Lead Mobile Audiologist - Surrey
Reports to: Head of Audiology
Location: Mobile across Surrey practices
Contract Type: Full-time, Permanent
Salary: 50,000 - 65,000 + 5000 car allowance per annum, Mileage covered and Incentive scheme
Role Purpose
The purpose of this role is to provide high-quality, patient-centred audiology care as a qualified, HCPC-registered Hearing Aid Dispenser/Audiologist, delivering thorough assessments and personalised hearing solutions across multiple clinic sites (Banstead, Purley, Croydon, Bookham and Caterham). You will use strong communication and interpersonal skills to support patients throughout their hearing-care journey, while being adaptable, proactive, and open to innovative ways of working. Above all, you will demonstrate a genuine passion for delivering excellent patient care and continuously improving service quality.
Key Responsibilities
Provide effective line management for the Surrey team, approve holiday and communicating with HR and other managers for rota changes and staffing levels.
Create and manage staff rotas for the Surrey Audiology team
Report weekly KPI's to Head of Audiology
Be pro-active when on site, with staff training, awareness building and marketing
Be able to build rapport with practice staff
Carry out full hearing assessments
Fit, programme, and verify hearing aids
Conduct microsuction wax removal (training in this is preferred but not required)
Perform Tympanometry confidently
Provide aftercare and ongoing patient support
Build strong patient relationships and deliver person-centred care
Work across different Surrey branches (driving required)
Support service development and contribute to new ideas/processes
Ensure thorough awareness of clinical techniques and product availability, through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge, CPD points and registration is kept up-to-date.
Requirements
HCPC registration
Full UK driving licence and access to reliable car
Ability to travel across Surrey branches
Qualifications and Experience
BSc (Hons) in Audiology or Foundations Degrees for Hearing Aid Dispensers (HADs)
Tympanometry experience beneficial
Microsuction experience beneficial
Skills and Attributes
Excellent communication skills and passion for customer service.
Adaptable and comfortable working between sites.
IT skills (Word, Excel etc) and good organisational skills are also called for.
Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving.
Rewards and Benefits
Competitive salary (dependent on experience)
Continuing education and training support
Company pension scheme
Incentive scheme
Staff and family discounts
33 days holiday including bank holidays
Career progression opportunities
Team building events
Company sick pay
Monthly rewards scheme
EAP scheme
No Sunday or Bank Holiday working
