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Deputy Service Manager

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Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: 31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle

Support the Service Manager in leading the day to day operational delivery of the service

Risk Management ownership, ensuring processes and policies are followed

Financial Management, including petty cash and budget management

Contract management and Internal auditing, admin, and general other duties as required.

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Understanding of homelessness and complex needs of people from different backgrounds

Ability to provide high quality support and line management to staff.

Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.

Ability to motivate and empower a team to achieve KPI's

Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries

Willingness and ability to work flexibly to meet service needs

IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software

Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

25 days (Full time equivalent) annual leave, increasing with the length of service

Employer Pension Contribution

Eligibility to register with Blue Light Discount Card

Access to discounted tickets for music events, shows, sports and more

Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work

Training and Development, including access to courses, upskilling, and progression plans

Employee Assistance Programme, including counselling

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Deputy Service Manager (supported accommodation)
Required for our service in Tameside

£500 welcome bonus (£250 on successful completion of induction, £250 on successful completion of probation)

£32,857.50 per Anum (based on 37.5 hours per week)

About Us:
Inicio is one of the UK s largest providers of Care, Support, and Education to Children, Young People, & Families.

We operate homes across various regions of England, providing nurturing and supportive environments for young people in need of accommodation under The Supported Accommodation (England) Regulations 2023. Our dedicated team of professionals are committed to making a positive impact on the lives of young people by providing them with a safe and supportive living environment.

Job Description:
As a Deputy Service Manager, you ll play a vital role in the smooth running and development of our supported accommodation homes. Working closely with the Service Manager, you ll lead daily operations, ensure high standards of care and compliance, and provide direct support to young people. You ll foster a nurturing environment that promotes well-being, development, and future aspirations, while also supporting colleague development and embodying our core values in everything you do

Responsibilities:

• Lead and manage daily operations of the home.
• Oversee and tailor support and safety intervention plans.
• Build strong relationships with young people, families, colleagues, and external agencies.
• Champion our ECHO program, ensuring young voices are central to decision-making.
• Support colleague development through training, feedback, and guidance.
• Maintain accurate records and ensure compliance with legal and regulatory standards.
• Act as deputy to the Service Manager.
• Promote education, personal development, and life skills among young people.
• Promote the involvement of young people in decision-making processes, actively encouraging their participation and listening to their perspectives.

Requirements:

• Hold a Diploma Level 3/4 in Children, Young People, and Families practitioner.
• Hold or be willing to work Level 5 in Children, Young People and Families Manager or be willing to undertake this.
• Minimum 2 years experience working in children's social care, supported accommodation or similar setting.
• Knowledge of regulatory requirements, legislation, and best practices in supported accommodation, safeguarding and child protection.
• Proven leadership experience in a care or support setting.
• Strong communication and interpersonal skills, with the ability to build positive relationships with staff, young people, families, and external stakeholders.
• A compassionate and empathetic nature, with a genuine commitment to improving the lives of young people.
• Excellent organisational skills, with the ability to manage priorities, meet deadlines, and handle multiple responsibilities effectively.
• Flexibility to work on a shift basis.

Benefits:

• Intensive induction and continuous professional development opportunities.
• Employee assist programme.
• Cash health plan.
• Pension scheme.
• 30-33 days annual leave entitlement.
• DBS costs refunded during induction.
• Long service rewards.
• Crisis fund for times of hardship.
• Referral programme.
• Company events.

At Inicio, we are committed to creating a safe and inclusive environment for the young people within our duty of care and our dedicated employees. We encourage applicants from diverse backgrounds who share our passion for making a positive impact on the lives of young people to apply.

Welcome bonus T&C's: Inicio Group reserves the right to reclaim the welcome bonus if the employee voluntarily leaves or is dismissed for misconduct within 12 months of their start date. Any reclaim will be calculated on a pro-rata basis at 1/12th of the total bonus for each full month not completed.

Title: Deputy Head of Service - Children with Disabilities Service

Grade: M6 (Post: PREF(phone number removed Reports To: Head of Service

Department: Children's Social Care

Working Pattern: Agile (Includes out-of-hours, evenings, weekends, and on-call rota)

Purpose of Post

Deputise for and assist the Head of Service in the strategic direction, performance management, and operational delivery of statutory social work interventions. Ensure vulnerable children receive a safe, consistent, and proportionate response in line with legislative regulations.

