Patient Coordinator

Patient Co-Ordinator

Based in Birmingham

Hybrid

Monday to Friday 9:00am till 5:00pm

13.50 per hour

An in-date enhanced DBS is REQUIRED for this role.

Previous experience in medical patient appointment booking is ESSENTIAL to this role, preferably within an out-patients setting.

Responsibilities:

Join our client's vibrant team as a Medical Patient Booker!

Your role will be pivotal in ensuring a smooth and welcoming experience for patients.

Here's what you'll be doing:

Check Patient Referrals: Assess referrals for suitability to be seen in our client's clinical units.
Book Appointments: Schedule appointments and ensure patients have all necessary information and medications.
Follow Up: Send follow-up correspondence to patients to keep them informed and engaged.
Manage Changes: Handle any cancellations or changes to appointments with professionalism and care.
Maintain Records: Manage patient correspondence and contact records according to established processes.
Prepare Notes: Assist in preparing patient notes and health information for upcoming appointments.
Support Audits: Participate in audit activities, checking patient outcome data and maintaining medical supplies.
Contribute to Care Improvement: Actively contribute to the continuous improvement of care within our client's organisation.

Skills:

Excellent written and verbal communication skills
Computer literacy including Microsoft Excel experience
Able to work collaboratively and confidentially share vital sensitive information
Promptly respond to queries with the utmost professionalism

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Job Description

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