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Job Description

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Company Name : Stonewater
3120649014
£13988.00 - £13988.00 Annual
Permanent
Hereford, Herefordshire, United Kingdom
Not stated on job
All healthcare
10-06-2026
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Domestic Abuse Support Worker

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Domestic Abuse Support Worker Floating Support & Safe Accommodation

Location: Home Based, covering Hereford

Salary: £13,988 per annum

Vacancy Type: Permanent, Part Time (20 hours per week)

  • 26 holiday per year with the option to trade and buy more
  • Health plan
  • Discounts in high street shops including technology and cycle to work scheme
  • No weekend working
  • Casual dress code
  • Local and national training opportunities

Stonewater, a place to be yourself

Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors at the heart of everything they do? If the answer is yes then Stonewater is the place for you.

Our dispersed safe accommodation and floating support services in Herefordshire provide an excellent opportunity for you to become a domestic abuse support worker, where you will be empowered and encouraged to support survivors to reach their full potential and work with a dynamic team of specialist domestic abuse support workers. Your unique skills and attributes will be used to support survivors on a day to day basis, allowing them to gain the tools to live a life free from abuse.

Typical Day as a Domestic Abuse Support Worker

  • Team brief with your team
  • Plan your visits around the needs of the survivors
  • Use the Empowerment Star to create support plans with the survivors.
  • Offer emotional support and wellbeing interventions.
  • Carrying out risk assessments, support planning, actions and goals setting and regular reviews.
  • Signposting and assisting survivors with finances and benefits.
  • Assisting survivors to source education, training and employment opportunities.
  • Supporting survivors to successfully maintain their tenancy by monitoring rent payments and room cleanliness.
  • Attending multi-agency meetings.

You will bring

  • Passion to support our survivors to live their best life, working collaboratively with an eye for detail.
  • We understand that not everyone has all the experience we d like so if you have a can do positive attitude and a zest for supporting people, the rest we can teach you!
  • We d like experience of creating person-centred support plans and supporting survivors to work to the plans.
  • You ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach.
  • If you re new to our sector, tell us about your transferrable skills.

This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents

Job Details

  • This role sits within our Herefordshire Services which includes dispersed safe accommodation and a floating support service.
  • You will hold a caseload of clients across both services
  • You will be required to work 20 hours a week we can be flexible in the days that you work.
  • You will be manage your own diary and complete your admin at home.
  • You will need to be confident using technology for creating and updating support plans, collaborating with colleagues and completing online training

Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK.

Discover Stonewater:

Stonewater have 20+ years experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children s Refuges, LGBTQ+ Safe Space, a South Asian Women s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.

Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

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