Welcome Hackney - Support Worker
Hackney, London
22.86 PAYE / 30.81 Umbrella
Connect2Hackney are recruiting for a Support Worker to join Hackney's Welcome Hackney service, supporting refugees, migrants and asylum seekers to build independence, access services and successfully integrate into the community.
This is a rewarding frontline role where you'll provide trauma-informed, person-centred support and make a real difference to vulnerable residents across the borough.
About the Role
You'll play a vital part in creating a welcoming and inclusive environment in Hackney, helping individuals navigate services and build stable, independent lives. The role involves a mix of 1:1 support, advocacy, partnership working and group delivery, using a strengths-based approach throughout.
Key Responsibilities
- Provide information, advice and guidance on housing, benefits, health, education and employment
- Deliver casework and advocacy, supporting service users to access services and overcome barriers
- Create and manage support plans tailored to individual needs
- Deliver workshops and group sessions on key topics such as housing, wellbeing and employment
- Support integration and independence, including access to housing, work and community support
- Work in partnership with internal teams and external organisations to ensure seamless support pathways
- Maintain accurate records and ensure safeguarding and confidentiality protocols are followed at all times
Requirements
- Experience working with refugees, migrants or vulnerable adults
- Background in advice, guidance, casework or advocacy
- Understanding of trauma-informed practice and supporting complex needs
- Knowledge of safeguarding processes and ability to manage sensitive information
- Strong communication skills and ability to engage with diverse communities
- Ability to work independently while building strong relationships with partners
Apply
To apply or find out more, contact:
Jordan Peat, Talent Partner - (url removed)
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
