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Job Description

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Company Name : MPA Recruitment
3112461678
TBD
Permanent
Not stated on job
All healthcare
24-05-2026
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Support Worker

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MPA are recruiting for Support workers. This role will be within Supported Living Schemes, Housing with Care Facilities and various other settings in the Derry/Londonderry , Strabane and Limavady areas.

Job Duties

  • Assist in the development, implementation and review of support and care plans taking account of the views of tenants, their families, and significant others.
  • Assist tenants to participate in agreed programmes of support (domestic skills, personal hygiene skills, work skills, social and recreational skills, and self-help skills) to achieve maximum independence.
  • Assess and draw up support and care plans for tenants (using the Star outcomes model) and complete annual support/care reviews for tenants.
  • Provide support and assistance to tenants (via the key worker system) to maintain personal care needs.
  • Observe and report changes to tenant's health and behaviours.
  • Act as part of a team in the preparation, implementation, and ongoing review of programmes of activities based on tenant's individual needs.
  • Plan and implement regular key-work, annual reviews and resulting action plans in conjunction with tenants.
  • Arrange and actively participate in tenants' activities including holidays, day trips, seasonal and fundraising events.
  • Work as an effective member of the team to meet the needs of tenants.
  • Communicate effectively with public bodies to support tenant's development.
  • Ensure all services are delivered in accordance with recognised standards, including RQIA, Supporting People and Apex's policies and procedures.
  • Support and enable good relations between tenants and the local and wider community.
  • Establish and maintain good working relationships with the multidisciplinary team, tenants, visitors, colleagues, relatives, other departments/all levels of management.
  • Provide a comprehensive handover to other team members.
  • Follow the Associations complaints policy on receipt of any complaint made by a tenant or on behalf of a tenant
  • Ensure confidentiality at all times in relation to tenants, relatives and staff (unless you believe harm may be caused to the person or another person by not doing so).
  • Deliver all tasks on time and to agreed quality standards

Essential Criteria

  • QCF/NVQ 2 Health and Social Care or equivalent

And

  • 6 months experience in a formal care/support role and previous experience of working with individuals with learning disabilities/ mental health issues.
  • Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
  • Previous experience in administrative duties.
  • An Enhanced Access NI disclosure will be required for this post

Or

  • 2 years' experience in a formal care /support role and previous experience of working with individuals with Learning Disabilities/ Mental Health issues.
  • Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
  • Previous experience in administrative duties.
  • Must be willing to work towards the completion of relevant qualification.

Benefits for YOU:

  • Weekly Pay- (you will be paid every Friday)
  • Fantastic hourly rate
  • Flexible Working (you decide when, where and how often you work)
  • Enhance your work life balance
  • Holiday pay
  • Pension Scheme
  • 24 Hour Office Support
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