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Job Description

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Company Name : Cygnet Healthcare
3094771638
TBD
Permanent
Stevenage, Hertfordshire, United Kingdom
Not stated on job
All healthcare
15-04-2026
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Medical Secretary

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Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a confident and experienced Medical Secretary to join our team on a part time basis working 22.5 hours a week (Tuesday, Wednesday & Thursday) in a medical secure setting.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, data capture, minute taking, audio typing, communication and organizational and customer care skills.

The Medical Secretary role is seen as an integral part to the smooth running of the hospital. Flexibility and good, close working relationships with colleagues will therefore, be of paramount importance.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

You're day to day

  • Opening and distributing Medical Secretary related post (i.e not clinical/HR).

  • Checking the Hospital's Daily Bed State document to familiarise with any discharges/admissions and update records/databases as required.

  • Keeping patient 'Contact Log' information up-to-date, to ensure all professionals involved in Patients' current/step-down care are noted, to enable documentation to be sent.

  • Answering/filtering all phone calls for the Medical Secretary office (Solicitors, Community Mental Health Team staff, Police Officers, externals requesting information/notes).

  • Update and maintain all 'Tracker' Excel spreadsheets to summarise all Medical Secretary work, enabling auditors and colleagues to know task status and if deadlines are met, according to Cygnet Health Care policies.

  • Maintaining MoJ Section 17 Leave and Annual Statutory Report reports/records and liaise with the Mental Health Law Practitioners regarding all MoJ queries.

  • Formatting and proof-reading of MDT Ward Round documents, Care Plan Approach (CPA), Medical Reports for patient CPA meetings, etc.

  • Scheduling, attending and minute taking for Ward Round meetings, liaising with Ward MDT regarding the service user attendance schedule.

  • Minute taking for patient CPA meetings and liaising with the Patient Experience Administrator regarding completion and distribution of the same.

  • Ad-hoc minute-taking for Senior Manager Meetings, where required.

We are looking for someone who is

  • Service orientated, with Medical Secretary experience & knowledge of mental health

  • Flexible, adaptable, organised & responsible

  • An excellent typist, preferably to RSA 2 level & with audio transcription skills

  • Calm under pressure & able to work independently & as part of a team

  • A strong written & verbal communicator with excellent interpersonal skills

  • Highly proficient in Microsoft Office programs, including Excel, Word and databases.

Why Cygnet? We'll offer you

  • £18,414 per annum salary (pro-rata)

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee Discount Scheme

  • Company pension scheme

  • Company paid Life Assurance scheme

  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

  • Health Cash Plan

  • Subsidised meals on duty

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.

Click the button to apply

Apply Now
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