Key Responsibilities

Service Delivery & Risk (50%): Lead Family Help, Statutory, and Specialist teams. Formulate threshold mechanisms and take accountability for high-level risk decisions, legal gateways, and care plans (signing authority up to 1,000).

Practice Leadership & QA (25%): Lead Quality Assurance (QA) audits and embed reflective learning loops to meet professional standards. Chair high-risk multi-agency meetings.

Financial Management (5%): Independently manage delegated service budgets to ensure cost-effective resource allocation.

Service Development & Projects (10%): Lead cross-departmental projects, identify service gaps, design policies, and manage organizational change.

Partnerships & Commissioning (7%): Oversee specific commissioning arrangements, manage partner relationships, and represent the Local Authority at regional meetings.

Management & Resources

Staff Management: Line manage, recruit, and support approximately 4 Team Managers. Provide safeguarding oversight and staff well-being mentorship.

Core Culture: Embed the voice of the child into operational practice, promote restorative and anti-discriminatory practices, and handle complex, distressing information resiliently.

Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Deputy Manager (9-month FTC)

Contract Type: Full time, 9-month fixed term contract

Salary: £24,701.04 - £28,108.08 pro rata salary - dependent on qualifications and experience

Location: Poole

Specific Hours: 40 hours per week

Benefits: 33 days annual leave (includes bank holidays), company pension, employee discount scheme, access to wellbeing programmes, monthly clinical and professional supervision, click apply for full job details

Residential Deputy Manager

Company: Area Camden

Contract: Permanent

Specific Hours: 08:00am - 20:00pm (12 hour shifts)

Salary: £39,362.67 per annum

Location: Camden, London

Area Camden

Area Camden, part of the Polaris Community, provides high-quality care that supports young people to achieve their goals click apply for full job details

ACORN GROUP

Innovation in Children's Services

Deputy Manager Children's Home

Location: Canterbury Kent

Salary: £38,000 £42,000 per annum (potentially including 1 2 sleep shifts per week)

Lead, Develop and Make a Lasting Difference

Are you an experienced Deputy Manager, Team Leader or Senior Residential Support Worker looking for your next challenge? Do you have the passion, resilience and leadership skills to help shape positive futures for children and young people?

Acorn Homes is seeking a dedicated and motivated Deputy Manager to join our Children's Home

This is an exciting opportunity to play a key leadership role within a well-established and growing organisation, supporting the Registered Manager in delivering outstanding care and ensuring children and young people receive the highest standards of support.

If you are ready to take the next step in your career and help lead a passionate team committed to achieving positive outcomes, we would love to hear from you.

What We Offer

• Salary of £38,000 £42,000 per annum
• Might to undertake 1 2 sleep shifts per week
• Flexible working patterns to support work-life balance
• Support towards Level 5 Diploma in Leadership and Management
• Enhanced maternity and paternity packages
• Staff loyalty scheme including additional annual leave and monetary rewards
• Refer-a-friend scheme paying up to £2,000
• Birthday gift worth £40 each year
• Blue Light Card discounts
• 28 days annual leave including bank holidays
• Discretionary Travel Cost Scheme
• Pension scheme
• Employee Assistance Programme
• Comprehensive induction programme
• Ongoing training and development opportunities
• Excellent career progression opportunities within a growing organisation

Key Responsibilities

• Support the Registered Manager in the day-to-day running of the home.
• Lead and inspire the staff team to deliver outstanding care and support.
• Ensure children and young people receive high-quality care in line with their individual care plans.
• Promote positive outcomes and support young people to achieve their full potential.
• Assist with staff supervision, development, performance management and recruitment.
• Lead shifts and provide operational leadership in the absence of the Registered Manager.
• Ensure safeguarding procedures are followed and concerns are managed appropriately.
• Monitor and maintain compliance with Children's Homes Regulations, Quality Standards and Ofsted requirements.
• Maintain accurate records, reports and management information.
• Build positive relationships with children, families, social workers and other professionals.
• Support care planning, risk assessments and behaviour management strategies.
• Participate in on-call duties where required.
• Drive continuous improvement and contribute to the home's development and success.

Essential Requirements

• Previous experience working within a Children's Residential Home.
• Experience at Team Leader, Senior Residential Support Worker or Deputy Manager level.
• Hold a Level 3 Diploma in Residential Childcare (or equivalent) or be willing to work towards the appropriate qualification.
• Strong leadership, organisational and communication skills.
• Experience supporting children and young people with emotional and behavioural needs.
• Be prepared to work early, late and night shifts (including sleepovers) on a rota basis.
• Be over the age of 21 (Employer has claimed an exemption under the Equality Act 2010).

