Service Manager (Complex Care)
Salary range: £67,260 - £70,860 per annum
Work location: 145 King Street, Hammersmith, London W6 9XY
Hours per week: 36
Contract type: Permanent
About the role
Adult Social Care in Hammersmith & Fulham: Be Part of What's Next
Adult Social Care in Hammersmith & Fulham is the place to be.
We are at an exciting turning point. Our new Adult Social Care strategy sets a bold direction for the future - one that champions creativity, autonomy, and truly person led practice. Everything we do is shaped by what matters most to our residents. This isn't just a vision; it's a commitment to delivering better outcomes, transforming how we work, and building a system that enables people to live full, independent lives in their own homes and communities.
We've redesigned our Front Door and Community Services to reflect this ambition. Our new operating model recognises that independent living is not just about services - it's about strong communities, inclusive systems, and the right support at the right time, underpinned by strong strengths based social work practice. By focusing on prevention, choice, and inclusion, we are creating a borough where people are supported to thrive at every stage of life.
In Hammersmith & Fulham, we believe people are the experts in their own lives. Our role as a council is to remove barriers, enable independence and champion equality and inclusion in everything we do.
We're looking for positive change makers to help deliver the vision with us.
Service Manager for Complex Care
We are actively seeking an experienced, qualified social work Service Manager who is passionate and confident in leading front line social care teams to help us achieve our ambitious plans for transformation in Adult Social Care in Hammersmith and Fulham. You will be Social Work England registered, bring strong post qualifying experience in a team manager or service manager role, and feel confident working across complex statutory responsibilities including safeguarding, Mental Capacity Act practice, Care Act assessments, and strengths based planning. You will be highly experienced practitioner, able to collaborate with people in a range of settings, with positive outcomes.
This is a place where your professional expertise is trusted and valued. You'll join a collaborative leadership team that supports creativity and innovation, underpinned by values driven practice, person centred planning and commitment to delivering high quality services. We are committed to investing in our staff through ongoing development opportunities, specialist pathways, and leadership that understands the realities of frontline practice.
Please see the Role Profile for more information.
Role Specific Qualifications:
Relevant professional qualification, for example a recognised Management Qualification, or Social Work England registration / Occupational Therapist HCPC registered.
Closing date: 22 June 2026
Interview date: Week commencing 29 June 2026
Contact details for Informal discussion: Donna Barry, Assistant Director for Neighbourhoods via email on
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