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Job Description

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3124272655
£33000.00 - £34000.00 Annual | Practice pension scheme Employee di
Permanent
London, Greater London, United Kingdom
Not stated on job
Other health profession
17-06-2026
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Dental Receptionist-Treatment Coordinator

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We are looking for an experienced Dental Receptionist/Treatment Coordinator.

The practice is fully private. They are located in the heart of the Harley Street medical district.We are seeking an enthusiastic, friendly, and hard-working person to join lovely team!

Job Overview for Dental Receptionist/Treatment Coordinator
Full-time 40 hours in 5 days
Monday - Friday (shifts required depending on rota: 07:30-16:30 and 09:30-18:30)

Requirements for Dental Receptionist/Treatment Coordinator

  • Experience in working at a private dental practice (preferably 3 years )
  • Understanding of procedures and workflow
  • Experience with dental software; ideally SOE
  • Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook

The main duties involved but not restricted to Dental Receptionist/Treatment Coordinator

  • Opening reception, logging in and switching on
  • Warmly greeting and acknowledging patients as they arrive
  • Ensure the consistent delivery of an excellent patient experience
  • Answering the phone and responding to emails
  • Diary management, scheduling, and rescheduling patient appointments
  • Following daily reception checklist and highlighting tasks when complete
  • Setting up recalls for dental appointments
  • Treatment coordination: contacting patients to book for outstanding treatment and keeping track
  • Creating treatment plan estimates and emailing/printing for patients
  • Monitor the conversion of treatment plans and liaise with patients with outstanding treatment plans
  • Arranging for dental scans and appointments elsewhere when required
  • Taking payments and logging card and cash patients in book
  • Emailing patient invoices, completing, and filing insurance forms
  • Debt collecting
  • Formatting and emailing referral letters and x-rays/scans to external clinicians
  • Assist the clinical team in the delivery of high-quality and safe patient care
  • Managing office and stock supplies
  • Office duties including document filing, scanning, copying, and shredding.
  • Tracking lab work incoming and outgoing
  • Bank and post run
  • Cashing up and closing the reception and the building securely at the end of day
  • Any other duties which may be requested by the practice owner or practice manager from time to time

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