Desirable Requirements

• Level 5 Diploma in Leadership and Management for Residential Childcare or willingness to undertake.
• Previous Deputy Manager experience.
• Strong understanding of Children's Homes Regulations and Quality Standards.
• Experience of Ofsted inspections and compliance.
• Full UK driving licence.

About Acorn Homes

You will be joining a family-owned company whose owner is a patron of the NSPCC. Acorn has an enviable reputation with local authorities for delivering positive outcomes for young people and demonstrating resilience.

Acorn currently operates eight registered homes, with further growth planned as the organisation continues to expand steadily, creating excellent opportunities for career progression and development.

You will become a valued member of the team within the home, receiving full support from an active and engaged Registered Manager, Head Office and Senior Management Team.

As part of our commitment to achieving the highest standards of care, Acorn Homes also benefits from the expertise of two senior leaders who are former Ofsted Senior Inspectors. Their knowledge and guidance help ensure our homes maintain exceptional standards of care, safeguarding, compliance and outcomes for children and young people.

This provides staff with a unique opportunity to learn from some of the sector's most experienced professionals whilst developing their own skills and careers within children's residential care.

Safeguarding Commitment

Acorn Group are committed to ensuring the safety of our young people is upheld at all times, therefore all positions require an enhanced disclosure and satisfactory references. As an employee of Acorn Group, it will be expected that you demonstrate the same commitment, by following our policies and procedures, as well as attending all mandatory training.

Please note that, as part of our safer recruitment process, we may carry out online searches of publicly available information relating to shortlisted candidates. These checks will be limited to information relevant to assessing suitability for the role and our safeguarding responsibilities.

Key Responsibilities

Leadership & Team Management

Support the Registered Manager in leading the home, deputising in their absence

Mentor, guide, and supervise Team Leaders and staff to achieve high standards

Conduct regular supervisions, appraisals, and performance reviews

Assist with recruitment, induction, and training of staff

Plan and manage staff rotas to meet the needs of children and maintain safe staffing levels

Care & Support

Ensure high-quality, child-centred care is delivered consistently across the home

Support children in daily routines, education, activities, and life skills development

Build positive relationships with children and families while promoting a safe and nurturing environment

Safeguarding & Professional Practice

Promote and maintain a strong safeguarding culture throughout the home

Ensure care plans, risk assessments, and behaviour management strategies are followed consistently

Support staff in managing challenging behaviour and maintaining professional boundaries

Ensure accurate recording and reporting, and contribute to care planning and reviews

Compliance & Operational Oversight

Ensure the home meets regulatory requirements, including Ofsted standards

Support the Registered Manager in auditing records, monitoring policies, and maintaining quality standards

Oversee health and safety, fire safety, and risk assessments

Contribute to budgeting, resource management, and operational planning

Partnership & Development

Build positive relationships with families, social workers, and other professionals

Support children in maintaining meaningful connections where appropriate

Undertake mandatory and ongoing professional development, and support staff to do the same

Other Duties

Ensure compliance with organisational policies, procedures, and regulatory requirements

Promote equality, diversity, and inclusion in practice

Undertake additional duties as required to support the safe and effective running of the home

Model the organisation s values in practice and ensure they are embedded across the team

Qualifications

Essential

• Level 3 Diploma in Residential Childcare or equivalent
• Enhanced DBS check valid for working with children and young people

Desirable

• Level 5 leadership/management qualification in residential childcare
• Experience as a Team Leader or Deputy Manager
• Experience supervising or mentoring staff
• Full UK driving licence

Skills & Attributes

Essential

• Genuine motivation to make a difference to children s lives
• Calm, reflective, and resilient under pressure
• Strong leadership, mentoring, and supervisory skills
• Excellent communication skills, both written and verbal
• Commitment to safeguarding and promoting children s welfare
• Ability to manage competing priorities and support a high-performing team

Desirable

• Experience working within a regulated residential care environment
• Experience supporting children with complex needs or challenging behaviours
• Budgeting or operational management experience

Knowledge

Essential

• Understanding of the needs of vulnerable children and young people
• Knowledge of safeguarding, child protection, and residential care regulations
• Awareness of equality, diversity, and anti-discriminatory practice

