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Job Description

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Company Name : Forward Trust
3217231022
£26000.00 - £26000.00 Annual
Fixed Contract
Cardiff, United Kingdom
Not stated on job
All healthcare
12-11-2026
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Housing Interventions Worker

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Housing Interventions Worker

Location: Cardiff (Opportunities available across a number of Locations: See below)

Salary: £26,000 per annum

Vacancy Type: Permanent

Are you passionate about preventing homelessness, reducing reoffending and helping people build positive futures?

If you are a compassionate, experienced and solutions-focused individual who wants to make a real difference to people facing multiple disadvantages, this could be the role for you.

Camau is commissioned by HMPPS and delivered by Forward Trust across Gwent, South Wales and Dyfed Powys. The service provides housing-focused interventions to people in custody and in the community, helping them prepare for release, secure safe and sustainable accommodation, and develop the skills and stability they need to move forward.

About the role

As a Housing Interventions Worker, you will provide practical, person-centred housing interventions to people in custody and on probation. You will work alongside individuals to understand their circumstances, identify housing needs and barriers, and develop realistic plans to help them secure and sustain suitable accommodation.

You will build positive and purposeful relationships with the people you support, helping them navigate housing and welfare systems and access the services they need. You will also work closely with prison, probation, local authority and housing colleagues to achieve positive housing outcomes and reduce the risk of homelessness.

Your responsibilities will include:

  • Completing housing needs assessments and identifying appropriate interventions.
  • Developing and reviewing individual action plans focused on securing and maintaining accommodation.
  • Providing housing and welfare benefits advice and practical support.
  • Supporting people to address barriers to securing accommodation.
  • Working with local authorities, landlords, letting agents and accommodation providers to identify and secure suitable housing.
  • Advocating on behalf of service users where appropriate.
  • Supporting individuals to prepare for release and make the transition from custody into the community.

This is a varied and rewarding role where your interventions can have a lasting impact. By helping people secure a safe place to live, you will play an important role in supporting rehabilitation, reducing reoffending and helping people build more stable and positive futures.

About you

We are looking for someone who is compassionate, proactive, resilient and solutions-focused, with a genuine commitment to supporting people experiencing multiple disadvantages.

You will have:

  • Good knowledge of housing and welfare benefits.
  • Experience providing housing, welfare benefits or related advice and interventions.
  • Experience assessing adults with housing, social or other support needs.
  • Experience developing and reviewing support or action plans.
  • An understanding of the needs and challenges faced by people experiencing homelessness, substance use, mental ill health or other complex needs.
  • Experience working effectively with people experiencing multiple disadvantages, including homelessness and unemployment.

Locations

We have opportunities available across a number of locations:

  • HMP Parc
  • HMP Parc & Swansea
  • Cardiff
  • Cardiff & The Vale
  • Gwent: Blaenau Gwent, Ebbw Vale, HMP Prescoed and HMP Usk

Your primary location will depend on the specific vacancy. The role may involve working across different establishments and providing support in the community, including through-the-gate interventions.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

  • Flexible working
  • Support for Families We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace.
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Crisis Loan Scheme

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Apply Now
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