £13.38 per hour
Our client is a domestic and sexual abuse charity based in Loughborough, Leicestershire. They provide support to men, women and children affected by domestic abuse and/or sexual violence across Leicester, Leicestershire and Rutland.
The Role
You will provide direct, trauma-informed support to children, young people, and families affected by domestic abuse and/or sexual violence. This includes one-to-one work, group programmes, and delivering awareness and education sessions in schools, youth settings, and with local practitioners. You will also contribute to safeguarding, case management, and multi-agency working.
Key responsibilities:
- Deliver one-to-one support and group programmes for children and young people affected by domestic abuse and/or sexual violence
- Provide healthy relationships sessions in schools and youth settings
- Deliver training and awareness-raising sessions for local practitioners
- Maintain accurate and confidential client records including referrals, risk and needs assessments, support and safety plans, and case notes
- Work collaboratively with external agencies, including Early Help and safeguarding partners, making appropriate referrals where required
- Attend and represent the organisation at meetings, conferences, and forums as required
- Contribute to internal meetings, reporting on service developments, issues, and requirements, and supporting service improvement
- Support organisational decision-making and contribute to discussions affecting service delivery and clients
- Maintain confidentiality and adhere strictly to all organisational policies and procedures
- Work to the highest standards of service provision at all times
- Support the wider aims and objectives of the organisation, undertaking additional duties as reasonably required
Requirements
Essential
- Recognised qualification in social work, education, youth and community, family work or a related field, or at least three years paid or unpaid experience working with children and young people in one-to-one and group settings
- Understanding of domestic abuse and sexual violence and their impact on individuals and families
- Experience working with families, including knowledge of crisis intervention
- Understanding of multi-agency working, Early Help, child protection, and safeguarding procedures
- Full UK driving licence and access to a car
- Experience working under pressure with the ability to prioritise workload
- Strong communication, interpersonal, and relationship-building skills
- Competent in using IT systems, email, and internet-based tools
- Ability to use initiative and make appropriate decisions within organisational boundaries
- Understanding of confidentiality and equal opportunities practice
- Ability to work flexibly, including evenings and weekends where required
- Experience maintaining professional relationships with a wide range of stakeholders
Desirable
- Experience working with people affected by domestic abuse and/or in crises
- Experience within the voluntary or charity sector
- Experience delivering training or awareness-raising sessions
What s In It For You
- Paid holidays, including public and religious holidays
- Workplace Pension Scheme
- Paid compassionate leave (up to five working days per year)
- Paid sickness leave after six months service (up to eight working weeks in any 12 months)
- Training and professional development opportunities, flexible working arrangements where possible
- Regular supervision and support from your line manager
- Opportunities to make a tangible difference in the lives of survivors
- A supportive, collaborative, and passionate team environment
- Meaningful and rewarding work within a specialist charity
What s next? It s easy! Click APPLY now! We can t wait to hear from you!
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