Desirable

• Knowledge of behaviour management strategies and risk assessment
• Understanding of staff supervision and coaching
• Understanding of HR processes relevant to residential care, including recruitment, disciplinary and grievance procedures, and performance improvement plans

Living Our Values

Essential

• Demonstrates professional, respectful, and accountable behaviour
• Acts with integrity and consistency, even in challenging situations
• Communicates openly and works collaboratively with others
• Shows compassion, patience, and commitment to supporting children
• Takes responsibility for their development and contributes positively to team culture

Childrens Residential Deputy Manager

Location: Bradford (BD12)
Salary: £32,000 - £35,000 per annum
Hours: 40 hours per week + on-call rota

We are seeking an experienced Childrens Residential Deputy Manager to support the Registered Manager in delivering outstanding care within an Ofsted-regulated childrens residential service click apply for full job details

Deputy Children's Home Registered Manager

Location: Banstead, Sutton, United Kingdom

Contract type: Full time permanent

Hours: 40 hours, Monday-Friday 9-5 (with flexibility as needed)

Salary: £39,000 - GBP 43,000 - yearly

Company Description

Lighthouse Pedagogy Trust is a charity creating children s homes where children can thrive. We believe every child deserves the chance to achieve great things and lead fulfilling lives.

Our first home opened in Sutton in February 2022, supporting up to six children aged with emotional and behavioural needs. We are currently renovating a second property in Banstead (SM7), a 5-bed children s home due to open in autumn 2026. Our first children's home is an award-winning building that has set a new standard for UK children's homes.

We are part of the Catch 22 family, who s work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

What this role offers:

• Opportunity to set up a new home, recruit your team and shape it from the very beginning.
• Backing from an experienced and supportive leadership team and RI
• Starting holiday allowance of 28 days (inclusive of bank holidays), increasing to 38 days at 2 years and 41 days at 5 years
• 4% employer pension contributions and life insurance
• Enhanced maternity, paternity, and adoption pay
• Employee assistance programme, discounted shopping, cycle-to-work scheme and lots more benefits

Why work for LPT?

• We have an annual staff retention rate of 94%. This is significantly above the sector average, reflecting our commitment to employee wellbeing, development and job satisfaction.
• LPT is a charity, so any surplus revenue generated is reinvested into improving experiences and outcomes for children in care
• Our first children s home has been running for 4 years, and consistently achieving Good Ofsted grading
• We are a values-driven organisation grounded in Social Pedagogy, prioritising relationships, empowerment, and wellbeing
• LPT has partnered with Kingston University to develop a Level 6 Diploma in Residential care, and offers fully funded places on the course for our team
• We have won several awards for the therapeutically informed and high-quality design of our home, including the Innovation in Care Award at the National Children s Homes Awards and the Stephen Lawrence Prize

Job Description

As the Deputy Manager of our 6-bed home, you will:

• Be part of creating a home where children feel safe, valued and able to thrive, building real, meaningful relationships that make a lasting difference.
• Support young people to explore who they are, discover what they want from life, and take steps towards their goals and ambitions.
• Play a key role in leading and shaping a dedicated team, helping to create a warm, reflective culture where everyone can grow and do their best work.
• Build your leadership confidence by working closely with the Registered Manager and stepping up to lead when needed, including during key visits and inspections.
• Develop your skills in coaching and mentoring, supporting colleagues through supervision, reflection and ongoing learning opportunities.
• Work in a genuinely collaborative way with families, schools and partner agencies, creating joined-up, holistic support around each child.
• Contribute to something bigger by helping us grow and develop our innovative approach, influencing practice beyond our home and into the wider sector.
• Grow your career with us. With plans to open more homes, there are real opportunities to progress into Registered Manager roles and take on leadership of your own home over time.

Qualifications

The ideal candidate will be:

• Experienced in managing and supervising staff in a children s home (deputy/senior level experience).
• Experienced working with teenagers with emotional, social and behavioural difficulties
• A reflective leader who can contribute to a positive, relationship-focused culture
• Warm, consistent and able to build trust with children, families and colleagues
• Resilient, adaptable and committed to continuous learning and improvement
• A strong advocate for children s safety, wellbeing and voice
• Eager to grow and progress into a Registered Manager role as we expand
• Hold the Level 3 Diploma or equivalent and be willing to work towards the Level 5 Diploma in Leadership and Management

Safer Recruitment

At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.

This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.

Deputy Manager - Children's Residential Home

About the Role

We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position click apply for full job details