Head of Care & Specialist Housing
Salary: £70,000 per annum
Contract Type: Full Time, Permanent (35 hours per week)
Make a real difference for residents, communities and colleagues
At BCHG, we believe that everyone deserves a safe, secure and supportive place to live whatever their stage of life. We re now looking for an experienced, values?led Head of Care & Specialist Housing to lead our residential care, supported living and retirement living services and help shape our future offer.
This is a senior leadership role with real scope: you ll have operational grip, strategic influence and the opportunity to improve outcomes for some of the most vulnerable people in our communities.
Please note that unfortunately we are unable to accept applications from individuals who require visa sponsorship, or have previously applied for this role.
About the role
As Head of Care & Specialist Housing, you ll provide strategic and operational leadership across our care and specialist housing services, ensuring they are high?quality, compliant, financially sustainable and truly resident?focused.
You ll:
- Lead residential care, supported living and retirement living (55+) services, ensuring safe, welcoming and well?managed environments
- Act as Nominated Individual for CQC?registered services and be BCHG s Designated Safeguarding Lead
- Set clear strategic direction while maintaining strong day?to?day operational grip across multi?site services
- Lead, develop and performance?manage registered managers and specialist housing teams
- Take full accountability for budgets, performance, risk and value for money
- Use resident feedback, complaints and performance data to drive continuous improvement
- Work closely with housing, asset, finance and people teams and influence at Executive and Board level
- Identify opportunities for service development, partnerships, bids and growth that align to BCHG s social purpose
This is a role for someone who is comfortable balancing quality, compliance and compassion with commercial awareness and accountability.
The kind of leader we re looking for
We re keen to hear from leaders who:
- Significant senior management experience within social care, housing or a related regulated environment, including managing residential care and/or supported living services with a strong focus on quality and compliance.
- Experience of managing retirement living, sheltered housing or general needs housing services for older people, with strong knowledge of tenancy management, rents, service charges, arrears, voids and anti-social behaviour.
- Bring strong knowledge of CQC, safeguarding, housing legislation and regulatory standards
- Are confident leading complex, multi?disciplinary teams across multiple sites
- Can demonstrate clear accountability, sound judgement and strong decision?making
- Lead in line with values inclusive, resident?focused and supportive, but not afraid to challenge
- Are financially astute and experienced in managing budgets and service sustainability
- Build trusted relationships with residents, colleagues, regulators and partners
- Possess a relevant professional qualification in health and social care, or a degree-level qualification in a relevant subject or equivalent experience
For full information please refer to the attached job description and person specification on our Careers website.
Why join BCHG?
You ll be joining an organisation where purpose genuinely matters. At BCHG:
- We re a socially driven housing group, rooted in the Black Country and proud of our community impact
- You ll have real autonomy and influence, working closely with the Executive team
- We invest in our leaders and actively support professional development
- We care about how work feels, not just what gets delivered wellbeing, collaboration and respect matter here
Rewards and benefits
We offer a strong total reward package designed around what colleagues value most, including:
- Competitive, externally?benchmarked pay
- A flexible pension scheme with employer contributions up to 7%
- Generous annual leave plus public holidays, with the option to buy or sell leave
- Hybrid and agile working where the role allows
- Enhanced sickness, maternity and paternity pay
- Health cash plan and 24/7 Employee Assistance Programme
- Paid time off for volunteering and wellbeing days for significant life events
- A wide range of colleague recognition schemes and awards
- Funded professional qualifications, memberships and leadership development
Ready to lead with purpose?
If you re an experienced leader who wants to combine care, housing, leadership and social impact and you re ready to take personal accountability for services that really matter we d love to hear from you. Applications close on Monday 20th July 2026, with interviews to be held at BCHG Head Office week commencing 27th July 2026.
Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process.
If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.
