Technical Sales Administrator
Location: Borehamwood, Hertfordshire
Salary: £26,000 - £28,000
Job Type: Temporary to Permanent (3-month initial twmp to perm)
Hours: Monday-Thursday 9:00am-5:30pm Friday 9:00am-4:00pm
An established and highly respected engineering business is looking for a proactive Technical Sales Administrator to join its friendly team in Borehamwood.
The Role
As a Technical Sales Administrator, you'll be reporting to the Marketing Director, playing a key role in re-engaging existing and previous customers, generating new sales opportunities and supporting the wider sales team.
Your responsibilities will include:
- Contacting previous and existing customers by telephone and email to discuss recent orders, customer satisfaction and future requirements.
- Building relationships with customers to ensure the business remains their preferred supplier.
- Following up enquiries and marketing activity to identify new sales opportunities.
- Updating and maintaining customer records within the CRM system.
- Cleansing and managing prospect data.
- Identifying key decision-makers within customer organisations.
- Passing qualified sales opportunities to the sales team.
- Recording customer interactions, quotations and opportunities accurately.
- Supporting marketing activities, including occasional LinkedIn content and product promotions.
- Working closely with internal teams to ensure excellent customer service throughout the sales process.
About You
We're looking for someone who enjoys talking to people and isn't afraid to pick up the phone.
As a Technical Sales Administrator you'll ideally have:
- Previous experience in a sales support, customer service, internal sales or sales administration role.
- Excellent communication and relationship-building skills.
- Confidence speaking with customers and overcoming objections.
- A positive and resilient attitude.
- Strong organisational skills with the ability to prioritise workload.
- Good IT skills, including Microsoft Office (particularly Outlook).
- Experience using CRM or ERP systems (SAP Business One would be an advantage but isn't essential).
- High attention to detail and accurate data entry skills.
What's on Offer for the Technical Sales Administrator?
- £26,000-£28,000 salary.
- Initial 3-month temporary contract with genuine opportunity to become permanent.
- Friendly, supportive and well-established business.
- Monday-Friday working hours with an early finish every Friday.
- Company pension.
- Free on-site parking.
- 20 days annual leave plus bank holidays (with additional leave awarded for long service).
- Stable, long-term career opportunity within a successful engineering business.
